1 reviews | Active since Member
Bad experience with this Pure Hearts Funeral Catering, I joined the company over two years ago and this year my father inlaw passed on in June and I never received any services no apology only groceries, spoilt vegetables and bad attitude plus they kept on putting blame on one lady who is their member whom they didn't do the job when she claimed because she was asking relevant questions when they arrived without the things they were suppose to work with like gas stoves and their gas bottle, and they they told me they were going to fetch all things they forgot and they never returned. Until I called them because it was getting late then they told they left when I asked them what I was supposed to do they said they don't know I can go to court or call X Repo they dont care mind you it is saterday morning of the funeral lucky they say on our communication during the week I must hire the tent tables and chairs they will refund me then they will do the decor none of that they done plus it was 4 employees and the owner of the company, no cooking, no serving, no cleaning, nothing I payed for I ever received I've done the follow up regarding this matter all in vain. I just want to made it clear that this company is unreliable especially in time of need you cannot trust them and they don't respect their clients. Their service is Bad PURE HEARTS FUNERAL CATERING COMPANY