Quicket is a ticket selling **** for events and a *******!!!

I bought a ticket for an event for the 12th April, which included (as a recommended option) protection for a refund against being unable to attend. However, the organizer canceled the event and notified quicket first. My first indication that something had gone awry was an email from quicket notifying me that my protection had bee6canceled, without an explanation, after taking my payment for it! Then I received a text from the organizer explaining why the event had been canceled and postponed to a later date, and I could claim a refund from quicket. Ha! Quicket were suddenly non-replying to emails, saying it's an unmonitored email! HOW CONVENIENT! I went back to the organizer who was also showing reluctance to refund me. I will never buy another event through quicket again, their "protection" is a flipping ****!!! I still haven't been able to retrieve my payment from either the organizer or quicket! BE WARNED! THIS SEEMS TO BE A NEW TYPE OF ****.... WHAT IS THIS WORLD COMING TO? If I don't receive my refund, I will add another review about the organizer as well....