Quicksure
2.3|243 reviews
CN
Cheryl N
1 reviews | Active since Member
06 May 2025, 09:21
Bad service
I asked for a quotation on a new vehicle that I wanted to purchase, instead I had the new vehicle added onto my insurance. I also queried about having my premium looked at for a discounted rate and got told that I don't qualify for a reduced price although I'm with the insurance company for about 4 years
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Replies (53)Quicksure's replyOfficial
10 Jun 2025, 12:59Dear Cheryl Thank you for your feedback and for bringing this to our attention.
I would like to take this opportunity to apologize for any inconvenience caused. We’d like to clarify that the quotation provided for the new vehicle was done on a provisional alteration schedule only, and not on the active policy schedule. This means the vehicle was not officially added to your policy but was rather quoted in a way that allows us to provide indicative premium figures without finalizing changes to your cover. Regarding your request for a premium review: while the initial assessment did not meet the criteria for a discount, after a more thorough review of your profile and loyalty as a valued client of over four years, we are pleased to confirm that a reduced premium has now been applied to your policy. We appreciate your continued support and thank you for giving us the opportunity to reassess your query.
Should you have any further concerns or questions, please don’t hesitate to reach out.
Stefanie Harmon
Head of Operations
Quicksure
I would like to take this opportunity to apologize for any inconvenience caused. We’d like to clarify that the quotation provided for the new vehicle was done on a provisional alteration schedule only, and not on the active policy schedule. This means the vehicle was not officially added to your policy but was rather quoted in a way that allows us to provide indicative premium figures without finalizing changes to your cover. Regarding your request for a premium review: while the initial assessment did not meet the criteria for a discount, after a more thorough review of your profile and loyalty as a valued client of over four years, we are pleased to confirm that a reduced premium has now been applied to your policy. We appreciate your continued support and thank you for giving us the opportunity to reassess your query.
Should you have any further concerns or questions, please don’t hesitate to reach out.
Stefanie Harmon
Head of Operations
Quicksure
Best regards,
Quicksure's reply10 Jun 2025, 12:59
Official
Dear Cheryl Thank you for your feedback and for bringing this to our attention.
I would like to take this opportunity to apologize for any inconvenience caused. We’d like to clarify that the quotation provided for the new vehicle was done on a provisional alteration schedule only, and not on the active policy schedule. This means the vehicle was not officially added to your policy but was rather quoted in a way that allows us to provide indicative premium figures without finalizing changes to your cover. Regarding your request for a premium review: while the initial assessment did not meet the criteria for a discount, after a more thorough review of your profile and loyalty as a valued client of over four years, we are pleased to confirm that a reduced premium has now been applied to your policy. We appreciate your continued support and thank you for giving us the opportunity to reassess your query.
Should you have any further concerns or questions, please don’t hesitate to reach out.
Stefanie Harmon
Head of Operations
Quicksure
I would like to take this opportunity to apologize for any inconvenience caused. We’d like to clarify that the quotation provided for the new vehicle was done on a provisional alteration schedule only, and not on the active policy schedule. This means the vehicle was not officially added to your policy but was rather quoted in a way that allows us to provide indicative premium figures without finalizing changes to your cover. Regarding your request for a premium review: while the initial assessment did not meet the criteria for a discount, after a more thorough review of your profile and loyalty as a valued client of over four years, we are pleased to confirm that a reduced premium has now been applied to your policy. We appreciate your continued support and thank you for giving us the opportunity to reassess your query.
Should you have any further concerns or questions, please don’t hesitate to reach out.
Stefanie Harmon
Head of Operations
Quicksure
Best regards,