Quicksure
2.3|243 reviews
JM
Jay M
1 reviews | Active since Member
09 May 2025, 15:05
Poor service from Quicksure
Kindly note your roadside assistance numbers goes unanswered. Shoddy service.
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Replies (53)Quicksure's replyOfficial
10 Jun 2025, 12:57Dear Jay
Thank you for bringing this to our attention, and please accept our sincere apology for the inconvenience you’ve experienced.
We’re very sorry to hear that you were unable to reach our roadside assistance team when you needed support.
This is certainly not the level of service we aim to provide. We’ve escalated the matter and requested an urgent review to understand what went wrong and to ensure it is addressed.
We also apologise for the delayed response — we experienced technical difficulties that affected some of our communication channels.
Stefanie Harmon
Head of Operations
Quicksure
Thank you for bringing this to our attention, and please accept our sincere apology for the inconvenience you’ve experienced.
We’re very sorry to hear that you were unable to reach our roadside assistance team when you needed support.
This is certainly not the level of service we aim to provide. We’ve escalated the matter and requested an urgent review to understand what went wrong and to ensure it is addressed.
We also apologise for the delayed response — we experienced technical difficulties that affected some of our communication channels.
Stefanie Harmon
Head of Operations
Quicksure
Best regards,
Quicksure's reply10 Jun 2025, 12:57
Official
Dear Jay
Thank you for bringing this to our attention, and please accept our sincere apology for the inconvenience you’ve experienced.
We’re very sorry to hear that you were unable to reach our roadside assistance team when you needed support.
This is certainly not the level of service we aim to provide. We’ve escalated the matter and requested an urgent review to understand what went wrong and to ensure it is addressed.
We also apologise for the delayed response — we experienced technical difficulties that affected some of our communication channels.
Stefanie Harmon
Head of Operations
Quicksure
Thank you for bringing this to our attention, and please accept our sincere apology for the inconvenience you’ve experienced.
We’re very sorry to hear that you were unable to reach our roadside assistance team when you needed support.
This is certainly not the level of service we aim to provide. We’ve escalated the matter and requested an urgent review to understand what went wrong and to ensure it is addressed.
We also apologise for the delayed response — we experienced technical difficulties that affected some of our communication channels.
Stefanie Harmon
Head of Operations
Quicksure
Best regards,