JM
Jay M
Active since Feb 2025
11
Reviews
0
Industries
Reviews
11 reviews5 months ago
Poor service from MTN
Please employ competent people in your billings department. My debit date is the last day of the month. So 30th November fell on Sunday. The next debit run will go off on Tuesday. This morning (Monday) I receive a threatening SMS stating that I will be disconnected if I do not settle payment immediately. Stop this bullying and don't stress us the pensioners. You guys are a joke. Hang your heads in shame. Bunch of clowns.
0 replies
5 months ago
Poor service from Fairsure
Poor service from Fairsure. No one bothers to return your calls. Management needs to come on board. We pensioners don't need this sub standard service. Disappointed.
0 replies
7 months ago
Poor service
Your client service centre is an absolute joke. Called in three times today. Consultant's all busy. As normal high call volume. Was asked to leave my contact details for a consultant to return my call. Still waiting. Poor and unacceptable customer service. As a medical aid contact centre calls should be answered promptly. Membership fees are sky high but service received is shocking. Being a pensioner this is not good. Shoddy service.
159 replies
7 months ago
Poor service
Please take your clients seriously. Submitted my claim around two weeks ago. Called your contact center this morning. Confirmed all documents received but no idea when claim will be processed. Being a pensioner this is unacceptable and poor service. Service provider is on my back requiring payment for services rendered. Please process claims timeously. Our premiums are paid on time. Shoddy service.
53 replies
9 months ago
Shocking service
Does anyone work at this company? Holding on for the last hour. No response. Very shady company to deal with.
53 replies
11 months ago
Poor service from Hollard Insurance
Poor service from Hollard. Informed Hollard Insurance of Rodel Administration using unqualified assessors to carry out assessments on claims. No feedback received to date. Rodel needs to be exposed. Hollard keeping mum on this issue is disgusting. Hang your heads in shame.
0 replies
11 months ago
Poor service from Hollard
Can you please address clients complaints timeously? Poor customer service.
58 replies
11 months ago
Poor service from Quicksure
Kindly note your roadside assistance numbers goes unanswered. Shoddy service.
53 replies
13 months ago
Disgusting service
Not sure if anyone works at Fairsure. No one takes your calls and your emails goes unanswered. No service at all from this company. Disgusting service. Hang your heads in shame.
53 replies
13 months ago
Disgusting service
Claim number SAN0919-DOMEV2-00005178. Pathetic and poor customer service. Please take claims seriously and employ competent claim consultants. You guys are a bunch of clowns. Hang your heads in shame.
0 replies
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11 (100%)