RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
Based on recent customer reviews, Raceview Motors receives strong praise from satisfied buyers who highlight exceptional salespeople such as Gary, Matthew, Gabby, and Jaun for their professionalism and smooth purchasing processes. However, a notable pattern of negative experiences involves unfulfilled promises regarding spare keys, vehicle repairs, and undisclosed accident history. Dissatisfied customers report difficulty reaching management, poor follow-up communication, and vehicles delivered with unresolved mechanical or cosmetic issues. While the positive interactions reflect genuine care, the negative reviews point to serious concerns around transparency, accountability, and after-sales support.
Replied to 100% of negative reviews
Reply time on negative reviews: 608 hours 57 min
TrustIndex
0
Ranking
#44
in Automotive
Avg Reply
310 hours 21 minutes
NPS Score
-20
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 608 hours 57 min
May '25 - Apr '26
Based on recent customer reviews, Raceview Motors receives strong praise from satisfied buyers who highlight exceptional salespeople such as Gary, Matthew, Gabby, and Jaun for their professionalism and smooth purchasing processes. However, a notable pattern of negative experiences involves unfulfilled promises regarding spare keys, vehicle repairs, and undisclosed accident history. Dissatisfied customers report difficulty reaching management, poor follow-up communication, and vehicles delivered with unresolved mechanical or cosmetic issues. While the positive interactions reflect genuine care, the negative reviews point to serious concerns around transparency, accountability, and after-sales support.
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 608 hours 57 min. Hellopeter has tracked RACEVIEW MOTORS / BUYMYCARS / WESELLCARS across 407 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I BOUGHT A CAR FROM RACEVIEW MOTORS AND BEFORE I SIGNED THE CONTRACT I WAS PROMISED THAT I WOULD TRADE IN THE CAR AND IT WILL BE A FULL TRADE IN THERE WON'T BE A SHORTFALL TO MY SURPRISE NO ONE ANSWERS MY CALLS NOW I WAS ASSISTED BY SIFISO NHLAPHO AND VINCENT KEKANA, TWO DAYS AFTER I TOOK THE CAR I WAS MADE AWARE THAT THE CAR IS OUT OF THE SERVICE SO I WOULD HAVE TO DO IT ON MY OWN I SPOKE TO SIFISO AND EXPLAINED TO HIM I WANTED A CAR WITHOUT PROBLEMS AS I CAN'T AFFORD THAT, I LODGED A COMPLAINT WITH WESBANK AND THEY GOT SOMEONE TO ASSIST ME BUT THERE IS STILL A SOUND ON THE BRAKES, THE WIPERS ARE NOT WIPING PROPERLY, THE DRIVER SEAT CAN'T BE ADJUSTED I HAVE TRIED SO MANY TIMES TO SPEAK TO SOMEONE WHO CAN ASSIST BUT SIFISO AND VINCENT ARE NOT BOTHERED
1 reviews | Active since Jan 2020
I BOUGHT A CAR FROM RACEVIEW MOTORS AND BEFORE I SIGNED THE CONTRACT I WAS PROMISED THAT I WOULD TRADE IN THE CAR AND IT WILL BE A FULL TRADE IN THERE WON'T BE A SHORTFALL TO MY SURPRISE NO ONE ANSWERS MY CALLS NOW I WAS ASSISTED BY SIFISO NHLAPHO AND VINCENT KEKANA, TWO DAYS AFTER I TOOK THE CAR I WAS MADE AWARE THAT THE CAR IS OUT OF THE SERVICE SO I WOULD HAVE TO DO IT ON MY OWN I SPOKE TO SIFISO AND EXPLAINED TO HIM I WANTED A CAR WITHOUT PROBLEMS AS I CAN'T AFFORD THAT, I LODGED A COMPLAINT WITH WESBANK AND THEY GOT SOMEONE TO ASSIST ME BUT THERE IS STILL A SOUND ON THE BRAKES, THE WIPERS ARE NOT WIPING PROPERLY, THE DRIVER SEAT CAN'T BE ADJUSTED I HAVE TRIED SO MANY TIMES TO SPEAK TO SOMEONE WHO CAN ASSIST BUT SIFISO AND VINCENT ARE NOT BOTHERED
1 reviews | Active since Jan 2020
Bought a vehicle 2 months ago and it has been nothing but poor service. Painting touches were shocking. Was requested to bring vehicle back in after 2 weeks and advised they needed to do roadworthy in order to get my license plates. Then was advised to bring my car in for back windscreen which was damaged and painting. Regardless, the windscreen can not be sorted and needs to be replaced. I follow up weekly and get told its coming in the week, well 2 months down and I am still waiting. No one bothers to provide me feedback, I am continously following up. I then advised that I will not be paying my monthly installments until such time this vehicle is sorted. It was confirmed in writing that he will take the cost and today advised they not. Firstly, Raceview is too quick to push vehicles out, rather than doing a proper check that all is in order prior to delivery. They make promises that they do not keep.When following up on my installment , I was advised to log a complaint with my bank. Easy to push the blame! Shocking service. I will never purchase another vehicle from Raceview. Definitely taking this further!
1 reviews | Active since Jan 2020
Bought a vehicle 2 months ago and it has been nothing but poor service. Painting touches were shocking. Was requested to bring vehicle back in after 2 weeks and advised they needed to do roadworthy in order to get my license plates. Then was advised to bring my car in for back windscreen which was damaged and painting. Regardless, the windscreen can not be sorted and needs to be replaced. I follow up weekly and get told its coming in the week, well 2 months down and I am still waiting. No one bothers to provide me feedback, I am continously following up. I then advised that I will not be paying my monthly installments until such time this vehicle is sorted. It was confirmed in writing that he will take the cost and today advised they not. Firstly, Raceview is too quick to push vehicles out, rather than doing a proper check that all is in order prior to delivery. They make promises that they do not keep.When following up on my installment , I was advised to log a complaint with my bank. Easy to push the blame! Shocking service. I will never purchase another vehicle from Raceview. Definitely taking this further!
1 reviews | Active since Jan 2020
What an amazing, incredible, positive and professional experience. Matthew, thank you. You are a true asset to Raceview Motors. Thank you Gabby for your assistance as well. You guys make a truly great team. It really is nice to know there are a some trustworthy and salt of the earth car dealers like you. You are few and far between.
1 reviews | Active since Jan 2020
What an amazing, incredible, positive and professional experience. Matthew, thank you. You are a true asset to Raceview Motors. Thank you Gabby for your assistance as well. You guys make a truly great team. It really is nice to know there are a some trustworthy and salt of the earth car dealers like you. You are few and far between.
1 reviews | Active since Jan 2020
Very happy with our purchase! Michael was of great assistance throughout and has a very warm and approachable manner! It's also very clear that Raceview cares about their customers and I really appreciate all the effort that was put in for us! We'll definitely be back for our next vehicle!
1 reviews | Active since Jan 2020
Very happy with our purchase! Michael was of great assistance throughout and has a very warm and approachable manner! It's also very clear that Raceview cares about their customers and I really appreciate all the effort that was put in for us! We'll definitely be back for our next vehicle!
1 reviews | Active since Jan 2020
If I could rate this dealership 10 stars I would. I have had the best service and assistance from Jaun and David at Buy my car Raceview. Excellent and honest service and delivery from start to finish. They went over and beyond to assist me when no one else could. Thanks so much guys!!!
1 reviews | Active since Jan 2020
If I could rate this dealership 10 stars I would. I have had the best service and assistance from Jaun and David at Buy my car Raceview. Excellent and honest service and delivery from start to finish. They went over and beyond to assist me when no one else could. Thanks so much guys!!!
1 reviews | Active since Jan 2020
I recently purchased my Haval H6 GT from Haval Alberton, and I cannot recommend Gary highly enough. From the very first interaction, he was professional, knowledgeable, and genuinely invested in making my car-buying journey smooth and stress-free. Gary took the time to understand exactly what I was looking for, patiently answered all my questions, and guided me through every step of the process. He kept me updated at every stage, explained all the details clearly, and made sure I felt confident in my decision. His friendly approach and attention to detail truly set him apart. Thanks to Gary’s excellent service, what could have been an overwhelming process turned into an enjoyable and exciting experience. I absolutely love my new Haval H6 GT, and I’m so grateful for the effort he put in to make this happen. If you’re looking to buy a Haval, go straight to Gary at Haval Alberton—you’ll be in the best hands!
1 reviews | Active since Jan 2020
I recently purchased my Haval H6 GT from Haval Alberton, and I cannot recommend Gary highly enough. From the very first interaction, he was professional, knowledgeable, and genuinely invested in making my car-buying journey smooth and stress-free. Gary took the time to understand exactly what I was looking for, patiently answered all my questions, and guided me through every step of the process. He kept me updated at every stage, explained all the details clearly, and made sure I felt confident in my decision. His friendly approach and attention to detail truly set him apart. Thanks to Gary’s excellent service, what could have been an overwhelming process turned into an enjoyable and exciting experience. I absolutely love my new Haval H6 GT, and I’m so grateful for the effort he put in to make this happen. If you’re looking to buy a Haval, go straight to Gary at Haval Alberton—you’ll be in the best hands!
1 reviews | Active since Jan 2020
We had a awesome experience buying our new Haval and great customer service with quick response and no hassles at all. Thank you to Gary Carroll for the great assistance and making everything move quick and smoothly.
1 reviews | Active since Jan 2020
We had a awesome experience buying our new Haval and great customer service with quick response and no hassles at all. Thank you to Gary Carroll for the great assistance and making everything move quick and smoothly.
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