Raising Wildlings Shop
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very Poor experience. I booked a Mini shoot for my children advertised on instagram. The shoot took place and i payed upfront , however, the photos were never sent. I followed up weekly for nearly 2 months and have not received them to-date. I would not recommend this shop or purchasing a mini shoot from Chenel Kruger! I see one is unable to google review her as she probably has quite a lot of negative feedback so operates on instagram where she can delete/ hide the comments. Dont be foolish like me!
1 reviews | Active since Jan 2020
Very Poor experience. I booked a Mini shoot for my children advertised on instagram. The shoot took place and i payed upfront , however, the photos were never sent. I followed up weekly for nearly 2 months and have not received them to-date. I would not recommend this shop or purchasing a mini shoot from Chenel Kruger! I see one is unable to google review her as she probably has quite a lot of negative feedback so operates on instagram where she can delete/ hide the comments. Dont be foolish like me!
1 reviews | Active since Jan 2020
I would give a negative star rating if I could. It has been 5 weeks since I placed an order and I have still not received the item I ordered. I ordered a printed mug....I cannot see how a mug can take over 5 weeks to deliver. Customer service is also pathetic. I can understand taking some time to respond to an email, but to leave an unhappy customer to drive any feedback only damages you brand more. I am bitterly disappointed and will never use this store again!
1 reviews | Active since Jan 2020
I would give a negative star rating if I could. It has been 5 weeks since I placed an order and I have still not received the item I ordered. I ordered a printed mug....I cannot see how a mug can take over 5 weeks to deliver. Customer service is also pathetic. I can understand taking some time to respond to an email, but to leave an unhappy customer to drive any feedback only damages you brand more. I am bitterly disappointed and will never use this store again!
1 reviews | Active since Jan 2020
Worst worst worst ever shopping experience. Bought a chair on the Raising Wildlings Shop in December. Still did not receive it. They absolutely refuse to answer my emails and there is no telephone number in order to call someone. There is just absolutely no communication from their side. I really dont know what they are doing but they are certainly not attending to their emails. I will definitely never support this company again.
1 reviews | Active since Jan 2020
Worst worst worst ever shopping experience. Bought a chair on the Raising Wildlings Shop in December. Still did not receive it. They absolutely refuse to answer my emails and there is no telephone number in order to call someone. There is just absolutely no communication from their side. I really dont know what they are doing but they are certainly not attending to their emails. I will definitely never support this company again.
1 reviews | Active since Jan 2020
After seeing followers on Instagram rave about products I decided to support this small local business so I purchased 2 products on 18-12-2020. After all no one seemed unhappy this must be legitimate. Right? Just for interest, the more expensive item could have been purchased at any retailer who sells Baby goods; it was intended to be a gift for a baby shower happening in the new year. Most small businesses on Instagram displayed a banner on their site saying they will be closed over Xmas period, this site did not, but I had no rush, getting it in January 2021 was fine with me. So on the 28-12-2020 I sent a mail just to check as the order status was “still processing”, no reply. Other “stores” on Instagram stated they will reopen 04-01-2021 so on 06-01-2021 I sent another follow up no reply. I then visited her 2 pages and discovered that she contracted covid; I obviously needed to wait for her to recover. On 10-01-2021 she replied saying I would receive it by the end of that week. Nothing got delivered. I mailed and mailed until I received this response On 22 Jan 2021, at 20:20, Raising Wildlings <hello@raisingwildlings.co.za> wrote: Hi Gillian, My sincere apologies for the delay. Your order was packed today but the courier missed pickup. They will collect on Monday and deliver the following day if you aren't in an outlying area. I added something extra in your parcel to apologize for the incredible inconvenience. Have a lovely weekend. Kind Regards Chenel Kruger Photographer, Lifestyle and Parenting Blogger/Influencer It’s 30-01-2021 I’m still waiting. I live in the southern suburbs of Cape Town, last time I checked that wasn’t an outlying area, but maybe I am wrong? I have said on more than one occasion if she doesn’t have the stock then just refund me, just admit it and refund me and we can all move along. To all the other small local businesses on Instagram this will be the reason why you possibly don’t get support... It just leaves a bad taste...
1 reviews | Active since Jan 2020
After seeing followers on Instagram rave about products I decided to support this small local business so I purchased 2 products on 18-12-2020. After all no one seemed unhappy this must be legitimate. Right? Just for interest, the more expensive item could have been purchased at any retailer who sells Baby goods; it was intended to be a gift for a baby shower happening in the new year. Most small businesses on Instagram displayed a banner on their site saying they will be closed over Xmas period, this site did not, but I had no rush, getting it in January 2021 was fine with me. So on the 28-12-2020 I sent a mail just to check as the order status was “still processing”, no reply. Other “stores” on Instagram stated they will reopen 04-01-2021 so on 06-01-2021 I sent another follow up no reply. I then visited her 2 pages and discovered that she contracted covid; I obviously needed to wait for her to recover. On 10-01-2021 she replied saying I would receive it by the end of that week. Nothing got delivered. I mailed and mailed until I received this response On 22 Jan 2021, at 20:20, Raising Wildlings <hello@raisingwildlings.co.za> wrote: Hi Gillian, My sincere apologies for the delay. Your order was packed today but the courier missed pickup. They will collect on Monday and deliver the following day if you aren't in an outlying area. I added something extra in your parcel to apologize for the incredible inconvenience. Have a lovely weekend. Kind Regards Chenel Kruger Photographer, Lifestyle and Parenting Blogger/Influencer It’s 30-01-2021 I’m still waiting. I live in the southern suburbs of Cape Town, last time I checked that wasn’t an outlying area, but maybe I am wrong? I have said on more than one occasion if she doesn’t have the stock then just refund me, just admit it and refund me and we can all move along. To all the other small local businesses on Instagram this will be the reason why you possibly don’t get support... It just leaves a bad taste...
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