Raleigh and Game , Very Poor customer service , stay away

I bought a raleigh bike for my daughter at game , after 2 days The pedal came out and its axis was skewed. i went back to game and they declined any return within 5 days and asked me to check with raleigh guy the day after which he refused even to exchange the pedal, saying they give warranty only for the frame. Game used to have very good customer service , now they sell ******* and and they ignore customer rights to return within 7 days