RB
RecoMed Benoni
Unclaimed Business
RB
RecoMed Benoni
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About RecoMed Benoni
RecoMed Benoni has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked RecoMed Benoni across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBC
Bill C
1 reviews | Active since Jan 2020
7 Dec 2025, 14:22
MEDICAL BOOKING DISASTER
Whenever I need to book my GP's, RecoMed is superb BUT I used the site to book a dentist urgently for my Wife yesterday. I was surprised on a sat morning to find a Dentist (Edr***) in T/View with 3 listed appts 10.30, 11.00 and 11.30. Excellent went ahead and booked 11.30. When the selected dentist opened they phoned to ask about appts...and I said yes I booked 11.30. The friendly receptionist said no sir we are fully booked today. Really but Recomed listed 3 appts and I booked 11.30? Eventually we booked 15.15 on Monday 8th December. BUT, BUT a Company can list appts are available at a Dentist (who doesn't use their calendar/ booking system) can still list their name and available appts - hoping that any problems (like this) can be used to further their business gaining this client? Very disappointed..will revert to using phone directly and cut out any Company between my business and a health professional.
Helpful (0)
|Replies (0)BC
Bill C
1 reviews | Active since Jan 2020
7 Dec 2025, 14:22
MEDICAL BOOKING DISASTER
Whenever I need to book my GP's, RecoMed is superb BUT I used the site to book a dentist urgently for my Wife yesterday. I was surprised on a sat morning to find a Dentist (Edr***) in T/View with 3 listed appts 10.30, 11.00 and 11.30. Excellent went ahead and booked 11.30. When the selected dentist opened they phoned to ask about appts...and I said yes I booked 11.30. The friendly receptionist said no sir we are fully booked today. Really but Recomed listed 3 appts and I booked 11.30? Eventually we booked 15.15 on Monday 8th December. BUT, BUT a Company can list appts are available at a Dentist (who doesn't use their calendar/ booking system) can still list their name and available appts - hoping that any problems (like this) can be used to further their business gaining this client? Very disappointed..will revert to using phone directly and cut out any Company between my business and a health professional.
0
Replies (0)CJ
Chris J
1 reviews | Active since Jan 2020
8 Sept 2025, 04:34
Stay clear of Recomed's Online booking system!
We are a medical practice that have decided to try Recomed's online booking system for our practice. From the word go, their support department who are only available via email, where slow to respond to activating the practice and start the process. This should have raised the red flags, but we decided to give it a go for a trial of 2 months. It was definitely not worth the R1148.85 per month, and the promised inflow of patients didn't occur. The problem, however started when we cancelled the service. As expected, their admin is even worse than their support department! Now we are struggling to stop their debit order and to get us off their data base of owing them money! Stay clear and avoid this company. I can't understand how Discovery Medical Aid can endorse them?
Helpful (0)
|Replies (0)CJ
Chris J
1 reviews | Active since Jan 2020
8 Sept 2025, 04:34
Stay clear of Recomed's Online booking system!
We are a medical practice that have decided to try Recomed's online booking system for our practice. From the word go, their support department who are only available via email, where slow to respond to activating the practice and start the process. This should have raised the red flags, but we decided to give it a go for a trial of 2 months. It was definitely not worth the R1148.85 per month, and the promised inflow of patients didn't occur. The problem, however started when we cancelled the service. As expected, their admin is even worse than their support department! Now we are struggling to stop their debit order and to get us off their data base of owing them money! Stay clear and avoid this company. I can't understand how Discovery Medical Aid can endorse them?
0
Replies (0)HG
Hope G
1 reviews | Active since Jan 2020
9 Apr 2025, 12:20
Very bad receptionist
I called Recomed in Benoni, 20 Russel Street. My first call was answered i then asked the receptionist if any of the doctors can assist with UTI problem the lady put the phone down. Few minutes later i called again and i asked same question she just said in cold voice they don't have treatment for that and hung up. I hope her attitude does not reflect the doctors in that practice. Very disappointed.
Helpful (0)
|Replies (0)HG
Hope G
1 reviews | Active since Jan 2020
9 Apr 2025, 12:20
Very bad receptionist
I called Recomed in Benoni, 20 Russel Street. My first call was answered i then asked the receptionist if any of the doctors can assist with UTI problem the lady put the phone down. Few minutes later i called again and i asked same question she just said in cold voice they don't have treatment for that and hung up. I hope her attitude does not reflect the doctors in that practice. Very disappointed.
0
Replies (0)