Active since Dec 2019
This company is prohibitively expensive. They quoted R47 787.99 (after a 20% discount) to draw up a contract for a sale of business. When we didn't accept their quote, their final bill (for preparing the quote) was R7388.75 (with discount and an email informing us of how lucky we are because they didn't charge us everything that they could have). We got another quote from another law firm for exactly the same contract which costs us R5140(Vat included ). No frills no fuss. After my review, I got a long email from Neil Dercksen requesting me to remove my review because it is factually incorrect. Decide for yourself. I also perceive his email as a thinly veiled threat(remove your review or else...) Do one really want to do business with such a company?Shop around and insist on an UPFRONT quote.
I ordered Cutimed Sorbact gauze on 27 November 2025 from Pharmadiv. Numerous emails, telephone calls and whatsapp messages went unanswered. It appears they are in serious financial trouble and are taking orders without delivering the goods. Stay clear of them and avoid this company.
I received a digital gift voucher. When I wanted to use it online after placing an order, it was rejected. On 26 Nov I send an email to Exclusive Books bringing this to their attention and asking for a solution. I received a reply after 8 days! This forced me to visit a store twice in order to sort out the problem before I could eventually redeem it. Simply not good enough and poor customer service.
We are a medical practice that have decided to try Recomed's online booking system for our practice. From the word go, their support department who are only available via email, where slow to respond to activating the practice and start the process. This should have raised the red flags, but we decided to give it a go for a trial of 2 months. It was definitely not worth the R1148.85 per month, and the promised inflow of patients didn't occur. The problem, however started when we cancelled the service. As expected, their admin is even worse than their support department! Now we are struggling to stop their debit order and to get us off their data base of owing them money! Stay clear and avoid this company. I can't understand how Discovery Medical Aid can endorse them?
Cornelia van Heerden, since it is customer week and I have been trying to get MTN to collect the monthly debit order from my bank account for the last 3 months, I thought that after 6 calls over this period and currently on the line for 20 minutes trying to speak to a supervisor, I am now really gatvol. The ref no I got last week eventually after repeated calls to escalate the problem is: RQ 000005505603. I am not on Twitter or Facebook. This is the most pathetic service I have ever received from a company and your call centre agents are terrible.
I placed an order and everything seemed legit. However, when I started to query the arrival of the order, the email address in the website comes back as undelivered, and multiple calls to their tel. no remains unanswered. Seems to be a hoax "company".
I have been struggling for more than 2 weeks to increase my EAP. In spite of being a client for more than 15 years, Standard claims that I haven't enough funds to request the increase! I followed the steps set out by my private banker to phone the private banking dept and spoke to Avela. He refused to increase my limit. Eventually after having tried twice to phone the banker's assistant and once the banker, the assistant called me back. After asking both her and Avela why do they think I will request an increase in my EAP if I didn't have funds available, they simply stayed mum and said it is the bank's requirements. This is pathetic. Avela also refused that I spoke to a manager in order to vent my frustration with them. Standard has lost the plot and doesn't know what it takes to keep business clients happy.
Been a client for more than 15 years. Their security has become such a farce, that I as a business owner are ubable to increase my limit in order to pay SARS ( I exceeded my limit by R 14 000 and in spite of pleads to my personal and business bankers who I am well known to, I was unable to pay SARS in time. Thank you Standard and here I came Investec.
Pathetic admin and even worse client service. Seems like the one department doesn't know what the other is doing and in the process the potential client is kept in the dark and doesn't know what is going on with the application. Low fees shouldn't mean poor service!
I have a small business which uses SAGE. The program is fantastic, but their accounts department is in shambles. I have overpaid twice since the incorrect info was supp**** to me on their invoices. They have paid back the one amount, but now refuses to pay back R288 which is clearly reflected on THEIR own statement as being a credit amount. They have such a leadership vacuum, that nobody from management phones me despite requests to resolve this matter. They would also rather receive free adverti*****t on Hellopeter, than to resolve this matter amicably. Poor client service!
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