Exclusive Books
Unclaimed Business
|2.3|22 Reviews (last 12 months)|This business does not respond to reviews
Exclusive Books
Unclaimed Business
|2.3
22 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Exclusive Books receives polarised feedback across its South African branches and online channels. Customers consistently praise the in-store atmosphere, knowledgeable staff, and curated book selection at locations such as the Waterfront, Tygervalley, and Mall of Africa, where helpful service leaves a lasting impression. However, a recurring theme involves frustrations with the online ordering system, delayed deliveries, unresponsive email support, and rigid policies around gift voucher expiry and refunds. Several shoppers also describe unpleasant interactions with staff at certain branches, citing rude or unhelpful conduct.
Performance(last 12 months):
Trustindex Rating
3.1TrustIndex
3.1
Frequently Asked Questions About Exclusive Books
What do customers say about Exclusive Books?
Based on recent customer reviews, Exclusive Books receives polarised feedback across its South African branches and online channels. Customers consistently praise the in-store atmosphere, knowledgeable staff, and curated book selection at locations such as the Waterfront, Tygervalley, and Mall of Africa, where helpful service leaves a lasting impression. However, a recurring theme involves frustrations with the online ordering system, delayed deliveries, unresponsive email support, and rigid policies around gift voucher expiry and refunds. Several shoppers also describe unpleasant interactions with staff at certain branches, citing rude or unhelpful conduct.
Is Exclusive Books trustworthy?
Recent reviews (22)
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