Renault Polokwane
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We bought a new Renault Kiger AMT on a Tuesday and I drove to Gauteng on Thursday morning, the car was shaking and making funny sounds, steering wheel also making sounds on Saturday I took the car to the nearest branch which is Renault Midrand and I told them that I don't feel safe to drive the car back to Polokwane while it is faulty. The dealership in polokwane refuses to cancel the contract even though we not happy with their cars. Renault is a very bad brand and will never recommend it to anyone. CPA says that the dealer needs to insure that they sell right products which means good value for money.
1 reviews | Active since Jan 2020
We bought a new Renault Kiger AMT on a Tuesday and I drove to Gauteng on Thursday morning, the car was shaking and making funny sounds, steering wheel also making sounds on Saturday I took the car to the nearest branch which is Renault Midrand and I told them that I don't feel safe to drive the car back to Polokwane while it is faulty. The dealership in polokwane refuses to cancel the contract even though we not happy with their cars. Renault is a very bad brand and will never recommend it to anyone. CPA says that the dealer needs to insure that they sell right products which means good value for money.
1 reviews | Active since Jan 2020
I took my 5 months Renault Kiger to Renault polokwane with widows that are not working and a car that is loosing power. To check and diagnose the car they want money. R1600 and the found out that it had wiring problems. To strip the car they want R3600. The money exclude fixing the problems and for a car that is under warranty. Renault Polokwane is de*****ing people. Warranty with Polokwane is just a myth.
1 reviews | Active since Jan 2020
I took my 5 months Renault Kiger to Renault polokwane with widows that are not working and a car that is loosing power. To check and diagnose the car they want money. R1600 and the found out that it had wiring problems. To strip the car they want R3600. The money exclude fixing the problems and for a car that is under warranty. Renault Polokwane is de*****ing people. Warranty with Polokwane is just a myth.
1 reviews | Active since Jan 2020
I'm so disgusted about the horrible service at Renault Polokwane. They broke my tail light when I took my car for service and the manager was so racist about it, shouting at me like I'm not even a customer and didn't want to take responsibility. I don't know how you hire your people. I'd rate you a minus if possible I'm disgusted and disappointed. I'm really hurt and I cried because of the manner your manager spoke to me! I'm not happy at all
1 reviews | Active since Jan 2020
I'm so disgusted about the horrible service at Renault Polokwane. They broke my tail light when I took my car for service and the manager was so racist about it, shouting at me like I'm not even a customer and didn't want to take responsibility. I don't know how you hire your people. I'd rate you a minus if possible I'm disgusted and disappointed. I'm really hurt and I cried because of the manner your manager spoke to me! I'm not happy at all
1 reviews | Active since Jan 2020
I booked my car for service on the 18th and the car was not licking not even a sign, on the 19th when I was driving the car it gave me signal I took the car back to them they told me the radiator pipe was leaking, as in that wasn't enough I paid for the car to be fixed, when I went to get my car the rear window was loose and the interior was white like someone didn't wipe it after applying a soap. I didnt expect this kind of trauma because they really have a good service in terms of time and bookings.
1 reviews | Active since Jan 2020
I booked my car for service on the 18th and the car was not licking not even a sign, on the 19th when I was driving the car it gave me signal I took the car back to them they told me the radiator pipe was leaking, as in that wasn't enough I paid for the car to be fixed, when I went to get my car the rear window was loose and the interior was white like someone didn't wipe it after applying a soap. I didnt expect this kind of trauma because they really have a good service in terms of time and bookings.
1 reviews | Active since Jan 2020
Affordable vehicles. A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
Affordable vehicles. A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
I called to book in my car for service yesterday in the morning. They said I must bring it in today at 07h00 I did came at the speculated time but to my surprise there were other people on the queue who are walk in and they considered them before me because they came first. My question was, why then do we call for bookings they say it’s procedure. But if that is precedural why isn’t it followed in managing queues based on formal bookings. I’m still waiting for my car to be serviced and it’s already 12h00 noon
1 reviews | Active since Jan 2020
I called to book in my car for service yesterday in the morning. They said I must bring it in today at 07h00 I did came at the speculated time but to my surprise there were other people on the queue who are walk in and they considered them before me because they came first. My question was, why then do we call for bookings they say it’s procedure. But if that is precedural why isn’t it followed in managing queues based on formal bookings. I’m still waiting for my car to be serviced and it’s already 12h00 noon
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