RB
Rescue Box
Unclaimed Business
RB
Rescue Box
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Rescue Box
Rescue Box has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Rescue Box across 163 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKG
Khanya G
1 reviews | Active since Jan 2020
27 Feb 2026, 05:26
****ty service
I am experiencing the most bad service ever at one of your store trying to apply for phone through mission mobile and your and firstly you didn't train your staff but you expect them to sell or help us apply did the application and thenon the last step after paying and everything i don't get to receive the debit check so I cannot get the device and my problem is I get to be inconvenience with uber cost and everything while i do the back and forth I am extremely mad because get inconvenience and get promised a gift.
Helpful (0)
|Replies (0)KG
Khanya G
1 reviews | Active since Jan 2020
27 Feb 2026, 05:26
****ty service
I am experiencing the most bad service ever at one of your store trying to apply for phone through mission mobile and your and firstly you didn't train your staff but you expect them to sell or help us apply did the application and thenon the last step after paying and everything i don't get to receive the debit check so I cannot get the device and my problem is I get to be inconvenience with uber cost and everything while i do the back and forth I am extremely mad because get inconvenience and get promised a gift.
0
Replies (0)NN
Nelisiwe N
1 reviews | Active since Jan 2020
22 Jan 2026, 09:21
Unauthorized debit order
I just received a debit order mandate from my bank of R115 from Rescue box, I don’t know who they are and how they even got my banking details, we are clearly not safe even from our banking institutions. Luckily I rejected that nonsense.
Helpful (0)
|Replies (0)NN
Nelisiwe N
1 reviews | Active since Jan 2020
22 Jan 2026, 09:21
Unauthorized debit order
I just received a debit order mandate from my bank of R115 from Rescue box, I don’t know who they are and how they even got my banking details, we are clearly not safe even from our banking institutions. Luckily I rejected that nonsense.
0
Replies (0)EP
Eunice P
1 reviews | Active since Jan 2020
1 Nov 2025, 19:47
I request that the call made to me on 30 July 2025 be listened to R907.96 be refunded to my bank account please.
I wrote a formal request to request intervention regarding Telkom for claiming that I owe R907.96 which I did agree with because on 30 July 2025 at 16:14, I received a call from a Telkom Rewardsco agent at +27 31 825 0802, who informed me that I was eligible for a cellphone upgrade. However, due to stock unavailability, she offered me a new contract consisting of airtime and data for R139.00 per month. During the call, I explicitly asked her multiple times to confirm that this new contract would not overlap with my existing one, as I cannot afford to pay for two contracts simultaneously. She assured me that: - The final payment for my old contract would be 31 July 2025. - The new contract would begin debiting my account on 30 August 2025. However, I did not receive even acknowledgement from Additionally, I have received multiple SMS messages from NuDebt stating that I am in contravention of the Electronics Communications Act 36 of 2005 due to a R558.00 default linked to Telkom account 502271241, which later became R907.96. The messages demanded payment within 24 hours to Telkom via ABSA into NuDebt account 4074002397, with reference 502271241 Tel 0104923448. Both Telkom, Telkom Rewardsco & NuDebt don't respond to Hellopeter reviews. I respectfully request that an investigation be conducted and call recording be listened to resolve this matter urgently and the R907.96 be refunded to my bank account please.
Helpful (0)
|Replies (0)EP
Eunice P
1 reviews | Active since Jan 2020
1 Nov 2025, 19:47
I request that the call made to me on 30 July 2025 be listened to R907.96 be refunded to my bank account please.
I wrote a formal request to request intervention regarding Telkom for claiming that I owe R907.96 which I did agree with because on 30 July 2025 at 16:14, I received a call from a Telkom Rewardsco agent at +27 31 825 0802, who informed me that I was eligible for a cellphone upgrade. However, due to stock unavailability, she offered me a new contract consisting of airtime and data for R139.00 per month. During the call, I explicitly asked her multiple times to confirm that this new contract would not overlap with my existing one, as I cannot afford to pay for two contracts simultaneously. She assured me that: - The final payment for my old contract would be 31 July 2025. - The new contract would begin debiting my account on 30 August 2025. However, I did not receive even acknowledgement from Additionally, I have received multiple SMS messages from NuDebt stating that I am in contravention of the Electronics Communications Act 36 of 2005 due to a R558.00 default linked to Telkom account 502271241, which later became R907.96. The messages demanded payment within 24 hours to Telkom via ABSA into NuDebt account 4074002397, with reference 502271241 Tel 0104923448. Both Telkom, Telkom Rewardsco & NuDebt don't respond to Hellopeter reviews. I respectfully request that an investigation be conducted and call recording be listened to resolve this matter urgently and the R907.96 be refunded to my bank account please.
0
Replies (0)MT
Michelle T
1 reviews | Active since Jan 2020
22 Oct 2025, 10:53
RESCUE BOX
I have a debtor order mandate of R115 which I did not approve but its still coming from my account for the above company. Who is rescue box and what is rescue box.
Helpful (0)
|Replies (0)MT
Michelle T
1 reviews | Active since Jan 2020
22 Oct 2025, 10:53
RESCUE BOX
I have a debtor order mandate of R115 which I did not approve but its still coming from my account for the above company. Who is rescue box and what is rescue box.
0
Replies (0)GG
Gary G
1 reviews | Active since Jan 2020
24 Sept 2025, 09:37
removal of cell phone without permission
Had my Cell Phone removed from my person without my permission. (politically correct written) The AI system at Telkom for service is useless and a waste of time. Couldn't get the phone blocked no e-mail address or phone number to speak to someone other than Computer generated answers from AI. That won't help as they don't consider theft as a priority help.
Helpful (0)
|Replies (0)GG
Gary G
1 reviews | Active since Jan 2020
24 Sept 2025, 09:37
removal of cell phone without permission
Had my Cell Phone removed from my person without my permission. (politically correct written) The AI system at Telkom for service is useless and a waste of time. Couldn't get the phone blocked no e-mail address or phone number to speak to someone other than Computer generated answers from AI. That won't help as they don't consider theft as a priority help.
0
Replies (0)WM
MB
Monique B
1 reviews | Active since Jan 2020
12 Aug 2025, 10:23
Angery
Telkom is starting to work on my nerves. The billing department didn't subtract our payments on the first of July so we had no internet and now after waiting for more than seven days for the internet to be activated our phones are blocked again because they took R200 to little
Helpful (0)
|Replies (0)MB
Monique B
1 reviews | Active since Jan 2020
12 Aug 2025, 10:23
Angery
Telkom is starting to work on my nerves. The billing department didn't subtract our payments on the first of July so we had no internet and now after waiting for more than seven days for the internet to be activated our phones are blocked again because they took R200 to little
0
Replies (0)GO