Robbery inside shop

The place is not safe I was robbed inside the shop. Let me explain, I bought a takeaway and some ladies stole my bottle of wine in the bag I was using. I spoke to the manage he says it's not their problem. He also said the cameras don't work. When I asked him about the many people not wearing masks he said they were eating. Clearly they don't care about the safety of their customers at this place be aware.