RR
Richies Rentals Car Hire
Claimed Business
RR
Richies Rentals Car Hire
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Rob L
1 reviews | Active since Jan 2020
25 Oct 2021, 09:59
Quick and efficient service!
I recently hired a vehicle from Richie's Rentals and received excellent service. Richie takes a personal pride in making one feel completely at ease. The entire process of hiring a car is quick and efficient.
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Rob L
1 reviews | Active since Jan 2020
25 Oct 2021, 09:59
Quick and efficient service!
I recently hired a vehicle from Richie's Rentals and received excellent service. Richie takes a personal pride in making one feel completely at ease. The entire process of hiring a car is quick and efficient.
0
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Anna B
1 reviews | Active since Jan 2020
22 Oct 2021, 11:41
Richie's Rentals - brilliant service!
Great service from Richie's Rentals! I have relied on Richie more than once and recommended to friends and he's always given exemplary service. Dependable and professional. I have had family visit from overseas and they too have rented from Richie during their stay and only sang his praises. I would highly recommend Richie's Rentals to anyone in search of car hire.
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Anna B
1 reviews | Active since Jan 2020
22 Oct 2021, 11:41
Richie's Rentals - brilliant service!
Great service from Richie's Rentals! I have relied on Richie more than once and recommended to friends and he's always given exemplary service. Dependable and professional. I have had family visit from overseas and they too have rented from Richie during their stay and only sang his praises. I would highly recommend Richie's Rentals to anyone in search of car hire.
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Caro L
1 reviews | Active since Jan 2020
6 Dec 2019, 16:02
Good car from a good guy!
My car was in a good condition and service and everything was done in order. Richie and Martin are very nice guys, always available and communication runned always smoothly. The price was reasonable, too. I would definitely rent my car again from Richie.
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Caro L
1 reviews | Active since Jan 2020
6 Dec 2019, 16:02
Good car from a good guy!
My car was in a good condition and service and everything was done in order. Richie and Martin are very nice guys, always available and communication runned always smoothly. The price was reasonable, too. I would definitely rent my car again from Richie.
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Bianca W
1 reviews | Active since Jan 2020
18 Dec 2018, 17:44
richiesrentals.co.za - Unprofessional Service - Non delivery of contractual obligation
Earlier this month (December 2018) I rented a vehicles from Richies Car Hire on long term lease. They were all too happy to take a deposit and the rental. When I got the vehicle the key was broken, and falling apart. They promised to fix this the next week but did not. There was also a strange noise coming from the front left of the vehicle. Last Friday the speedometer stopped working. Richard said he would bring a replacement the next day (on Saturday). Saturday came and he asked to assist on Monday. I said fine. On Sunday he messaged stating, tomorrow (Monday) is a public holiday, can he come on Tuesday instead… I said fine as the speedometer was working again. Last night (Monday night) the sound I had originally complained about was quite loud. He had also initially said to me any time I have a problem to call him or a guy named Martin, instead of road side assistance. He then complained that I was calling about these things. Like what should I not tell him when there is a problem? If he wants to act as his own road side assistance then that means being on call 24/7 and if you can’t handle 24/7 rather get someone else to provide your clients with the service!? He then rocked up this morning. Tells me, after telling me 3 times he is coming with a replacement car, he doesn’t have one and he is taking the one he provided and refunding the rest. As if that is important?! A few days before Christmas, He leaves me stranded with no way to get around and rental prices are more than triple what they were just 2 weeks ago when I hired the car at which point they pricing was on par with the pricing at other rental places. Now because it is peak season there are additionally no cars available anywhere! Now I have no car, no way to get a car and this guy instead of apologizing and making a plan (he has over 30 vehicles) leaves me and my daughter stranded over Christmas. He shouldn't just be refunding but paying the difference on a replacement vehicle. He had a contractual obligation to provide a replacement. If I was in an accident, he would have insisted on my contractual obligation to pay for the damage, or the excess. If you offer a service make sure you can deliver it. Don’t ride people over. Don’t leave people high and dry. It’s actually disgusting. 0 stars for your service.
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Bianca W
1 reviews | Active since Jan 2020
18 Dec 2018, 17:44
richiesrentals.co.za - Unprofessional Service - Non delivery of contractual obligation
Earlier this month (December 2018) I rented a vehicles from Richies Car Hire on long term lease. They were all too happy to take a deposit and the rental. When I got the vehicle the key was broken, and falling apart. They promised to fix this the next week but did not. There was also a strange noise coming from the front left of the vehicle. Last Friday the speedometer stopped working. Richard said he would bring a replacement the next day (on Saturday). Saturday came and he asked to assist on Monday. I said fine. On Sunday he messaged stating, tomorrow (Monday) is a public holiday, can he come on Tuesday instead… I said fine as the speedometer was working again. Last night (Monday night) the sound I had originally complained about was quite loud. He had also initially said to me any time I have a problem to call him or a guy named Martin, instead of road side assistance. He then complained that I was calling about these things. Like what should I not tell him when there is a problem? If he wants to act as his own road side assistance then that means being on call 24/7 and if you can’t handle 24/7 rather get someone else to provide your clients with the service!? He then rocked up this morning. Tells me, after telling me 3 times he is coming with a replacement car, he doesn’t have one and he is taking the one he provided and refunding the rest. As if that is important?! A few days before Christmas, He leaves me stranded with no way to get around and rental prices are more than triple what they were just 2 weeks ago when I hired the car at which point they pricing was on par with the pricing at other rental places. Now because it is peak season there are additionally no cars available anywhere! Now I have no car, no way to get a car and this guy instead of apologizing and making a plan (he has over 30 vehicles) leaves me and my daughter stranded over Christmas. He shouldn't just be refunding but paying the difference on a replacement vehicle. He had a contractual obligation to provide a replacement. If I was in an accident, he would have insisted on my contractual obligation to pay for the damage, or the excess. If you offer a service make sure you can deliver it. Don’t ride people over. Don’t leave people high and dry. It’s actually disgusting. 0 stars for your service.
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