RD
Rideaux d'Or: Interior Design Services & Décor
Claimed Business
RD
Rideaux d'Or: Interior Design Services & Décor
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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El M
1 reviews | Active since Jan 2020
15 Nov 2019, 08:45
Poor service altogether
Took my couch for upholstery, first, the amount of fabric they asked me to buy turned up short, and they couldn'e find matching fabric, had to compromise, 2nd, they called and told me that one of the bottom wood planks is briken they need to replace it for an extra charge, no problem ,i paid, received my couch, sat on it once, then snap, there goes the 'replaced wood plank' , so what did i pay for exactly, and i am not heavy at all. 3rd, poor service overally, was told couch would be ready on 14 working days, only started working on it on the 13th day, and wth all that needed fixing, took longer, 4th, now they need to recollect the couch for repair and i have to conform to them for collection midweek when i work Mon to Fri , so what am i supposed to do ?????
Helpful (0)
|Replies (0)EM
El M
1 reviews | Active since Jan 2020
15 Nov 2019, 08:45
Poor service altogether
Took my couch for upholstery, first, the amount of fabric they asked me to buy turned up short, and they couldn'e find matching fabric, had to compromise, 2nd, they called and told me that one of the bottom wood planks is briken they need to replace it for an extra charge, no problem ,i paid, received my couch, sat on it once, then snap, there goes the 'replaced wood plank' , so what did i pay for exactly, and i am not heavy at all. 3rd, poor service overally, was told couch would be ready on 14 working days, only started working on it on the 13th day, and wth all that needed fixing, took longer, 4th, now they need to recollect the couch for repair and i have to conform to them for collection midweek when i work Mon to Fri , so what am i supposed to do ?????
0
Replies (0)LM
Leigh M-M
1 reviews | Active since Jan 2020
4 Oct 2019, 06:46
Poor Customer Service & Red Tape Pricing
Rideaux d'Or: Interior Design Services & Décor ( Highveld, Centurion) is a good company, but how ever the level of red tape with in the pricing and the professionalism the company lacks in all forms, I hired events items from them a couple of times now and thinking the service will improve, we hired 36 items from them recently and on the contract stated 10% penalties will be deducted from the holding deposits, but to my surprise they deducted 30% with no explanation what so ever, even in receiving what left of the deposit, you have to call numerous time and they hardly respond to the emails. Thabo - one of the staff members, really tried to keep me happy at all times and is the only one that has expressed good customer service, but he cant be the one who always hides and makes up for the company's extremely poor customer care and service. I also asked for a quote for 8 curtains from the Interior Design Services, to be altered, they gave me a quote, 2 days later they called to say they under-quoted and the price sky rocked with no proper justification at all, the staff was so cold and very unfriendly. Al the services they provide have some what of red tape and unjustified pricing
Helpful (0)
|Replies (0)LM
Leigh M-M
1 reviews | Active since Jan 2020
4 Oct 2019, 06:46
Poor Customer Service & Red Tape Pricing
Rideaux d'Or: Interior Design Services & Décor ( Highveld, Centurion) is a good company, but how ever the level of red tape with in the pricing and the professionalism the company lacks in all forms, I hired events items from them a couple of times now and thinking the service will improve, we hired 36 items from them recently and on the contract stated 10% penalties will be deducted from the holding deposits, but to my surprise they deducted 30% with no explanation what so ever, even in receiving what left of the deposit, you have to call numerous time and they hardly respond to the emails. Thabo - one of the staff members, really tried to keep me happy at all times and is the only one that has expressed good customer service, but he cant be the one who always hides and makes up for the company's extremely poor customer care and service. I also asked for a quote for 8 curtains from the Interior Design Services, to be altered, they gave me a quote, 2 days later they called to say they under-quoted and the price sky rocked with no proper justification at all, the staff was so cold and very unfriendly. Al the services they provide have some what of red tape and unjustified pricing
0
Replies (0)