RG
Ritsako Game Lodge
Unclaimed Business
RG
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePD
Pamela D
1 reviews | Active since Jan 2020
27 Aug 2024, 10:30
RITSAKO GAME LODGE, A MUST VISIT
My husband and I visited Ritsako Lodge for our wedding anniversary and I must say that the service and food was amazing. The staff kept checking if we were okay and if we needed anything, we should let them know. We were even warned of the lions roaming outside the premises and we shouldnt just walk outside the area. The place was clean and got fresh towels every morning. We will definitely be back at Ritsako with the entire family
Helpful (0)
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Pamela D
1 reviews | Active since Jan 2020
27 Aug 2024, 10:30
RITSAKO GAME LODGE, A MUST VISIT
My husband and I visited Ritsako Lodge for our wedding anniversary and I must say that the service and food was amazing. The staff kept checking if we were okay and if we needed anything, we should let them know. We were even warned of the lions roaming outside the premises and we shouldnt just walk outside the area. The place was clean and got fresh towels every morning. We will definitely be back at Ritsako with the entire family
0
Replies (0)GL
Gontse L
1 reviews | Active since Jan 2020
5 Jul 2024, 09:07
Good service
Thank you so much for stuff of Ritsako. The woman we spoke to on the phone was very helpful, friendly and very patient with us because we didn't know the direction. Upon our arrival, the place is beautiful and clean, the waiter who was assisting us on the 29June 2024(3 ladies and a boy child) (forgot to take his name), that guy was very friendly and very assisting, this guy and the stuff as a whole deserves their flowers
Helpful (0)
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Gontse L
1 reviews | Active since Jan 2020
5 Jul 2024, 09:07
Good service
Thank you so much for stuff of Ritsako. The woman we spoke to on the phone was very helpful, friendly and very patient with us because we didn't know the direction. Upon our arrival, the place is beautiful and clean, the waiter who was assisting us on the 29June 2024(3 ladies and a boy child) (forgot to take his name), that guy was very friendly and very assisting, this guy and the stuff as a whole deserves their flowers
0
Replies (0)DS
David S
1 reviews | Active since Jan 2020
2 Dec 2019, 10:59
Bad reception and service
I was at the venue for a wedding as a guest this past weekend, I felt treated like a child. My drinks were confiscated and was told that they have a bar but the bar had a very limited choice of drinks which didn't include what I drink. regardless when I tried to open a tab at the bar I was told that no tabs are allowed I should swipe my card all the time I order a drink. How is this you don't allow outside drinks ,you don't allow tabs, you don't accept cash. how can I be expected to swipe for every transaction and who will cover my bank charges for the swipes? I gathered the venue is about them and not about customers because their rules favor them and not the customer. Hospitality is supposed to be about the customer and not the business owner. After my experience I would never recommend this place to anyone I know.
Helpful (0)
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David S
1 reviews | Active since Jan 2020
2 Dec 2019, 10:59
Bad reception and service
I was at the venue for a wedding as a guest this past weekend, I felt treated like a child. My drinks were confiscated and was told that they have a bar but the bar had a very limited choice of drinks which didn't include what I drink. regardless when I tried to open a tab at the bar I was told that no tabs are allowed I should swipe my card all the time I order a drink. How is this you don't allow outside drinks ,you don't allow tabs, you don't accept cash. how can I be expected to swipe for every transaction and who will cover my bank charges for the swipes? I gathered the venue is about them and not about customers because their rules favor them and not the customer. Hospitality is supposed to be about the customer and not the business owner. After my experience I would never recommend this place to anyone I know.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Oct 2017, 10:09
INCORRECT PRICES GIVEN
I made a booking with Ritsako game lodge via afristay.com and was told to pay a deposit of R3400, even received emails and sms confirming the amount I needed to pay... I paid the amount and got a confirmation about my booking, suddenly i get a call telling me the amount they provided was incorrect because they did not update their pricing on the web and that is not my fault... I just want them to fix it and I wanna see myself staying at the lodge with the amount they told me to pay, I am not happy with the service they have provided me.. i did my part as advised so they need to fix this.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
23 Oct 2017, 10:09
INCORRECT PRICES GIVEN
I made a booking with Ritsako game lodge via afristay.com and was told to pay a deposit of R3400, even received emails and sms confirming the amount I needed to pay... I paid the amount and got a confirmation about my booking, suddenly i get a call telling me the amount they provided was incorrect because they did not update their pricing on the web and that is not my fault... I just want them to fix it and I wanna see myself staying at the lodge with the amount they told me to pay, I am not happy with the service they have provided me.. i did my part as advised so they need to fix this.
0
Replies (0)