River Restuarant and Shipwreck bar
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This restaurant doesn't even deserve a 1 Star rating. It's tragic really, because it's a beautiful setting. My Brother who was dining with us ate some Prawns, only to realize they stank and were rotten. The Chef didn't even bother to come to our table when we complained. Instead he sent a message with the sweet waitress that we are talking nonsense. My brother was sick that entire night! I wrote to the owner who is as rude and on the defensive, as she has proved to be so to all of her other disgruntled customers. She insinuated that we are looking for Freebies. She couldn't be further from the truth. My brother is an Attorney! She's in total denial, but ultimately to her own demise!
1 reviews | Active since Jan 2020
This restaurant doesn't even deserve a 1 Star rating. It's tragic really, because it's a beautiful setting. My Brother who was dining with us ate some Prawns, only to realize they stank and were rotten. The Chef didn't even bother to come to our table when we complained. Instead he sent a message with the sweet waitress that we are talking nonsense. My brother was sick that entire night! I wrote to the owner who is as rude and on the defensive, as she has proved to be so to all of her other disgruntled customers. She insinuated that we are looking for Freebies. She couldn't be further from the truth. My brother is an Attorney! She's in total denial, but ultimately to her own demise!
1 reviews | Active since Jan 2020
When an owner screams profanities at a client for bringing a complaint to their attention, you know you are in the wrong place. An owner acting with so much aggression, yelling and profanities should not be in the industry. Absolutely disgusting. Her husband even defended her for swearing at a customer who did not raise their voice or yell. Even the staff was embarrassed by the owner's behaviour. Do not waste your money there!
1 reviews | Active since Jan 2020
When an owner screams profanities at a client for bringing a complaint to their attention, you know you are in the wrong place. An owner acting with so much aggression, yelling and profanities should not be in the industry. Absolutely disgusting. Her husband even defended her for swearing at a customer who did not raise their voice or yell. Even the staff was embarrassed by the owner's behaviour. Do not waste your money there!
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