RIVERSIDE STABLES ARE FRAUDS

I bought a voucher on Hyperli for my birthday for horse riding at Riverside stables. I was dealing with Megan from the stables. I couldn't ride on my birthday because it was raining. She advised that we should reschedule and that she was confirm the date and time available. I called and wassaped her the whole week she was just ignoring my calls that is until I used my daughter's number on Friday at 8 in the evening. She told me we should come at 11am to on the 23rd to ride. At 10:30 she sent a message on my daughter's phone saying we have forfeited the ride. We were supposed to be there 3p minutes before. Not evn once did she communicate this to me except that she was ignoring my calls. So a whole R 710 is forfeited. The worst decision ever.