Pathetic customer service from Roast in Doringkloof

A new roast opened at Doringkloof shopping centre in centurion so I went in yesterday at 18:19 and ordered 2 meals. After ordering I tell the guy working there that I'm going to the shop and I'll be back to get the order. I returned to the shop at 18:41 and the shop was closed with no one in sight and no contact number.

I went the next day and the same guy tells me that he went to one shop looking for me and couldn't wait any longer as they closed at 6pm. I then asked him why did he allow me in to order food 20 minutes after they closed to which he said I should of not taken so long. They had no signage indicating the time they closed nor did he mention to me or my wife that they were closed already when we walked into the shop with wide open doors.

Definitely a place to stay away from. Zero customer service and from what I've seen on review there food is terrible so I guess I dodged a bullet.