VP
Vineshan P
Active since Aug 2012
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Pathetic service from tiger wheel and tyer centurion
Brought my car in at 9am to change 1 tyre. Jasper, told me that it would cost 2000 for the tyre and 795 for the rim repair but they didn't have the tire I needed and said he could have it delivered from the lifestyle center in less than an hour. After waiting an hour, Jasper tells me that they gave my tire to another customer at Tyer and more. I ended up waiting till 15:00 to get 1 tyer fitted! He then tells me that he's going to give me a discount but then shows me an invoice for 3200. Absolutely pathetic service! I took my car across the road to tyer worx to complete the balancing and alignment who assisted immediately even though they were busy.
53 replies
16 months ago
Pathetic service
This review is specifically for mercedes centurion. Before I wrote this I saw the pathetic reviews for mercedes so I wasn't surprised at my experience. I went in to do a service for my SLK and the receptionist just looked at me, doesn't greet so I asked her who I can speak to for a service and she points to the back. I then brushed off that pathetic customer experience and went to the next sour faced service lady who was so pulled up, when I asked her about the service cost, she starts getting irritated that shes can tell me and they have to assess. I just turned and walked out. I have never had such a pathetic service at Sandton mercedes or Audi or any other dealership for that matter.Definitely time to switch to a better brand.
0 replies
17 months ago
Extremely quick and ...
Extremely quick and efficient cancelation process and very friendly and helpful consultant TK.
56 replies
18 months ago
Pathetic customer service from Roast in Doringkloof
A new roast opened at Doringkloof shopping centre in centurion so I went in yesterday at 18:19 and ordered 2 meals. After ordering I tell the guy working there that I'm going to the shop and I'll be back to get the order. I returned to the shop at 18:41 and the shop was closed with no one in sight and no contact number. I went the next day and the same guy tells me that he went to one shop looking for me and couldn't wait any longer as they closed at 6pm. I then asked him why did he allow me in to order food 20 minutes after they closed to which he said I should of not taken so long. They had no signage indicating the time they closed nor did he mention to me or my wife that they were closed already when we walked into the shop with wide open doors. Definitely a place to stay away from. Zero customer service and from what I've seen on review there food is terrible so I guess I dodged a bullet.
0 replies
27 months ago
Ismaeel Ebrahim (Smiley) was very informative and friendly
Ismaeel Ebrahim (Smiley) was very informative and friendly. awesome service.
58 replies
60 months ago
Vodacom blatantly adding "made up" charges to bill
I initially took out my Vodacom fibre in the beginning of Jan 2021. After more than a week of Vodacom struggling to capture my address correctly, I ended up calling the courier company myself and doing Vodacom’s job for them. A week after using this horrendous service, I called Vodacom to cancel and was told by a service agent that he has found the problem and my line should be sorted. I then received a settlement letter from Vodacom on 10-02-2021 asking me to pay an amount of R1,740.64 and a message saying, “ Good Day Mr Padiaychee. I trust that you are well. We have received your request for cancellation of the fibre solution. Attached find the quote for the recovery cost, please sign and send it back to us in order for us to submit the cancellation and get the release sorted out for you as soon as possible. Please note there is a 1 calendar month notice for a cancellation as per our Terms and Conditions” I responded to this mail stating that the agent said my line should be fixed and I will keep the line. 3 months later, on 03-05-2021 I could not take the constant dropping of connection and I called and asked for my line to be cancelled. After speaking to more than 4 different agents, who all gave different stories(of which I have proof) I finally received the settlement letter which all of a sudden when up to R1,844.87! So after 3 months of paying for the worst Fibre service ever, Vodacom adds in additional costs that weren’t on the initial settlement letter that I received 3 months earlier. Does this make any sense?? Not a single person from Vodacom has bothered to communicate with me in any form. I have been with Vodacom for more than a decade and this feels like when someone scams you and blocks your number after you pay them. I have even sent an enquiry to Vodafone, Vodacom’s parent company in the UK because Vodacom’s “service” is non-existent.
159 replies
60 months ago
Vodacom, the worst network to ever exist
worst fibre/service experience ever. less than a week after taking vodacom fibre, the incompetent staff couldn't capture my address correctly after spelling it our on more than 4 occasions. my street names is four letters. that wasn't the worst part. after being sent from pillar to post, i finally got a service agent willing to help. while speaking to the new service agent, the previous agent was still listening in on our call and as i was explaining my situation to the new agent, the previous agent started attacking me. the new agent was even shocked and escalated his rude colleague to management explaining how the agent lost their temper with me. again to no surprise, not a single manager contacted me or attempted to rectify the situation. after 10 years with vodacom i am done. here is the email from vodacom that absolutely nothing was done about, "Good Afternoon, Customer was "transferred" to me by the above After sales agent regarding cancelling his service with us due to poor service received. Customer queried the amount for BOC to which i responded only cancellation will be able to provide this info. Customer advised he was told by previous agent he is being transfered to cancellations. As i was explaining cancellations is a back office team above agent came back on the line rudely and interrupted the customer. Can we please have this addressed as this inturn caused that the customer was quite Irate and also is exptrmely unproffessional. Can you please make contact with the customer as he wants to speak to a manager:" over 2 months later and not a single attempt from vodacom. This shows that vodacom clearly does not value their customers and i hope people switch to a provider who is client centric and treats every customer with respect.
159 replies
64 months ago
Great service from Takealot
Really amazed at the consistent level of great service from Takealot. throughout this year, given the increase in online orders, takealot continues to deliver with excellence and great customer service. they really stay true to their promise, "we're only happy when you are". Thank you Takealot. i will definitely continue to use takealot and promote this awesome service.
0 replies
65 months ago
BT games has no after sales service
Be very careful when buying anything from BT games as they have a 10 day no returns policy which says a lot about there after sales service. I recently bought a battery pack from them for the new xbox series x controller and as it was fully charged when i got it i only ended up attempting to charge it about 2 weeks aftet i got it. when the battery died i tried to charge and it refused to charge. i then took it back to BT games who advised its no longer their responsibility to sort out and i must contact Microsoft directly. all the details BT games gave me to contact Microsoft are out dates and for over a week now i have not been able to contact anyone to get this resolved. i also attemped to register the product on the Microsoft store and the serial number doesn't exist so i don't even know if this is an actual Microsoft product as the package states.
0 replies
69 months ago
Absa the WORST bank ever!!!!!!!!!
I have never experienced such pathetic service from absa centurion. I closed my accounts with absa a week ago and switched to capitec as capitec actually treat their clients fairly and with respect as well as have a better R5 account than absas premium services that is just a complete waste of money. I was paying over R300 for fees with absa and absa couldn't even send consistent statements. Now i am trying to open my credit card with capitec and there is a mandate existing at absa that is blocking my application at capitec. The awesome staff at capitec tried to call absa to resolve this and the useless absa employee just hung up on the capitec employee. Both the capitec employee and i took a walk to the absa branch where there is no receptionist and no person willing to help. I completely regret supporting absa for the last 10 years and i would not recommend anyone to subject themselves to absas complete disregard for their clients. I still have not been able to resolve this query as NO ONE from absa is actually capable of resolving this query. I have given up on trying to contact absa and hope something comes of this hello peter review. Also there was an extremely rude consultant that refused to assist me named malobela from general enquiries. I am still a client of absa and i will be taking this to the papers
53 replies
Review Distribution
5 Star
4 (23.529411764705884%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (76.47058823529412%)