RP
Robshaw Property
Claimed Business
RP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Sune P
1 reviews | Active since Jan 2020
20 Feb 2024, 11:34
Catherine Melrose - Robshaw Properties
Robshaw Property and more specifically Catherine Melrose took over the property I am renting from a previous agency. I have never worked with an agent as lazy and unwilling to do her job. Not only has she never had any interest in viewing the property to see what it looks like ****il I basically had to beg her to cover myself for when I move out), she also expects me (the tenant) to do her job for her - I had to take pictures of water damage from a tank leak in the ceiling, of the maintenance work being done and the progress. Since completion she has not once followed up to ask if the job was done properly, or if she could come by to see it to make sure it was done to the satisfaction of the owner. The apartment was left in a mess with dirt and dust everywhere, but as the tenant she expects me to have it cleaned. I am not sure what the agent even gets paid to do at this stage, I would not recommend her to anyone.
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Sune P
1 reviews | Active since Jan 2020
20 Feb 2024, 11:34
Catherine Melrose - Robshaw Properties
Robshaw Property and more specifically Catherine Melrose took over the property I am renting from a previous agency. I have never worked with an agent as lazy and unwilling to do her job. Not only has she never had any interest in viewing the property to see what it looks like ****il I basically had to beg her to cover myself for when I move out), she also expects me (the tenant) to do her job for her - I had to take pictures of water damage from a tank leak in the ceiling, of the maintenance work being done and the progress. Since completion she has not once followed up to ask if the job was done properly, or if she could come by to see it to make sure it was done to the satisfaction of the owner. The apartment was left in a mess with dirt and dust everywhere, but as the tenant she expects me to have it cleaned. I am not sure what the agent even gets paid to do at this stage, I would not recommend her to anyone.
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Sune P
1 reviews | Active since Jan 2020
20 Feb 2024, 11:20
Catherine Melrose - Robshaw Properties
Robshaw Property and more specifically Catherine Melrose took over the property I am renting from a previous agency. I have never worked with an agent as *********** and unwilling to do her job. Not only has she never had any interest in viewing the property to see what it looks like, she also expects me (the tenant) to do her job for her - I had to take pictures of water damage from a tank leak in the ceiling, of the maintenance work being done and the progress. Since completion she has not once followed up to ask if the job was done properly, or if she could come by to see it to make sure it was done to the satisfaction of the owner. The apartment was left in a mess with dirt and dust everywhere, but as the tenant she expects me to have it cleaned. I am not sure what the agent or agency even gets paid to do at this stage, I would not recommend them to anyone.
Helpful (0)
|Replies (0)SP
Sune P
1 reviews | Active since Jan 2020
20 Feb 2024, 11:20
Catherine Melrose - Robshaw Properties
Robshaw Property and more specifically Catherine Melrose took over the property I am renting from a previous agency. I have never worked with an agent as *********** and unwilling to do her job. Not only has she never had any interest in viewing the property to see what it looks like, she also expects me (the tenant) to do her job for her - I had to take pictures of water damage from a tank leak in the ceiling, of the maintenance work being done and the progress. Since completion she has not once followed up to ask if the job was done properly, or if she could come by to see it to make sure it was done to the satisfaction of the owner. The apartment was left in a mess with dirt and dust everywhere, but as the tenant she expects me to have it cleaned. I am not sure what the agent or agency even gets paid to do at this stage, I would not recommend them to anyone.
0
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Roy H
1 reviews | Active since Jan 2020
31 Mar 2022, 12:13
Excellent and attentive service
It was a total pleasure selling my Rosebank cottage through Simon of Robshaw Properties. He was most efficient and attentive and achieved a far better price than the other national agents that I was considering using. The property was sold within 3 days of going on the market.
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Roy H
1 reviews | Active since Jan 2020
31 Mar 2022, 12:13
Excellent and attentive service
It was a total pleasure selling my Rosebank cottage through Simon of Robshaw Properties. He was most efficient and attentive and achieved a far better price than the other national agents that I was considering using. The property was sold within 3 days of going on the market.
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Nabeel P
1 reviews | Active since Jan 2020
17 Jun 2021, 14:47
UNPROFESSIONAL BREACH OF CONTRACT, AGREEMENTS AND SERVICE>
ROBSHAW PROPERTIES ARE HIGHLY DISRESPECTFUL, UNPROFESSIONAL & BREACH CONTRACTUAL AGREEMENTS. MR CRAIG JOSEPH IN PARTICULAR. I, and a colleague, have been in contact and viewed a property listed by RobShaw Properties at least 4 times. I was told, and presented with a contract by the highly inefficient and unprofessional Craig Joseph who informed us via spoken word, WhatsApp and via our contract that the property to be rented did not include VAT and had a total monthly rental of R 8000.00 monthly (stated in the contract). We signed the contact, and gave notice to vacate our current premises immediately after signing. I was simply told today (17/06/2021), after the contract has been signed one week ago that the property now will include VAT and I am liable for R9200.00 monthly even though this is stated in the contract, and was assured to us when we spoke to Craig on site, yet again, on Tuesday 15/06/2021. I am given absolutely no means of going forward as, after I signed this document, I gave notice to vacate my current studio. Craig shows no remorse for his actions, his unprofessional character which he now says is a mistake and miscommunication in the contract he presented to me when I signed and provided supporting registration documents. I am simply asked "are you taking it or not?". I find this to be a ridiculous abuse of power and really unprofessional character as now my team and I have NO PLACE TO OPERATE OUR BUSINESS FROM. He simply says "I apologise for the effect this will have on your business" and "how would you like to proceed". He went against our contractual and verbal agreements and leaves us stranded.
Helpful (0)
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Nabeel P
1 reviews | Active since Jan 2020
17 Jun 2021, 14:47
UNPROFESSIONAL BREACH OF CONTRACT, AGREEMENTS AND SERVICE>
ROBSHAW PROPERTIES ARE HIGHLY DISRESPECTFUL, UNPROFESSIONAL & BREACH CONTRACTUAL AGREEMENTS. MR CRAIG JOSEPH IN PARTICULAR. I, and a colleague, have been in contact and viewed a property listed by RobShaw Properties at least 4 times. I was told, and presented with a contract by the highly inefficient and unprofessional Craig Joseph who informed us via spoken word, WhatsApp and via our contract that the property to be rented did not include VAT and had a total monthly rental of R 8000.00 monthly (stated in the contract). We signed the contact, and gave notice to vacate our current premises immediately after signing. I was simply told today (17/06/2021), after the contract has been signed one week ago that the property now will include VAT and I am liable for R9200.00 monthly even though this is stated in the contract, and was assured to us when we spoke to Craig on site, yet again, on Tuesday 15/06/2021. I am given absolutely no means of going forward as, after I signed this document, I gave notice to vacate my current studio. Craig shows no remorse for his actions, his unprofessional character which he now says is a mistake and miscommunication in the contract he presented to me when I signed and provided supporting registration documents. I am simply asked "are you taking it or not?". I find this to be a ridiculous abuse of power and really unprofessional character as now my team and I have NO PLACE TO OPERATE OUR BUSINESS FROM. He simply says "I apologise for the effect this will have on your business" and "how would you like to proceed". He went against our contractual and verbal agreements and leaves us stranded.
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