TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Robson Savage has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Robson Savage across 33 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am sharing my experience with an investment service operated under the name Robson. I claim an investment amount and have encountered inconsistent payments: after I inquired about the amount received, the provider issued the remaining funds. This pattern raises concerns about fairness and transparency. I advise others to exercise caution and to verify all figures, communications, and transactions before engaging with this service.
1 reviews | Active since Jan 2020
I am sharing my experience with an investment service operated under the name Robson. I claim an investment amount and have encountered inconsistent payments: after I inquired about the amount received, the provider issued the remaining funds. This pattern raises concerns about fairness and transparency. I advise others to exercise caution and to verify all figures, communications, and transactions before engaging with this service.
1 reviews | Active since Jan 2020
"I have done everything right and sent my documents on time, but I keep getting vague excuses about delays. I’ve waited six weeks already, and being told to wait until the end of next week without a clear explanation is unacceptable. This delay is causing significant stress, and I need a concrete reason for why this wasn't processed sooner."
1 reviews | Active since Jan 2020
"I have done everything right and sent my documents on time, but I keep getting vague excuses about delays. I’ve waited six weeks already, and being told to wait until the end of next week without a clear explanation is unacceptable. This delay is causing significant stress, and I need a concrete reason for why this wasn't processed sooner."
1 reviews | Active since Jan 2020
I am beyond frustrated with the ongoing delays and lack of accountability from Robson Savage regarding my Provident Fund payout. I left my position at my previous employer on 19 November 2025. While there was an initial delay from my former employer’s HR in submitting documentation, my complete Provident Fund withdrawal application was formally submitted to Robson Savage on 21 January 2026. I was then informed that the Provident Fund administrator was hospitalised during January and only returned on 1 February. While I completely understand that medical emergencies happen, my concern is this: does Robson Savage not have any backup or contingency plan when a key staff member is unavailable? It is unacceptable that no one stepped in to manage time-sensitive client matters during this period. Since then, my payment date has been moved multiple times. I have had to constantly follow up myself, with little proactive communication from Robson Savage. This week I was again told that my fund was submitted for disinvestment and that I “might” receive payment next week. When I spoke to the relevant administrator working on my Provident Fund, she got really agitated. I worked in the Investment and Finance industry for over 20 years, so I do understand exactly how a Provident Fund disinvestment work, and I asked legitimate questions. She just kept cutting me off and said she will work as fast as possible. I don't really blame the admininistrator, I'm more frustrated with Robson Savage as a company because this is absolutely unacceptable that they have no contingency strategy, and clearly no sense of urgecy when it comes to people's financial wellbeing and the reprecussions of not receiving payments as promised or expected. I have now been waiting nearly 2 months since leaving my employer and weeks since submitting all required documentation. The ongoing delays, lack of clear timelines, and absence of service continuity have caused unnecessary stress and financial uncer*****y. From what I can see here on HelloPeter, I am clearly not the only client experiencing these issues, which makes this even more concerning. I am requesting: • A confirmed and final payment date for my Provident Fund • A clear explanation for the delays • Assurance that proper contingency measures are in place to prevent other clients experiencing the same treatment This level of service from a financial administrator entrusted with people’s retirement funds is extremely disappointing.
1 reviews | Active since Jan 2020
I am beyond frustrated with the ongoing delays and lack of accountability from Robson Savage regarding my Provident Fund payout. I left my position at my previous employer on 19 November 2025. While there was an initial delay from my former employer’s HR in submitting documentation, my complete Provident Fund withdrawal application was formally submitted to Robson Savage on 21 January 2026. I was then informed that the Provident Fund administrator was hospitalised during January and only returned on 1 February. While I completely understand that medical emergencies happen, my concern is this: does Robson Savage not have any backup or contingency plan when a key staff member is unavailable? It is unacceptable that no one stepped in to manage time-sensitive client matters during this period. Since then, my payment date has been moved multiple times. I have had to constantly follow up myself, with little proactive communication from Robson Savage. This week I was again told that my fund was submitted for disinvestment and that I “might” receive payment next week. When I spoke to the relevant administrator working on my Provident Fund, she got really agitated. I worked in the Investment and Finance industry for over 20 years, so I do understand exactly how a Provident Fund disinvestment work, and I asked legitimate questions. She just kept cutting me off and said she will work as fast as possible. I don't really blame the admininistrator, I'm more frustrated with Robson Savage as a company because this is absolutely unacceptable that they have no contingency strategy, and clearly no sense of urgecy when it comes to people's financial wellbeing and the reprecussions of not receiving payments as promised or expected. I have now been waiting nearly 2 months since leaving my employer and weeks since submitting all required documentation. The ongoing delays, lack of clear timelines, and absence of service continuity have caused unnecessary stress and financial uncer*****y. From what I can see here on HelloPeter, I am clearly not the only client experiencing these issues, which makes this even more concerning. I am requesting: • A confirmed and final payment date for my Provident Fund • A clear explanation for the delays • Assurance that proper contingency measures are in place to prevent other clients experiencing the same treatment This level of service from a financial administrator entrusted with people’s retirement funds is extremely disappointing.
1 reviews | Active since Jan 2020
Worste experience ever with these guys me and my hr literally stood beside the computer sending my documents away the 17th of July yet I email these guys they say they only received my documents the 22nd that's fine Evan though I know because I was physically there and it was sent the 17th but according to them it's the 22nd anyway fast forward 5 weeks later I email them. Again like hey how far are you guys with my pension and provident payout this other lady Wendy at rob and sav sings a whole different song of my documents was only received the 31st of July wat a joke cause I literally have your other colleague on email stating it was the 22nd of July Evan though I'm very sure my stuff was sent the 17th of July I'm disgusted you working with people's money and not small money big money but you guys have time to play with people talking any **** that comes to mind but we literally paying for your services and this is the **** we must sit up with rob & sav you guys should close your company if hiring so much illiterate people ***!!!!!!!
1 reviews | Active since Jan 2020
Worste experience ever with these guys me and my hr literally stood beside the computer sending my documents away the 17th of July yet I email these guys they say they only received my documents the 22nd that's fine Evan though I know because I was physically there and it was sent the 17th but according to them it's the 22nd anyway fast forward 5 weeks later I email them. Again like hey how far are you guys with my pension and provident payout this other lady Wendy at rob and sav sings a whole different song of my documents was only received the 31st of July wat a joke cause I literally have your other colleague on email stating it was the 22nd of July Evan though I'm very sure my stuff was sent the 17th of July I'm disgusted you working with people's money and not small money big money but you guys have time to play with people talking any **** that comes to mind but we literally paying for your services and this is the **** we must sit up with rob & sav you guys should close your company if hiring so much illiterate people ***!!!!!!!
1 reviews | Active since Jan 2020
I am a former employee of Robson Savage. My Robson Savage Staff pension fund was paid out. A directive 3871964 submitted by Robson Savage is invalid as per SARS Office. Numerous attempts have been made to seek assistance from the employer to no avail.
1 reviews | Active since Jan 2020
I am a former employee of Robson Savage. My Robson Savage Staff pension fund was paid out. A directive 3871964 submitted by Robson Savage is invalid as per SARS Office. Numerous attempts have been made to seek assistance from the employer to no avail.
1 reviews | Active since Jan 2020
I am really not happy about robson savage this week is the 6th week but can't advise their members with their payment date I requested Themba to call me today nothing is happening but I have never missed any payment for my pension fund but this is the treatment we get with our money's Kins regards
1 reviews | Active since Jan 2020
I am really not happy about robson savage this week is the 6th week but can't advise their members with their payment date I requested Themba to call me today nothing is happening but I have never missed any payment for my pension fund but this is the treatment we get with our money's Kins regards
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