Fraud

Am very very disappointed by this company,my name was forwarded to them by a friend because I was looking for an insurance for my car and the lady who call me Nontobeko she find a company for insurance I asked her if I was going to be paying any amount and she gladly said "no mam,this is free of charge "today I was called by this company saying am due to pay a once off fee of R800 on the 25 September I told them am not aware of any amount and was told this service is free.if I had known I would said no from the word go.I said to the lady if your company debit any amount from my account I will take this to the next level.