Poor Service. Poor communication.

I made an overnight delivery with them on Friday, which couldn't be delivered on Saturday because they do not work on weekends. Great, Now it's Monday, my Sister in Witbank, Didn't go to work so she can receive the order, only for her to call them in the morning and they say they don't know where the order is. She calls me and I immediately call Globe flight and they say the driver is on the way, mind you that was 10 in the morning, My sister then calls them again to find out and the Lady at Globe flight, who was rude says the package has not not left the hub. Now we are confused so she calls Rush again at 14:00 and they say they will make the delivery today , even sent an email confirming that the Order is out for delivery. Now it's 18:00 in the evening and still nothing. An Overnight should have been delivered today, Witbank is only 1 hour 30 minutes away from Johannesburg. To top it all off, There's no one to contact from the Rush offices now because it's out of office hours. I'm livid as I type this. Don't use this service if you are in a truly in a rush.