SA Accounting Academy Reviews | 5.1 TrustIndex

Q: Is SA Accounting Academy trustworthy?

SA Accounting Academy has a TrustIndex of 5.1 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 152 hours 43 min. Hellopeter has tracked SA Accounting Academy across 23 total reviews. How is the TrustIndex calculated? →

SA Accounting Academy Reviews | 5.1 TrustIndex | Hellopeter

Review Distribution

3.2|19 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About SA Accounting Academy

What do customers say about SA Accounting Academy?

Based on recent customer reviews, SA Accounting Academy receives sharply divided feedback. A recurring positive theme centres on sales consultant Diren, who customers consistently praise for responsiveness, weekend availability, and patient guidance during enrolment. However, enrolled students frequently express frustration over delayed textbooks, unresponsive lecturers, inconsistent onboarding, and poor communication after payment. Several mention errors in study materials, slow refunds, and difficulty obtaining proof of registration or exam results. The pattern suggests strong pre-sale service but significant operational and academic support shortcomings once students are enrolled.

Is SA Accounting Academy trustworthy?

SA Accounting Academy has a TrustIndex of 5.1 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. They reply to 50% of negative reviews, typically within .

Recent reviews (19)

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Popular mentions

Diren helpful friendly service stress-free registration professional support delayed textbooks poor communication unresponsive lecturers refund delays

PHUMZILE M

1 reviews | Active since Apr 2022

31 Mar 2026, 14:55

Poor student support system and not willing to improve

I am so disappointed, I trusted this institution from how it was marketed, only to later be ignored, no support or they are just poor in communication. I have read reviews and bad reviews. but it seems as if they are not willing to improve. you call them to no response. It is just a mess. I am a new student, but my dashboard looks like I've long enrolled, the progress moves daily however I have not even attended induction., they sent me an incorrect timetable. Why mara SAAA. ai

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PHUMZILE M

1 reviews | Active since Apr 2022

31 Mar 2026, 14:55

Poor student support system and not willing to improve

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Ashleigh M

1 reviews | Active since May 2024

4 Mar 2026, 18:29

Ongoing Poor Communication and Lack of Student Support

I am extremely disappointed with SAAA’s communication, particularly as this is not the first time I have experienced issues with this institution. I have previously raised concerns regarding poor communication, and unfortunately, I am once again facing the same problem. On this occasion, I have simply requested proof of registration, yet despite follow-ups, I am still waiting to receive it. The lack of response and delayed communication are unacceptable for a student-focused institution and have caused unnecessary frustration and delays on my side. Consistent poor communication reflects a serious lack of professionalism and support for students. I expected far better service, especially given that these issues have been raised before, and I hope this matter is addressed urgently.

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Ashleigh M

1 reviews | Active since May 2024

4 Mar 2026, 18:29

Ongoing Poor Communication and Lack of Student Support

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Damian M

1 reviews | Active since Feb 2023

23 Feb 2026, 18:58

Bad school

Delayed textbooks extended 1 year course by 6 months. Also delaying graduation with 4 months and counting. No idea why, very poor feedback. String of emails, just apologies and no results. Even blaming SAICA at this point.

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Damian M

1 reviews | Active since Feb 2023

23 Feb 2026, 18:58

Bad school

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Sky

1 reviews | Active since Aug 2025

17 Feb 2026, 12:40

Here’s your condensed version (under 1024 characters): The experience has not been good

Here’s your condensed version (under 1024 characters): The experience has not been good. Lecturers are unresponsive, and the onboarding process has been inconsistent and frustrating. Many students, myself included, have had to rely on the WhatsApp group to learn what’s happening. Some haven’t received textbooks, others have completed onboarding, while some still lack access to the SAAA portal. I received my textbooks well after the course began and was expected to catch up on a week’s work in one day. When following up about a lesson scheduled at a time when most people commute home, I was told it was still being “edited.” As a film editor, I know adding a simple title card does not take long. This delay means students fall a week behind. Lecturers emphasize staying ahead, yet they are causing delays. The only consistent support has been Diren, who resolves issues quickly and keeps students at ease.

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Sky

1 reviews | Active since Aug 2025

17 Feb 2026, 12:40

Here’s your condensed version (under 1024 characters): The experience has not been good

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Ntuthuko P

1 reviews | Active since Feb 2026

6 Feb 2026, 17:06

Level Of Service

I’ve seen many positive reviews about SA Accounting Academy, but unfortunately my experience has been different so far. I’ve been trying to get in contact because classes are starting next week, yet I haven’t received a call from Pinkie. I’ve also emailed Sandile several times without any response. I’ve already paid the full required amount, so the lack of communication is really concerning and makes me feel uncertain about the situation. I had very high expectations and trusted your academy, which is why this has been disappointing. At the moment, I’m not even sure if I would feel comfortable referring someone else. Please could someone urgently get back to me and clarify what’s happening.

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Ntuthuko P

1 reviews | Active since Feb 2026

6 Feb 2026, 17:06

Level Of Service

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Yusuf O

1 reviews | Active since Apr 2015

5 Feb 2026, 11:12

Had a great experience with a sales consultant (Diren), who was responsive and gave great service

Had a great experience with a sales consultant (Diren), who was responsive and gave great service. The refund process for a certain request was slower and required a few follow ups until resolved

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Yusuf O

1 reviews | Active since Apr 2015

5 Feb 2026, 11:12

Had a great experience with a sales consultant (Diren), who was responsive and gave great service

Had a great experience with a sales consultant (Diren), who was responsive and gave great service. The refund process for a certain request was slower and required a few follow ups until resolved

Replies (1)

Chanique

1 reviews | Active since Jan 2026

28 Jan 2026, 14:28

Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star

Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star. Diren is an absolute star! He helped and explained, and was eager to help.

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Chanique

1 reviews | Active since Jan 2026

28 Jan 2026, 14:28

Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star

Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star. Diren is an absolute star! He helped and explained, and was eager to help.

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Natasha

1 reviews | Active since Jan 2026

14 Jan 2026, 19:05

Quick, friendly service

Quick, friendly service. Explained everything nicely and very helpful thru the process

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Natasha

1 reviews | Active since Jan 2026

14 Jan 2026, 19:05

Quick, friendly service

Quick, friendly service. Explained everything nicely and very helpful thru the process

Replies (1)