ST
SA Tourism
Unclaimed Business
Government & Ombudsman Services|0|0 Reviews (last 12 months)|This business does not respond to reviews
ST
SA Tourism
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chris van der Walt-Christelle
1 reviews | Active since Jan 2020
20 Mar 2025, 09:04
KZN eThekwini tourism unhelpfull rude and incorrect information
The KZN eThekwini tourism office in Bothas Hill is unhelpfull and rude and the tourism guide lists incorrect information on addresses and opening hours of loactions. On 17 March 2025 we visited Bothas Hill. Prior to our visit we researched locations online. The first two locations were closed. We the stopped at the eThekwini tourism office at Bothas Hill. Firstly the employees were rude and did not greet us and even when inquiring about possible alternative sites and restaurants to visit. Once I again asked if they can help me one lady directed us to the furthest location on the route - which turned out to be closed! eThekwini - Please educate and train your staff on tourism etiquette and fix your tourism guide to reflect correct attraction information
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Chris van der Walt-Christelle
1 reviews | Active since Jan 2020
20 Mar 2025, 09:04
KZN eThekwini tourism unhelpfull rude and incorrect information
The KZN eThekwini tourism office in Bothas Hill is unhelpfull and rude and the tourism guide lists incorrect information on addresses and opening hours of loactions. On 17 March 2025 we visited Bothas Hill. Prior to our visit we researched locations online. The first two locations were closed. We the stopped at the eThekwini tourism office at Bothas Hill. Firstly the employees were rude and did not greet us and even when inquiring about possible alternative sites and restaurants to visit. Once I again asked if they can help me one lady directed us to the furthest location on the route - which turned out to be closed! eThekwini - Please educate and train your staff on tourism etiquette and fix your tourism guide to reflect correct attraction information
0
Replies (0)mN
maama N
1 reviews | Active since Jan 2020
4 Mar 2025, 20:13
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maama N
1 reviews | Active since Jan 2020
4 Mar 2025, 20:13
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0
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JO
John O
1 reviews | Active since Jan 2020
30 Jun 2023, 09:43
Cannot use local and or international flight services and accomidation after work and after university
How am I supposed to use the travel and tourism services after university and after work if the banking and financial services don't work? I cannot book and pay for the flights and the accommodation provided by any flights and or airline companies because the the financial services offered by the local and or international banks are not self service and just decline with insufficient funds errors. All through school and after university and after working for several years. https://en.wikipedia.org/wiki/List_of_banks_in_South_Africa
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John O
1 reviews | Active since Jan 2020
30 Jun 2023, 09:43
Cannot use local and or international flight services and accomidation after work and after university
How am I supposed to use the travel and tourism services after university and after work if the banking and financial services don't work? I cannot book and pay for the flights and the accommodation provided by any flights and or airline companies because the the financial services offered by the local and or international banks are not self service and just decline with insufficient funds errors. All through school and after university and after working for several years. https://en.wikipedia.org/wiki/List_of_banks_in_South_Africa
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2023, 09:34
Abysmal Service from TGSA
This is extremely distressing!! I have been sending emails since last year in August to set up an appointment to get graded but have had no response. NOW THEY WANT TO CANCEL our membership, when in fact we have been begging to get graded and are happy to be graded at any time. NB when I call your landline 0118953000 I get a voice message detailing your office hours and prompting me to call back during office hours, it is 11:05 which is most definitely within office hours!! There is absolutely NO WAY to contact these people!!! Please contact us on 0114637443.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2023, 09:34
Abysmal Service from TGSA
This is extremely distressing!! I have been sending emails since last year in August to set up an appointment to get graded but have had no response. NOW THEY WANT TO CANCEL our membership, when in fact we have been begging to get graded and are happy to be graded at any time. NB when I call your landline 0118953000 I get a voice message detailing your office hours and prompting me to call back during office hours, it is 11:05 which is most definitely within office hours!! There is absolutely NO WAY to contact these people!!! Please contact us on 0114637443.
0
Replies (0)BM
Betty M
1 reviews | Active since Jan 2020
30 Dec 2020, 15:00
Booked vacation,
I booked in Feb 2020 for accommodation under Safari at Waterford self catering guesthouse. When we were about to go, thus when our country went into lock down. Waterberg notified us that will rebook once we are out of lock down Or they will refund. I agreed on a refund I have tried several times to contact them, no response. We didn't enjoy the vacation, no refund and they are mum Please help
Helpful (0)
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Betty M
1 reviews | Active since Jan 2020
30 Dec 2020, 15:00
Booked vacation,
I booked in Feb 2020 for accommodation under Safari at Waterford self catering guesthouse. When we were about to go, thus when our country went into lock down. Waterberg notified us that will rebook once we are out of lock down Or they will refund. I agreed on a refund I have tried several times to contact them, no response. We didn't enjoy the vacation, no refund and they are mum Please help
0
Replies (0)MS
Michal S
1 reviews | Active since Jan 2020
29 Dec 2020, 07:31
Refund
So I booked for 3 nights at Gonubie Hotel from the 31st to the 3rd Jan. . And they called me to cancel this morning (2 days before) as of Cyrils speech yesterday they are closing. They will not refund me only give me vouchers for another time. All 3 other accommodation places i phoned said even if we have a strict no refund policy, if we cancel we have to refund u. Otherwise it's basically a scam system...I spoke to a attorney in Gonubie and she says they are probably desperate for the money. Any thoughts or advice?
Helpful (0)
|Replies (0)MS
Michal S
1 reviews | Active since Jan 2020
29 Dec 2020, 07:31
Refund
So I booked for 3 nights at Gonubie Hotel from the 31st to the 3rd Jan. . And they called me to cancel this morning (2 days before) as of Cyrils speech yesterday they are closing. They will not refund me only give me vouchers for another time. All 3 other accommodation places i phoned said even if we have a strict no refund policy, if we cancel we have to refund u. Otherwise it's basically a scam system...I spoke to a attorney in Gonubie and she says they are probably desperate for the money. Any thoughts or advice?
0
Replies (0)