Active since Dec 2016
11
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0
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Reviews
11 reviews5 months ago
Vumatel: You can do better
City Power damaged main Vumatel fiber cable during excavation. Vumatel technical arrived very early in the morning - 8am. I was impressed. Contractor on site at 10:00am, I was very impressed. Progress now extremely slow. 4 staff contractors standing around on their cellphones. I was informed that the job will be only be completed by Thursday (earliest). I find this unacceptable. I have tried to get into contact with Vumatel Technical department with no success. I need urgent help. We are in the hospitality industry.
71 replies
14 months ago
Discovery Life - Beware
I recently lowered my premiums with Discovery life on their email lifecampaigns@discovery.co.za. I received proof of receipt by return email. This month the normal premium was again deducted after submitting a major amount of documentation. I want no further interaction with my broker Jose' Afonso. This was made very clear to Discovery Life. It now seems that I am being ignored as I received NO communication from Discovery Life contrary to them stating that I would hear from them within 24 to 48 hours. I need to be refunded.
142 replies
15 months ago
Discovery Life - No!
I contacted Discovery for new quotes on my current life insurance on the 7th Jan,2025. They said 2 working days. It was 4 options that I requested. The next moment my Financial Advisor contacted me by email which is not what I was expecting. Discovery - please contact me as I used your portal. If need be then please remove my financial agent.
112 replies
36 months ago
Abysmal Service from TGSA
This is extremely distressing!! I have been sending emails since last year in August to set up an appointment to get graded but have had no response. NOW THEY WANT TO CANCEL our membership, when in fact we have been begging to get graded and are happy to be graded at any time. NB when I call your landline 0118953000 I get a voice message detailing your office hours and prompting me to call back during office hours, it is 11:05 which is most definitely within office hours!! There is absolutely NO WAY to contact these people!!! Please contact us on 0114637443.
0 replies
36 months ago
Abysmal Service from TGSA!!
This is extremely distressing!! I have been sending emails since last year in August to set up an appointment to get graded but have had no response. NOW THEY WANT TO CANCEL our membership, when in fact we have been begging to get graded and are happy to be graded at any time. NB when I call your landline 0118953000 I get a voice message detailing your office hours and prompting me to call back during office hours, it is 11:05 which is most definitely within office hours!! There is absolutely NO WAY to contact these people!!!
0 replies
39 months ago
Ticetpro - EFT Refund (No action)
Bought tickets online for SA T20, the Credit Card system was not working. We were advised to pay by EFT. Ticketpro reserved our seats. Just before the start of the game our monies did not reflect in Ticketpro account. Later the afternoon were advised that the Credit card systems are operational by Ticket pro staff. We bought and paid for our (reserved by Ticketpro) after TICKETPRO sent us an email to authorise access to the tickets. We have been communicating with a very friendly but unhelpful lady a Ms. Asanda Sepotokele. She just does to seem to understand the situation. All we need is the refund of our EFT monies (R900.00) proof of payment was sent to Ms. Sepotokele. At the moment we have had no further indication from Ticketpro. I requested the Marketing Manager to contact me this morning. The clock is ticking - We now wait.
0 replies
93 months ago
Vox Telecoms, Disgusted client
Client number 111452. It is now almost 2 years that I have a e-mail problem. I could never get to the bottom of it to solve permanently. Technical department was originally a temporary help....but ….not any more. I receive e-mail with no problems, however sending e-mails are intermittent and often undelivered to their own e-mails. Note: They host my domain. Tairin Du Pont from technical tried but it appears as if the problem is beyond his scope. I tried calling sales a couple of times (so did Tairin who works for Vox) but no answer, the line just goes dead or you are put on hold forever until you give up. I tried calling the Head Office with exactly the same result. I tried to get a Board member but no success here also. I once left a message on the Technical Directors answering machine and still no call. I am amazed that in these times that companies display this total disregard to their clients. The alternative is that they could be struggling and their days are numbered. I would not shed a tear. I think I will vote with my business. Caio
53 replies
112 months ago
KIA - Beware, Service plans is a scam # KIAripoff
<p>Car service rejected due to too long between service - Total rejection. This is a rip-off as they totally rejected the service. A fair 'settlement"would be to negotiate the issue. We paid for the services over a 5 year period. So! Kia gets the money but now total rejection - I thought it would come to an agreement that all normal aspects of the service should then be re-imbursed to me or alternatively give me the parts that would have been installed personally or through some alternative service centre!</p> <p>I guess you deal with Kia at your own peril! You have been warned!</p> <p>CAS203004H6B6S4 or dealer reference no: OC ********** 1</p>
0 replies
112 months ago
Oh Telkom Worst telecommunications company in the WORLD!
<p>No ADSL (internet) again! Numerous calls on same telkom ADSL line. Slow response times to customer complaints. ref No: 203CRK210117</p> <p>Please sort it out once and for all. Your technicians just dont seem to know what they doing. Please send me a contractor that is willing - and if possible do it soon. I would definitely not be your client if I had an alternative. Then again you just dont seem to care. Soon FTTH will be available from your competitor! Oh what a sweet day that would be. Call refernce number - </p>
56 replies
113 months ago
Telkom Oh Telkom!! Worst Telecomunications company
<p>All of a sudden I experienced a spate of ADSL and telephonic line noise in Bryanston (3 seperate lines affected). Needless to say that Telkom has been very slack in response to these faults. I know it is festive season and skeleton staff but this is rediculous. I further suspect that there could be major problems in the greater Bryanston that Telkom is not being upfront with. My fault references are: 813CRK040117 and 392CRK050117. Each time you call the ADSL 10210 number you get informed about callout charges. Please re-imburse for no service delivery. It works both ways</p>
56 replies
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4 Star
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3 Star
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2 Star
2 (18.181818181818183%)
1 Star
9 (81.81818181818181%)