Based on recent customer reviews, Sable Energy receives strong praise for its sales consultants, professionalism, and clear quoting process, with named staff like Danelle and Sage frequently commended. However, a serious cluster of complaints describes long undelivered orders, refused refunds, and unresolved warranty faults, creating a sharp divide between pre-sale satisfaction and post-payment fulfilment experiences for affected customers.
TrustIndex
6.2
Jul '25 - Jun '26
Based on recent customer reviews, Sable Energy receives strong praise for its sales consultants, professionalism, and clear quoting process, with named staff like Danelle and Sage frequently commended. However, a serious cluster of complaints describes long undelivered orders, refused refunds, and unresolved warranty faults, creating a sharp divide between pre-sale satisfaction and post-payment fulfilment experiences for affected customers.
Sable Energy's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professionalism. Customers consistently describe friendly, patient, and knowledgeable consultants. Staff like Danelle, Sage, and Keli are named for going the extra mile, explaining systems clearly, and following up after enquiries. Customer Service & Professionalism (9.2) is the standout strength.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good morning. I would like to compliment Dannelle of Sable Energy for excellent service. His listening skills are reflected in the accuracy of his quote, followup6and knowledge shared in our conversation and written quotes. I will definitely use his services when I am in a financial position. He even persevered by helping me to find finance. His continued follow-up with me even 3 months later, sets his exceptional service excellence apart from the lonely pack of service providers following him. Thank you Dannelle
1 reviews | Active since Jan 2020
Good morning. I would like to compliment Dannelle of Sable Energy for excellent service. His listening skills are reflected in the accuracy of his quote, followup6and knowledge shared in our conversation and written quotes. I will definitely use his services when I am in a financial position. He even persevered by helping me to find finance. His continued follow-up with me even 3 months later, sets his exceptional service excellence apart from the lonely pack of service providers following him. Thank you Dannelle
1 reviews | Active since Jan 2020
Had really enjoyed my experience with Sable Energy. Requested a quote from them in Dec last year and the response time was great. Explained the quote in detail and were able to answer all my questions. Really friendly also and even gave me a time expetention on an already great quote. Also offered me finance options
1 reviews | Active since Jan 2020
Had really enjoyed my experience with Sable Energy. Requested a quote from them in Dec last year and the response time was great. Explained the quote in detail and were able to answer all my questions. Really friendly also and even gave me a time expetention on an already great quote. Also offered me finance options
1 reviews | Active since Jan 2020
Danelle is super experienced, professional and friendly. Her assistance is greatly appreciated. I would do business with sable any time. She went an extra mile each time I wasn't sure what is suitable for my property. Thanks a million danelle.
1 reviews | Active since Jan 2020
Danelle is super experienced, professional and friendly. Her assistance is greatly appreciated. I would do business with sable any time. She went an extra mile each time I wasn't sure what is suitable for my property. Thanks a million danelle.
The most common complaint about Sable Energy, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Billing & Refunds. While many highlight transparent quotes, affordable pricing, and flexible payment plans, Pricing, Billing & Refunds (6.9) is hurt by serious complaints about refused refunds, cancellation fees on undelivered orders, and customers waiting months or years for money owed back.
Sable Energy has a TrustIndex of 6.2 out of 10 on Hellopeter, based on 110 reviews in the last 12 months. Hellopeter has tracked Sable Energy across 193 total reviews. How is the TrustIndex calculated? →