NB
Nomasonto B
Active since May 2018
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Exceptional customer experience
Danelle is super experienced, professional and friendly. Her assistance is greatly appreciated. I would do business with sable any time. She went an extra mile each time I wasn't sure what is suitable for my property. Thanks a million danelle.
0 replies
3 months ago
Their service is the worst I've had no internet access since Saturday mid-day
Their service is the worst I've had no internet access since Saturday mid-day. On top of that I was over charged without any explanation while I got to their services 8 days late.
0 replies
5 months ago
MTN AirFibre/Supersoni
I regret the day (15 December 2025) I visited the MTN shop looking for fibre solutions and I was told about AirFibre. Still to day I do not have access to the internet, the system was activated on the 31st and it has never work. The sad part was i was told that the delivery and instalation will be in 7 days which was not the case. I have been calling loghing tickets no assitance till this day. I am data and airtime less because of the troubleshoot i go through every day via WhatsApp, online and telephonically. I work from home and have not made things easy for me. Every day I buy data to work and airtime contact them to assist. Please cancel my subscription if you are to render your fibre service I've been servicing my self anyway. I am tired hle. You can refund my R499 so i can buy data so i can work in peace. I need to find a service provider that can deliver. You don't even deserve the one star.
0 replies
7 months ago
Lindokuhle explain everything in less than a minute
Lindokuhle explain everything in less than a minute. Effeciency at its best. Ngiyabonga🙏
1 reply
23 months ago
SARS has crippled me financially
SARS has been deducting money via ganish order since September 2023. I finished paying them in January 2024 the R5700 they said I owe. The problem is that they are still deducting till today a R1000 each month and for what I don't know. Tried reaching out with no luck. I am not happy about this and I do not want to relay on micro lenders to get by every month. This has been a financial strain which I do want anyone else to go through especially in this difficult economic times. Ngilimele shame😩 can I have my money back please I am not coping nje...in a lot of debt trying to cover my monthly expenses.
0 replies
37 months ago
Thanks for holding i...
Thanks for holding it down for me even though I want to cancel.
1 reply
51 months ago
I applied for a device on the FNB App and it was delivered safe and sound within the turn around time
I applied for a device on the FNB App and it was delivered safe and sound within the turn around time. On top of that I got a gift which I like ❤️.
1 reply
51 months ago
My last chat was exceptional with Nic, however I would like to advise the previous authorized representative to keep his word
My last chat was exceptional with Nic, however I would like to advise the previous authorized representative to keep his word. Loyalty is built through a solid foundation of trust and compassion. Thank you Nic for the advise and being courteous and professional. You paid attention to my needs and focused on resolving my issues rather than our interaction. Your level of professionalism is highly appreciated.
1 reply
83 months ago
Suzuki Northcliff
I do not like the way in which things unfolded yesterday. Your service advice "Yolanda" is not professional and courteous. I was not given a lift to work after waiting for an hour....she did not update me as to whether the shuttle is nearby or not. She only stated that "there is no one around and she has no idea when they will be back and mentioned the areas they had gone to". I do admit that I replied late at 15:00 however that was only because I was trying to source out what should be done on the car that is in line with a minor service. When that was confirmed the service provider mentioned that it will be done around 17:00. In my head I'm thinking that a shuttle will make its way to my work place to fetch me while they are finishing off the car and that was not the case. She calls me at 17:06 and informs me that the car is done and I must come fetch it and my question was "is someone on their way here and she said no all drivers are not available" and puts me on hold to check if any driver is available however the line disconnects. I then call back to find out if there is any progress she says no and I was like okay I'll use taxify to come there as I did in the morning to come to work, she says no we have closed you should fetch the car tomorrow morning. My worry is that its late, no cash at hand and all people who leave close by my place have knocked off and I'm pregnant....so I need to borrow money to use a taxi which is a struggle so late and its double transport and there queues are long. Can you guess what time I got home and the fact that I had to organise someone to babysit my youngest daughter until I got home. I was in tears yesterday travelling in Jozi in the dark going to catch a taxi to my place.....I seriously hate the why your staff treats its customers "me". I endured so much in a couple of hours. I also had to use taxis this morning to come to work which is a struggle and had to walk to the day-care to drop off my daughter. The inconvenience I tolerated from you is beyond measure!!!! My car stayed in your premises overnight and I hope nothing is missing and that it is in good condition. Had it been stolen what would I have said to the insurance company ? I will be at your premises to fetch my car during my lunch break........today no one from your offices has contacted me in regards to my car.......your service is appalling and I regret the day I bought the car from your dealership!!!!!...... I would like to speak to your manager with the above!
0 replies
84 months ago
Awesome customer experience offered
Hi, an awesome service and exceptional customer experience given to me by one of their consultants. she was courteous, well-informed and paid attention to my needs and wants.
1 reply
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (45.45454545454545%)