1 reviews | Active since Member
Highly frustrating when a bunch of items on the menu are not available - including BREAD ROLLS FOR BURGERS!! If the waitress had told us when we first arrived, we’d have had the opportunity to decide to stay or go elsewhere but instead we were told after our orders were placed, that bread rolls had run out - burgers were being served on slices of bread! And having placed 2 orders for the pork belly, 15mins later we were told only one portion was left and that we “must choose something else”. This is just poor management. The least you can do is inform your staff immediately so that expectations are managed. Also when the kitchen closed, the staff immediately began to pack away cushions from seats, blankets etc.. whilst 75% of restaurant were still trying to enjoy their meal. What has happened to hospitality and customer service being a priority. Without happy customers there is no business. Best to sort these things out before you find you’ve moved too far from the mark to come back.