Santos Express
Ranking
#6
in Software & Apps
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Lovely setting and their food was absolutely great the evening we arrived. Unfortunately due to load shedding the next morning breakfast was not served on time and we had to leave early and could not wait any longer. This was quite some time back. Other than that, which was not their fault great for a overnight but be prepared to have little to no sleep with cabin door opening and shutting most of the night.
1 reviews | Active since Jan 2020
Lovely setting and their food was absolutely great the evening we arrived. Unfortunately due to load shedding the next morning breakfast was not served on time and we had to leave early and could not wait any longer. This was quite some time back. Other than that, which was not their fault great for a overnight but be prepared to have little to no sleep with cabin door opening and shutting most of the night.
1 reviews | Active since Jan 2020
We went on the Santos express for our honeymoon and it was the best!!! They helped us when we needed something and there were obvy alot of noise(other bunkers) but that did not bother us at all. They were so friendly and the food was fast and amazing! I definitly reccomend this place 100%
1 reviews | Active since Jan 2020
We went on the Santos express for our honeymoon and it was the best!!! They helped us when we needed something and there were obvy alot of noise(other bunkers) but that did not bother us at all. They were so friendly and the food was fast and amazing! I definitly reccomend this place 100%
1 reviews | Active since Jan 2020
i made a booking with santos express for a room on the 1Aug but i much say bad experience because we arrived there pay the key deposit and then went to the room what a mess!! the photo on the booking showed a double bed the room we got was 2 single beds no space i think if i could turn around i would be in the next day . We went back to go report the room and the lady said but thats what we booked and i took out my phone and showed her the picture that they were advertising on the book app and the lady told me its an old picture and my partner ask her but why do you advertise old pictures you should update your site ... i think that is just Good so that people can know what to expect and the best part of it we didnt stay there the same time we got there is the same time we left and now they refuse to give our money back and then told me they are going to talk to a manager i was okay with waiting and that same day we was out looking for a other place and then we find the perfect and amazing place in Hartenbos ATKV we will recomend that place to anyone but Santos express is a big no no from the start they can take SANTOS EXPRESS of booking sites .... THANK YOU for your time i would like to hear from you
1 reviews | Active since Jan 2020
i made a booking with santos express for a room on the 1Aug but i much say bad experience because we arrived there pay the key deposit and then went to the room what a mess!! the photo on the booking showed a double bed the room we got was 2 single beds no space i think if i could turn around i would be in the next day . We went back to go report the room and the lady said but thats what we booked and i took out my phone and showed her the picture that they were advertising on the book app and the lady told me its an old picture and my partner ask her but why do you advertise old pictures you should update your site ... i think that is just Good so that people can know what to expect and the best part of it we didnt stay there the same time we got there is the same time we left and now they refuse to give our money back and then told me they are going to talk to a manager i was okay with waiting and that same day we was out looking for a other place and then we find the perfect and amazing place in Hartenbos ATKV we will recomend that place to anyone but Santos express is a big no no from the start they can take SANTOS EXPRESS of booking sites .... THANK YOU for your time i would like to hear from you
1 reviews | Active since Jan 2020
We stayed over on Santos Express train compartment 2 nights last week. If you're visiting Mosselbay and need a safe place to stay on a budget - then this is the place. It is not 5 star, but hey at R322 per night for 2 on the beach, with a basic breakfast included. Add access to a clean serviced beach, lovely dining area and lively Pub. We'll be back, fun it was , great 24 hr security. Highly recommended. Thank you to friendly staff.
1 reviews | Active since Jan 2020
We stayed over on Santos Express train compartment 2 nights last week. If you're visiting Mosselbay and need a safe place to stay on a budget - then this is the place. It is not 5 star, but hey at R322 per night for 2 on the beach, with a basic breakfast included. Add access to a clean serviced beach, lovely dining area and lively Pub. We'll be back, fun it was , great 24 hr security. Highly recommended. Thank you to friendly staff.
1 reviews | Active since Jan 2020
After asking the security at 22:00 to ask the squatters outside our window to keep quiet and waiting for them to do so. Nothing happened other then the squatters getting louder. Then at 23:00 I asked them again. All they said. We not in charge of that section. Then at 00:00 I asked again and made a scene. Still nothing. At 00:30 went to look still nothing. At 00:45 after loosing my sense of humour eventually they did something. Ridiculous. Coming here for a peaceful nights rest you get none!!! I will be asking for my money back.
1 reviews | Active since Jan 2020
After asking the security at 22:00 to ask the squatters outside our window to keep quiet and waiting for them to do so. Nothing happened other then the squatters getting louder. Then at 23:00 I asked them again. All they said. We not in charge of that section. Then at 00:00 I asked again and made a scene. Still nothing. At 00:30 went to look still nothing. At 00:45 after loosing my sense of humour eventually they did something. Ridiculous. Coming here for a peaceful nights rest you get none!!! I will be asking for my money back.
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