School of Roc Claremont - no apology for wasting my time

<div>I am looking for guitar lessons with a good school. I found School of rock on the internet. They have one school in South Africa. I arranged Ia free introductory on line session. I was at my computer on time despite having some travel challenges. They sent me an email with a link. I connected to the link on time and just waited. I called them three times in 15 minutes and eventually was abruptly informed by +++ who was supposed to give me a lesson that they had an internal issue and I had to reschedule. No apology no sympathy no respect for wasting 45 minutes of my time. They are opening another school in Johannesburg and offering franchise opportunities. They need to teach their employees people skills. This was my first free introductory lesson so they obviously don’t need business and can afford to be rude and arrogant. Good luck.</div>