Shanken Security Solutions
Ranking
#8
in Security
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Do not under any circumstances, I mean any! ever contact this company for services. A bunch of ********s that has no decency or respect for their clients. Attempted to swindle me out of R4500 for a job when all it cost me in the end was R800 from a reputable service provider!
1 reviews | Active since Jan 2020
Do not under any circumstances, I mean any! ever contact this company for services. A bunch of ********s that has no decency or respect for their clients. Attempted to swindle me out of R4500 for a job when all it cost me in the end was R800 from a reputable service provider!
1 reviews | Active since Jan 2020
Watch out for this business,same guys that was Shanken security solutions. The left my job halfway,still have their ladder as the were going to return the next day, 3 weeks later still no sign and no returning or answering my calls. Poor work and lies,lies. Avoid them !!!
1 reviews | Active since Jan 2020
Watch out for this business,same guys that was Shanken security solutions. The left my job halfway,still have their ladder as the were going to return the next day, 3 weeks later still no sign and no returning or answering my calls. Poor work and lies,lies. Avoid them !!!
1 reviews | Active since Jan 2020
Paid our deposit waited more than a month for feedback,after requesting our deposit back they finally came with the garage door only to do a half job and promising to return the following day...2 weeks later after numerous phone calls found out that the business closed down. Cut my losses and got another installer to finish the job.
1 reviews | Active since Jan 2020
Paid our deposit waited more than a month for feedback,after requesting our deposit back they finally came with the garage door only to do a half job and promising to return the following day...2 weeks later after numerous phone calls found out that the business closed down. Cut my losses and got another installer to finish the job.
1 reviews | Active since Jan 2020
Well to be honest I'm seeing the adverts and wonder if it Is indeed true. 6 months ago I was told that they could reprogram my Yamaha R1 2005 immobilizer with all keys lost. I send the immobilizer and a key that was made here in Port Elizabeth to them. Then I had to send the ECU witch I did. Then I bought key blanks on AliExpress and send them up. Then I was told that they did not have chips in and they have to order it a R480 each. Then again I was told that 1 chip was incorrect and they ordered a proper one. Then the chip was lying in custom's for 2 months again. I requested the chip particulars and surged it and found a supplier in JHB and ordered it. With transport the chip was R 185. Then I shipped it to them. Every time I called I was told that they was close and that my stuff would be Finnish soon and then they would ship it back to me with overnight delivery. I got this promised to me every week since the start of this project but it never happened. After another week passed I decided to drive up to Cape town to see for myself what was the problem just to have a 2 day run around because it is at this guy and then it is at that guy. I inforced that I want it now and to my astonishing discovery that all that was done is the chip on the immobilizer was removed and now is fitted to the pc board with press stick . The chip is still in the bag as I send it there. The keys is still in there bag. The ECU is still in the box as I send it and the key that I sent with the immobilizer is missing. So to be honest. I really would doubted that the promises that they make carry any weigh. This project cost me just over R 3000 including the drive up as they did not return my parts. What a waste.
1 reviews | Active since Jan 2020
Well to be honest I'm seeing the adverts and wonder if it Is indeed true. 6 months ago I was told that they could reprogram my Yamaha R1 2005 immobilizer with all keys lost. I send the immobilizer and a key that was made here in Port Elizabeth to them. Then I had to send the ECU witch I did. Then I bought key blanks on AliExpress and send them up. Then I was told that they did not have chips in and they have to order it a R480 each. Then again I was told that 1 chip was incorrect and they ordered a proper one. Then the chip was lying in custom's for 2 months again. I requested the chip particulars and surged it and found a supplier in JHB and ordered it. With transport the chip was R 185. Then I shipped it to them. Every time I called I was told that they was close and that my stuff would be Finnish soon and then they would ship it back to me with overnight delivery. I got this promised to me every week since the start of this project but it never happened. After another week passed I decided to drive up to Cape town to see for myself what was the problem just to have a 2 day run around because it is at this guy and then it is at that guy. I inforced that I want it now and to my astonishing discovery that all that was done is the chip on the immobilizer was removed and now is fitted to the pc board with press stick . The chip is still in the bag as I send it there. The keys is still in there bag. The ECU is still in the box as I send it and the key that I sent with the immobilizer is missing. So to be honest. I really would doubted that the promises that they make carry any weigh. This project cost me just over R 3000 including the drive up as they did not return my parts. What a waste.
1 reviews | Active since Jan 2020
Extremely high call out fee. If you are outside of Somerset West, you can expect to pay over R800 just for a call out. Staff were friendly, helpful and professional but the call out fee is not competitive.
1 reviews | Active since Jan 2020
Extremely high call out fee. If you are outside of Somerset West, you can expect to pay over R800 just for a call out. Staff were friendly, helpful and professional but the call out fee is not competitive.
1 reviews | Active since Jan 2020
Meet the rudest of owners at Shanken Locksmiths Somerset West. When I complained about their service, I was chased out of his shop and called a "doos". After leaving his shop, he pulled the security closed with such a force that I thought it was going to be pulled out of the wall. Needless to say, if he ever reads this, his arrogance will force him to continue with his charade and he will obviously try to explain or worse, swear, his way out of this. But please, go find out for yourself if you don't believe me.
1 reviews | Active since Jan 2020
Meet the rudest of owners at Shanken Locksmiths Somerset West. When I complained about their service, I was chased out of his shop and called a "doos". After leaving his shop, he pulled the security closed with such a force that I thought it was going to be pulled out of the wall. Needless to say, if he ever reads this, his arrogance will force him to continue with his charade and he will obviously try to explain or worse, swear, his way out of this. But please, go find out for yourself if you don't believe me.
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