TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Shell - RSA has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Shell - RSA across 24 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Kommetjie Motors Shell Garage this is one station that's damaging the reputation of a well successful company with employees from cashiers to attended showing you that as long they get their salary service doesn't matter to client. Today was the 3rd time to experience the worst experience as bad service , bad attitude and bad franchise. I hope it can be closed since no one is taking values serious
1 reviews | Active since Jan 2020
Kommetjie Motors Shell Garage this is one station that's damaging the reputation of a well successful company with employees from cashiers to attended showing you that as long they get their salary service doesn't matter to client. Today was the 3rd time to experience the worst experience as bad service , bad attitude and bad franchise. I hope it can be closed since no one is taking values serious
1 reviews | Active since Jan 2020
Went to Shell in Newcastle Kzn (Leon Motors) and have never been humiliated like this by Delani Kubheka. My fnb card declined with daily limit exceeded error. I transferred it into my Absa card same thing happened. He said I must make a plan as if I didn't have enough funds in my card. He told me to go draw funds inside the store, which I did and got charged a lot as it is not my bank's ATM. I paid and left. Halfway my trip he calls telling me "I didn't pay for oil" After giving him R1400. He was super rude.
1 reviews | Active since Jan 2020
Went to Shell in Newcastle Kzn (Leon Motors) and have never been humiliated like this by Delani Kubheka. My fnb card declined with daily limit exceeded error. I transferred it into my Absa card same thing happened. He said I must make a plan as if I didn't have enough funds in my card. He told me to go draw funds inside the store, which I did and got charged a lot as it is not my bank's ATM. I paid and left. Halfway my trip he calls telling me "I didn't pay for oil" After giving him R1400. He was super rude.
1 reviews | Active since Jan 2020
Im am a customer at shell 111 stop in villieria nico smit street im buying a lot of blue voucher at the brance on this day 11-03-25 the lady on duty telling me im a *****e because im having a problem with the voucher i bought last night 2 min to 12 having very bad attitude to wards and by telling me to stand out of the shes helping customer and im just there to confuse her and that the matter of me being late for work is non of her consern
1 reviews | Active since Jan 2020
Im am a customer at shell 111 stop in villieria nico smit street im buying a lot of blue voucher at the brance on this day 11-03-25 the lady on duty telling me im a *****e because im having a problem with the voucher i bought last night 2 min to 12 having very bad attitude to wards and by telling me to stand out of the shes helping customer and im just there to confuse her and that the matter of me being late for work is non of her consern
1 reviews | Active since Jan 2020
Shell CNR klarinet and atterbury rd Menlo Park gauteng The ****med me R800 on 2024-15-12 @14:45 I paid R1600 for 35,63 litters
1 reviews | Active since Jan 2020
Shell CNR klarinet and atterbury rd Menlo Park gauteng The ****med me R800 on 2024-15-12 @14:45 I paid R1600 for 35,63 litters
1 reviews | Active since Jan 2020
We just drove off from Shell Filling station in kenleaf. My husband wanted to withdraw money from fnb ATM. There was a lady cleaning there,even though she can see that people are waiting to withdraw she kept on repeating wiping the ATM with no care that they are waiting. Then,when she went to clean the outside glass, after close to 5 to 10 minutes of people waiting for her, when the front lady go in to withdraw, she then tell her that it's not working. How unprofessional of her, she could have told people long time that the ATM is not working instead of letting them wait for her to finish whatever she was doing, only to tell them that its not working. I am so disappointed,since it's my favorite filling station.
1 reviews | Active since Jan 2020
We just drove off from Shell Filling station in kenleaf. My husband wanted to withdraw money from fnb ATM. There was a lady cleaning there,even though she can see that people are waiting to withdraw she kept on repeating wiping the ATM with no care that they are waiting. Then,when she went to clean the outside glass, after close to 5 to 10 minutes of people waiting for her, when the front lady go in to withdraw, she then tell her that it's not working. How unprofessional of her, she could have told people long time that the ATM is not working instead of letting them wait for her to finish whatever she was doing, only to tell them that its not working. I am so disappointed,since it's my favorite filling station.
1 reviews | Active since Jan 2020
I use only one filling station. Shell Harrismith. Injectors failed and all reports show cntaminated fuel. Reports and all proven it the insrance company off the illing station still said it is not their fault. R68k futher and my engine is fixed.
1 reviews | Active since Jan 2020
I use only one filling station. Shell Harrismith. Injectors failed and all reports show cntaminated fuel. Reports and all proven it the insrance company off the illing station still said it is not their fault. R68k futher and my engine is fixed.
1 reviews | Active since Jan 2020
The service experience at Shell Ultra N1 South Polokwane has been extremely disappointing. Despite reaching out initially, there has been no response. It seems that as a large company, they believe their clients do not deserve to be heard. Please improve your service standards. Disappointed.
1 reviews | Active since Jan 2020
The service experience at Shell Ultra N1 South Polokwane has been extremely disappointing. Despite reaching out initially, there has been no response. It seems that as a large company, they believe their clients do not deserve to be heard. Please improve your service standards. Disappointed.
1 reviews | Active since Jan 2020
Shell @Jabulani mall are still selling petrol with old prices. They did not change their prices as required by law because petrol is regulated by department of minerals and energy. This is disgusting
1 reviews | Active since Jan 2020
Shell @Jabulani mall are still selling petrol with old prices. They did not change their prices as required by law because petrol is regulated by department of minerals and energy. This is disgusting
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