Pretty backdrop but complete unprofessionalism

We went for an open day at Shepstone gardens. We were looking at having our wedding at shepstone gardens, it was my dream venue. It was a complete disappointment. The person who showed us around, he was so rude and unprofessional. He attempted to sell us a venue at another location (his location) and acted very paranoid saying he has to be careful of what he says because there are spies all around him. It was all very strange. He then attempted to sell us a date for a "lower price" however would cut out the food vendors and suggest one he knows. He also spoke badly about the food vendors the company associates with. All of this was too much but what irritated me the most was in his response to me emails thereafter he always spelt my name incorrectlyk, not a big deal but does not speak to a quality customer service.