S
Signarama
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Signarama
Signarama has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Signarama across 34 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLK
Lelanie K
1 reviews | Active since Jan 2020
19 Jan 2026, 14:20
Signarama Fourways - 0/10
Absolutely ********** experience with Signarama Fourways. I requested a quote for 2 different size options on Corex. The managing director at the print shop sent me a quote directly from his email. He supp**** me with a quote which looked good – the price difference from what I was currently paying to what he charged me was R30 per board. Current supplier I only take 24-48 at a time, so understandably at 120 boards this price would be discounted. This part is important because at the end of our conversation he blames me after admitting they *****ed up. Once I liaised with my client and he accepted the price, I sent Signarama director HIS OWN QUOTE back and highlighted the option I wanted to proceed with (I circled the option AND PRICE) and asked him to amend the quote accordingly. He sent me the quote back with the SAME price and as soon as we paid the deposit he phoned me and said that one of his staff members made a mistake, they worked on linear meter instead of square meter. He said he will ask around if he can get the material cheaper and I told him that we have made a similar mistake in the past and we honoured the agreement regardless. This was the first time he admitted it was their mistake. He then sent me this on email: “I have contacted various suppliers and unfortunately we have not been able to find the material at a more cost effective rate. Therefore, as much as it’s disappointing to both you and I, I am unable to fulfil this order and will need to refund you the monies paid. Please provide me with the banking details for the refund.” When I informed him my client rejected the refund he said: “I can't help that” TAKE NOTE that the difference between the quoted amount and the actual amount is R10212.00 – an amount he initially expected me to pay out of MY pocket because HIS staff made a mistake. When further discussing the matter he informed me the following: “Understandably the mistake is on our side but with you being in the signage industry the price should have raised red flags since you've been trying to get the job done for 2 years. Why doesn't your do the order?” Shifting the blame to me after admitting they *****ed up. From someone in the signage industry (and general business) we honour quotes and hold our staff accountable when they make errors. In all this communication not ONCE did I receive or note an apology, just a managing director getting ruder and ruder because of their own incompetence Will never ever EVER consider using this company again – upon legal counsel I was informed that it is ******* what he did and poor business practice. No accountability whatsoever. Would not recommend. EVER 0/10
Helpful (0)
|Replies (0)LK
Lelanie K
1 reviews | Active since Jan 2020
19 Jan 2026, 14:20
Signarama Fourways - 0/10
Absolutely ********** experience with Signarama Fourways. I requested a quote for 2 different size options on Corex. The managing director at the print shop sent me a quote directly from his email. He supp**** me with a quote which looked good – the price difference from what I was currently paying to what he charged me was R30 per board. Current supplier I only take 24-48 at a time, so understandably at 120 boards this price would be discounted. This part is important because at the end of our conversation he blames me after admitting they *****ed up. Once I liaised with my client and he accepted the price, I sent Signarama director HIS OWN QUOTE back and highlighted the option I wanted to proceed with (I circled the option AND PRICE) and asked him to amend the quote accordingly. He sent me the quote back with the SAME price and as soon as we paid the deposit he phoned me and said that one of his staff members made a mistake, they worked on linear meter instead of square meter. He said he will ask around if he can get the material cheaper and I told him that we have made a similar mistake in the past and we honoured the agreement regardless. This was the first time he admitted it was their mistake. He then sent me this on email: “I have contacted various suppliers and unfortunately we have not been able to find the material at a more cost effective rate. Therefore, as much as it’s disappointing to both you and I, I am unable to fulfil this order and will need to refund you the monies paid. Please provide me with the banking details for the refund.” When I informed him my client rejected the refund he said: “I can't help that” TAKE NOTE that the difference between the quoted amount and the actual amount is R10212.00 – an amount he initially expected me to pay out of MY pocket because HIS staff made a mistake. When further discussing the matter he informed me the following: “Understandably the mistake is on our side but with you being in the signage industry the price should have raised red flags since you've been trying to get the job done for 2 years. Why doesn't your do the order?” Shifting the blame to me after admitting they *****ed up. From someone in the signage industry (and general business) we honour quotes and hold our staff accountable when they make errors. In all this communication not ONCE did I receive or note an apology, just a managing director getting ruder and ruder because of their own incompetence Will never ever EVER consider using this company again – upon legal counsel I was informed that it is ******* what he did and poor business practice. No accountability whatsoever. Would not recommend. EVER 0/10
0
Replies (0)TP
Theresa P
1 reviews | Active since Jan 2020
9 Dec 2025, 08:56
Bad Service
Signarama Randburg will never do business with them. I have waiting 2 years for the completion of my signs, the one sign fell off the wall within a day and second one was delivered a year later and more than half the size that was quoted, I paid 75% of the invoice, never received my second sign or a refund
Helpful (0)
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Theresa P
1 reviews | Active since Jan 2020
9 Dec 2025, 08:56
Bad Service
Signarama Randburg will never do business with them. I have waiting 2 years for the completion of my signs, the one sign fell off the wall within a day and second one was delivered a year later and more than half the size that was quoted, I paid 75% of the invoice, never received my second sign or a refund
0
Replies (0)AB
Aldo B
1 reviews | Active since Jan 2020
5 Dec 2025, 09:07
Signarama
Working with Signarama middelburg and head office has, for me, been an astoundingly underwhelming experience. In fact, it took an astonishing six months to get virtually no communication or constructive feedback, at which stage I was exasperated by what felt like a consistently apathetic approach to client service, compounded by materials that appeared markedly inferior to what had been promised-all adding to an impression of disorganisation and disregard that makes the whole exercise so much less than satisfactory.
Helpful (0)
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Aldo B
1 reviews | Active since Jan 2020
5 Dec 2025, 09:07
Signarama
Working with Signarama middelburg and head office has, for me, been an astoundingly underwhelming experience. In fact, it took an astonishing six months to get virtually no communication or constructive feedback, at which stage I was exasperated by what felt like a consistently apathetic approach to client service, compounded by materials that appeared markedly inferior to what had been promised-all adding to an impression of disorganisation and disregard that makes the whole exercise so much less than satisfactory.
0
Replies (0)TB
Tersia B
1 reviews | Active since Jan 2020
3 Dec 2025, 21:16
Signarama Middelburg Mpumalanga
Signarama Middelburg. Email were send to Middelburg and Headoffice Dear Signarama Middelburg, We wish to lodge a formal complaint regarding the repeated issues with the framework installation for our signage. Despite two installation attempts, the same structural and quality problems remain unresolved, leaving us extremely dissatisfied with both the workmanship and after-sales support. On 24 September, the team arrived without the frames, leaving us unsure where and how to position the poles. When we asked the workers questions regarding the frames they were also unsure and not able to answer the questions. Once the framework eventually arrived, it was evident that it was not structurally stable enough to withstand windstorms, some of the frames were skew and poorly aligned. Consequently, the materials were sent back. No one from your team was available on-site to assist or address our concerns that day. On 16 October, despite our prior complaint, the same issues recurred. The team once again arrived without basic tools (a measuring tape and spirit level) and consisted of only two workers. We were expected to assist with holding, measuring, and positioning poles — tasks that are not the client’s responsibility. After planting only three poles, the first pole had already shifted in mild wind conditions. If this occurs under normal circumstances, we have no confidence the structure would withstand a strong windstorm. We placed our trust in Signarama’s professional expertise to ensure the structure was done correctly. Given these repeated failures and unresolved concerns, we request a full refund for the steel frame and posts. We made every payment without hesitation, trusting that Signarama, as professionals, would deliver quality work. We remain willing to pay for: · The existing board, and · The horizontal boulevard flags (flags only, excluding the steel frame or posts). Second email send to Middelburg Signarama and headoffice on 18 Nov 2025. We hereby submit a formal complaint regarding the ongoing issues, delays, and poor workmanship experienced during the framework installation process. After multiple failed attempts, lack of communication, and unauthorised changes to our order, we are extremely dissatisfied with the service provided. 1. First Attempt – 24 September (AS STATED IN FIRST E-MAIL) On 24 September, the installation team arrived without the frame, leaving us unsure where or how the poles should be positioned. When the framework finally arrived later that day, it was clear that the structure was not stable enough to withstand windstorms. Everything was sent back, and once again no representative was available on-site to answer our questions or concerns. 2. Second Attempt – 16 October (AS STATED IN FIRST E-MAIL) On 16 October, despite our previous complaints, the same issues occurred. Only two workers were sent, and they arrived without basic tools, such as a measuring tape or spirit level. We were expected to hold, measure, and help position the poles — responsibilities that do not fall on the client. After only three poles were planted, we noticed that the first pole had already shifted in the wind, raising serious concerns about the long-term safety and durability of the structure. After the second unsuccessful attempt, we requested a refund for the steel frame and poles. 3. Third Attempt – 11 November On 11 November, Signarama Middelburg arrived once again to install the frameworks. After planting the first frame, the workers called us over to ask whether they should proceed. We explained that we were not allowed to give instructions, as all decisions had to come from Signarama’s management. The workers then contacted a colleague, who briefly came to the site, looked at the situation, and returned to the office with the following questions for us: 1. Option 1: Will Signarama build new frames from scratch and install them correctly? 2. Option 2: If the frames are mounted against the wall, what will happen to the adverti*****ts we paid for, and how will Signarama compensate us for the loss? 3. Confirmation: Will we be required to pay in any additional money? We made it clear that Option 1 (the original plan) remained our preferred choice. Option 2 was discussed only as a backup if Signarama could not carry out Option 1 correctly. However, we paid for eight advertising boards, and Option 2 would reduce this to four. We clearly stated that if Option 2 were chosen, we would require additional boards to compensate — and that we would not pay any extra costs. The representative told us he would prepare everything in writing, including the revised artwork and layout for our approval. After this discussion, the workers left the site. We received no feedback at all on Thursday 13 November, Friday 14 November, Saturday 15 November , or Monday 17 November regarding the three questions we raised. 4. Unauthorised Work – 17 to 18 November On Monday afternoon, 17 November, we again contacted Signarama for an update. Only then were we informed that they had already started cutting the poles to fit them against the wall — despite the fact that we were still waiting for answers to our questions and had not approved any changes yet. On Tuesday morning, 18 November, we requested the artwork and approval documents that supposedly authorised them to cut the frames. We had not signed off on anything. We then instructed Signarama to stop all work immediately and return all materials. At approximately 16:13 on 18 November, the team delivered the framework. The condition of the materials was completely unacceptable. As shown in the photos attached, the steel is already rusting, the welds are poorly finished, and the overall workmanship demonstrates a clear lack of pride and professionalism. The signs are not even installed yet, and the framework already shows signs of deterioration. If this represents Signarama’s standard, then it raises serious concerns about quality control and customer care. As Signarama Middelburg aptly remarked, “It’s a small job” My question is why can’t Signarama complete a ”small job” after four attempts?” This clearly reflects our frustration and raises serious concerns about their competence, communication, and quality control. The size or cost of a project should not affect the quality of work or service. Whether it is a small job of R10,000 or a large project of R100,000, customers deserve the same level of professionalism, attention to detail, and respect. Poor workmanship and repeated errors are unacceptable, regardless of the job’s scale or value.If our small job like stated by Middelburg Signarama is so small, “Why can’t Signarama complete it after four attempts?” This clearly reflects our frustration and raises serious concerns about their competence, communication, and quality control. We request a formal outcome from Signarama head office and Signarama Middelburg regarding this situation by 20 November 2025 at 12:00. Please see the attached photos, which document attempts by Signarama Middelburg to complete the framework installation. The images clearly show the repeated misalignment, poor workmanship, rusting steel, and overall substandard quality of the materials and installation. Head office as us to give them 2 days on 18 Novemver 2025, its already 3 Desember 2025 ,still no feedback from head office.
Helpful (0)
|Replies (0)TB
Tersia B
1 reviews | Active since Jan 2020
3 Dec 2025, 21:16
Signarama Middelburg Mpumalanga
Signarama Middelburg. Email were send to Middelburg and Headoffice Dear Signarama Middelburg, We wish to lodge a formal complaint regarding the repeated issues with the framework installation for our signage. Despite two installation attempts, the same structural and quality problems remain unresolved, leaving us extremely dissatisfied with both the workmanship and after-sales support. On 24 September, the team arrived without the frames, leaving us unsure where and how to position the poles. When we asked the workers questions regarding the frames they were also unsure and not able to answer the questions. Once the framework eventually arrived, it was evident that it was not structurally stable enough to withstand windstorms, some of the frames were skew and poorly aligned. Consequently, the materials were sent back. No one from your team was available on-site to assist or address our concerns that day. On 16 October, despite our prior complaint, the same issues recurred. The team once again arrived without basic tools (a measuring tape and spirit level) and consisted of only two workers. We were expected to assist with holding, measuring, and positioning poles — tasks that are not the client’s responsibility. After planting only three poles, the first pole had already shifted in mild wind conditions. If this occurs under normal circumstances, we have no confidence the structure would withstand a strong windstorm. We placed our trust in Signarama’s professional expertise to ensure the structure was done correctly. Given these repeated failures and unresolved concerns, we request a full refund for the steel frame and posts. We made every payment without hesitation, trusting that Signarama, as professionals, would deliver quality work. We remain willing to pay for: · The existing board, and · The horizontal boulevard flags (flags only, excluding the steel frame or posts). Second email send to Middelburg Signarama and headoffice on 18 Nov 2025. We hereby submit a formal complaint regarding the ongoing issues, delays, and poor workmanship experienced during the framework installation process. After multiple failed attempts, lack of communication, and unauthorised changes to our order, we are extremely dissatisfied with the service provided. 1. First Attempt – 24 September (AS STATED IN FIRST E-MAIL) On 24 September, the installation team arrived without the frame, leaving us unsure where or how the poles should be positioned. When the framework finally arrived later that day, it was clear that the structure was not stable enough to withstand windstorms. Everything was sent back, and once again no representative was available on-site to answer our questions or concerns. 2. Second Attempt – 16 October (AS STATED IN FIRST E-MAIL) On 16 October, despite our previous complaints, the same issues occurred. Only two workers were sent, and they arrived without basic tools, such as a measuring tape or spirit level. We were expected to hold, measure, and help position the poles — responsibilities that do not fall on the client. After only three poles were planted, we noticed that the first pole had already shifted in the wind, raising serious concerns about the long-term safety and durability of the structure. After the second unsuccessful attempt, we requested a refund for the steel frame and poles. 3. Third Attempt – 11 November On 11 November, Signarama Middelburg arrived once again to install the frameworks. After planting the first frame, the workers called us over to ask whether they should proceed. We explained that we were not allowed to give instructions, as all decisions had to come from Signarama’s management. The workers then contacted a colleague, who briefly came to the site, looked at the situation, and returned to the office with the following questions for us: 1. Option 1: Will Signarama build new frames from scratch and install them correctly? 2. Option 2: If the frames are mounted against the wall, what will happen to the adverti*****ts we paid for, and how will Signarama compensate us for the loss? 3. Confirmation: Will we be required to pay in any additional money? We made it clear that Option 1 (the original plan) remained our preferred choice. Option 2 was discussed only as a backup if Signarama could not carry out Option 1 correctly. However, we paid for eight advertising boards, and Option 2 would reduce this to four. We clearly stated that if Option 2 were chosen, we would require additional boards to compensate — and that we would not pay any extra costs. The representative told us he would prepare everything in writing, including the revised artwork and layout for our approval. After this discussion, the workers left the site. We received no feedback at all on Thursday 13 November, Friday 14 November, Saturday 15 November , or Monday 17 November regarding the three questions we raised. 4. Unauthorised Work – 17 to 18 November On Monday afternoon, 17 November, we again contacted Signarama for an update. Only then were we informed that they had already started cutting the poles to fit them against the wall — despite the fact that we were still waiting for answers to our questions and had not approved any changes yet. On Tuesday morning, 18 November, we requested the artwork and approval documents that supposedly authorised them to cut the frames. We had not signed off on anything. We then instructed Signarama to stop all work immediately and return all materials. At approximately 16:13 on 18 November, the team delivered the framework. The condition of the materials was completely unacceptable. As shown in the photos attached, the steel is already rusting, the welds are poorly finished, and the overall workmanship demonstrates a clear lack of pride and professionalism. The signs are not even installed yet, and the framework already shows signs of deterioration. If this represents Signarama’s standard, then it raises serious concerns about quality control and customer care. As Signarama Middelburg aptly remarked, “It’s a small job” My question is why can’t Signarama complete a ”small job” after four attempts?” This clearly reflects our frustration and raises serious concerns about their competence, communication, and quality control. The size or cost of a project should not affect the quality of work or service. Whether it is a small job of R10,000 or a large project of R100,000, customers deserve the same level of professionalism, attention to detail, and respect. Poor workmanship and repeated errors are unacceptable, regardless of the job’s scale or value.If our small job like stated by Middelburg Signarama is so small, “Why can’t Signarama complete it after four attempts?” This clearly reflects our frustration and raises serious concerns about their competence, communication, and quality control. We request a formal outcome from Signarama head office and Signarama Middelburg regarding this situation by 20 November 2025 at 12:00. Please see the attached photos, which document attempts by Signarama Middelburg to complete the framework installation. The images clearly show the repeated misalignment, poor workmanship, rusting steel, and overall substandard quality of the materials and installation. Head office as us to give them 2 days on 18 Novemver 2025, its already 3 Desember 2025 ,still no feedback from head office.
0
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Francois S
1 reviews | Active since Jan 2020
27 Jun 2025, 06:53
Would not recommend.
Signarama Pretoria East does not even respond to RFQ's .. After follow up calls, follow up emails.. They just ignore you.
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Francois S
1 reviews | Active since Jan 2020
27 Jun 2025, 06:53
Would not recommend.
Signarama Pretoria East does not even respond to RFQ's .. After follow up calls, follow up emails.. They just ignore you.
0
Replies (0)TK
Tshepo K
1 reviews | Active since Jan 2020
30 Apr 2025, 08:55
Signarama Midrand
Signarama Midrand. Absolutely bad service and zero communication. We paid the deposit of R29,000 and sent the artwork weeks ago. They don't respond to emails and don't pick up their phones, no update on the order. I have requested a refund, and they are still not responding. They must shut down.
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Tshepo K
1 reviews | Active since Jan 2020
30 Apr 2025, 08:55
Signarama Midrand
Signarama Midrand. Absolutely bad service and zero communication. We paid the deposit of R29,000 and sent the artwork weeks ago. They don't respond to emails and don't pick up their phones, no update on the order. I have requested a refund, and they are still not responding. They must shut down.
0
Replies (0)PN
Phelo N
1 reviews | Active since Jan 2020
26 Feb 2025, 09:08
Signarama Midrand WORST SERVICE EVER!!!
Signarama Midrand BEWARE!!!!!! The worst service and quality of work I've ever witnessed. The manager John is the rudest along with the owners. They are rude, dishonest and outright disrespectful.
Helpful (0)
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Phelo N
1 reviews | Active since Jan 2020
26 Feb 2025, 09:08
Signarama Midrand WORST SERVICE EVER!!!
Signarama Midrand BEWARE!!!!!! The worst service and quality of work I've ever witnessed. The manager John is the rudest along with the owners. They are rude, dishonest and outright disrespectful.
0
Replies (0)WM
Wynand M
1 reviews | Active since Jan 2020
9 Apr 2024, 16:15
No service at Signarama
After a two-month process to finalize our design, we paid our deposit for marketing material on 29 January. At the beginning of March, only a banner was ready, with lots of excuses and promises. No work was done at the end of March, so I canceled the order. Francois Schoeman promised to pay back the deposit as soon as I send proof of our banking details, which was done on 27 March. Two weeks later, and still no refund. Francois does not reply to our emails or calls.
Helpful (0)
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Wynand M
1 reviews | Active since Jan 2020
9 Apr 2024, 16:15
No service at Signarama
After a two-month process to finalize our design, we paid our deposit for marketing material on 29 January. At the beginning of March, only a banner was ready, with lots of excuses and promises. No work was done at the end of March, so I canceled the order. Francois Schoeman promised to pay back the deposit as soon as I send proof of our banking details, which was done on 27 March. Two weeks later, and still no refund. Francois does not reply to our emails or calls.
0
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