SL
Silver Lakes Auto Clinic(Pty) Ltd
Unclaimed Business
SL
Silver Lakes Auto Clinic(Pty) Ltd
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
4.5|2 Reviews
Jun '25 - May '26
5(50%)
4(50%)
3(0%)
2(0%)
1(0%)
5(50%)
4(50%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Silver Lakes Auto Clinic(Pty) Ltd
Silver Lakes Auto Clinic(Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Silver Lakes Auto Clinic(Pty) Ltd across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceG
E
Elise
1 reviews | Active since Jan 2020
24 Jan 2026, 04:42
Outstanding Service at Silver Lakes Auto Service
I received exceptional service from Silver Lakes Auto Service and can highly recommend them. The team was professional, friendly, and extremely helpful from start to finish. The workmanship on my vehicle was of a very high standard, and everything was explained clearly and honestly. My car was returned on time and in excellent condition. It’s refreshing to deal with a panel beater who truly takes pride in their work and values customer satisfaction. Thank you for the excellent service—I will definitely use you again and recommend you to others.
Helpful (0)
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Elise
1 reviews | Active since Jan 2020
24 Jan 2026, 04:42
Outstanding Service at Silver Lakes Auto Service
I received exceptional service from Silver Lakes Auto Service and can highly recommend them. The team was professional, friendly, and extremely helpful from start to finish. The workmanship on my vehicle was of a very high standard, and everything was explained clearly and honestly. My car was returned on time and in excellent condition. It’s refreshing to deal with a panel beater who truly takes pride in their work and values customer satisfaction. Thank you for the excellent service—I will definitely use you again and recommend you to others.
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Chandré Herbert
1 reviews | Active since Jan 2020
15 Apr 2025, 05:27
Excellent and efficient service
My vehicle's repairs were done quickly and to the highest standard. We were informed via WhatsApp as the car progressed through each step in the process, and the secretary was friendly, responsive, and helpful in person and whenever I submitted queries on WhatsApp.
Helpful (0)
|Replies (0)CH
Chandré Herbert
1 reviews | Active since Jan 2020
15 Apr 2025, 05:27
Excellent and efficient service
My vehicle's repairs were done quickly and to the highest standard. We were informed via WhatsApp as the car progressed through each step in the process, and the secretary was friendly, responsive, and helpful in person and whenever I submitted queries on WhatsApp.
0
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Peter H
1 reviews | Active since Jan 2020
10 Jul 2024, 12:45
Good job done, thank you
Repairs done by Silver Lakes AC, N4 Gateway, whilst I was overseas The staff, Gertjie and Rudi ,were very helpful; they communicated with me re the status of the repairs whilst I was away and the vehicle was all ready for my collection on the promised date. The repair quality looks very good and their 2 year guarantee on their workmanship was a unexpected welcome addition
Helpful (0)
|Replies (0)PH
Peter H
1 reviews | Active since Jan 2020
10 Jul 2024, 12:45
Good job done, thank you
Repairs done by Silver Lakes AC, N4 Gateway, whilst I was overseas The staff, Gertjie and Rudi ,were very helpful; they communicated with me re the status of the repairs whilst I was away and the vehicle was all ready for my collection on the promised date. The repair quality looks very good and their 2 year guarantee on their workmanship was a unexpected welcome addition
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Replies (0)CS
Christiaan S
1 reviews | Active since Jan 2020
4 Mar 2024, 16:20
Vehicle body repairs
Fast and friendly service. They went the extra mile. Much appreciated.
Helpful (0)
|Replies (0)CS
Christiaan S
1 reviews | Active since Jan 2020
4 Mar 2024, 16:20
Vehicle body repairs
Fast and friendly service. They went the extra mile. Much appreciated.
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Anonymous
1 reviews | Active since Jan 2020
31 Aug 2022, 07:27
Silver lakes Auto Clinic (Pty) Ltd & Silverlakes ARC
They had to re-do shoddy work of Silverlakes Accident Repair Centre or known as Silverlakes ARC, Menlyn. Silver lakes Auto Clinic staff were excellent, open communication, friendly and delivered as promised. Workmanship 100% as per my limited knowledge of vehicle repairs. Don't get caught between the names Silver Lakes Auto Clinic (Pty) Ltd, N4 Gateway and Silverlakes ARC Menlyn. Pretoria! Insist via your broker or insurance on Silver lakes Auto Clinic (Pty) Ltd!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
31 Aug 2022, 07:27
Silver lakes Auto Clinic (Pty) Ltd & Silverlakes ARC
They had to re-do shoddy work of Silverlakes Accident Repair Centre or known as Silverlakes ARC, Menlyn. Silver lakes Auto Clinic staff were excellent, open communication, friendly and delivered as promised. Workmanship 100% as per my limited knowledge of vehicle repairs. Don't get caught between the names Silver Lakes Auto Clinic (Pty) Ltd, N4 Gateway and Silverlakes ARC Menlyn. Pretoria! Insist via your broker or insurance on Silver lakes Auto Clinic (Pty) Ltd!
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Replies (0)MO
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Meriam T
1 reviews | Active since Jan 2020
17 Jan 2020, 09:28
Silverlakes auto clinic your service is terrible!
I'm very disappointed in this company. On Wednesday the 15th of Jan 2020 I called Silverlakes auto clinic to book my car in repairs after receiving an email from the insurance assessor that authorisation has been sent to them. My insurer chose them as it's close to were I stay. The call was not pleasant at all, this is my first time going through such a process and it was not made easy by the lady at reception. She rudely said I must give her information without telling me exactly what she needs from me. I told her it's better if she tells me what information she needs to make it easier for both of us. After giving her all necessary information she told me that she did not receive any authorisation, she said I must contact my insurer to make sure that the authorisation was sent to them. This is exactly what I did, I emailed my insurer to confirm if they have sent the authorisation. They again confirmed that they had. On Friday the 17th of January 2020 I again called silverlakes auto clinic, guess what?! The same thing happened. I was now loosing patience with my insurer, I emailed them and explained the matter to them again. Immediately after sending the email I decided to call them. My claim handler decided to call the panelbeaters herself and called me back immediately after handling the matter. So what happened is the lady from reception told my claim handler that she was working alone (lazy) so she couldn't go to the back to check the documents. Mind you I'm using money to call them and all. Unfortunately they lost a deal, it might not mean anything to their turn over but it means a lot to a customer to work with someone who is willing to give customer satisfaction from the time they answer your call. I guess they have plenty of deals that they don't care about fixing a Hyundai.
Helpful (0)
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Meriam T
1 reviews | Active since Jan 2020
17 Jan 2020, 09:28
Silverlakes auto clinic your service is terrible!
I'm very disappointed in this company. On Wednesday the 15th of Jan 2020 I called Silverlakes auto clinic to book my car in repairs after receiving an email from the insurance assessor that authorisation has been sent to them. My insurer chose them as it's close to were I stay. The call was not pleasant at all, this is my first time going through such a process and it was not made easy by the lady at reception. She rudely said I must give her information without telling me exactly what she needs from me. I told her it's better if she tells me what information she needs to make it easier for both of us. After giving her all necessary information she told me that she did not receive any authorisation, she said I must contact my insurer to make sure that the authorisation was sent to them. This is exactly what I did, I emailed my insurer to confirm if they have sent the authorisation. They again confirmed that they had. On Friday the 17th of January 2020 I again called silverlakes auto clinic, guess what?! The same thing happened. I was now loosing patience with my insurer, I emailed them and explained the matter to them again. Immediately after sending the email I decided to call them. My claim handler decided to call the panelbeaters herself and called me back immediately after handling the matter. So what happened is the lady from reception told my claim handler that she was working alone (lazy) so she couldn't go to the back to check the documents. Mind you I'm using money to call them and all. Unfortunately they lost a deal, it might not mean anything to their turn over but it means a lot to a customer to work with someone who is willing to give customer satisfaction from the time they answer your call. I guess they have plenty of deals that they don't care about fixing a Hyundai.
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Replies (0)