Extremely unhappy and disgusting services

Silvex sent technician to check my washing machine. The guy took pics. He was a new guy and clueless. He kept on phoning someone to ask what to do. They told him to dismantle the front were the motherboard was. He put it back leaving *****s on the machine and went. After 3 days I phoned the insurance company and they said they have not receive the report. So I whatsapp Silvex and asked them. Someone oh name Leeann said they need the job number. I told her I did not get a job number from Momentum Insure. I asked her how did the guy come to my place without a job number.

She had a very bad attitude.

And never ever came back to me. I this is mickey mouse company. Bad service ice unreliable and clueless. I'm so unhappy. I don't know why we pay insurance companies for the bad service with there 3rd party.

I'm extremely unhappy as I'm waiting over a week from Momentum who has 2 immature Consultants who today did not send me a report.

They are so rude and arrogant I honestly what happened to SO CALLED SERVICE FROM COMPANIES LIKE THIS

I Email Momentum complainant dept. No response. The guy that came out said there was nothing wrong But he didn't even check if water was coming into the machine. How can photos do the job This is the worse service ever