Oily overcooked food, bad attitude

(I have everything on record of all correspondence) excluding telephone conversations, Have dates times and duration of my calls) Management finally contacted me, still no Thai Style Hot allowed at Simply Asia. Oh and the photos too.

I specifically requested my 301 Thai Green Curry Vegetarian with Tofu (I ordered 2)be made not oily or salty and hot, i dont mind a bit of salt but too much makes me ill.

I ordered the 303 Basil Chilly Stirfry with beef for my Husband, upon arriving home, I discovered my Thai Green Curry was extremely oily and salty and not green? Definitely not hot.

Additionally, my husband received Tofu instead of the Chilli basil with beef that was ordered - this order was Confirmed Twice, on phone and in person.

I phoned to inform the Manageress and she said that she was going to return my call. Didn't happen, as you may have guessed.

We drove all the way back. I requested a refund for the takeaway dishes as this was not what was ordered and was informed that she's unable to refund me.

I had to show her the Consumer Protection Act in order to get my money back for the takeaway.

This lack of accountability, complete ignorance and dismissiveness is unacceptable. I am deeply disappointed by the poor quality of both the food and service.

This is my experience at Simply Asia Platekloof.

Since Busi left the restaurant has been a disaster.

Eventually Management contacted me, Thai Style Banned at a Thai Restaurant? I asked if they are unable to make it but allegedly someone ordered Thai Style a d complained it's too hot. Very Silly.

I don't have words to describe what a big disappointment this restaurant chain has become.