Skinbeat.co.z
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Skinbeat.co.za has the level of customer service one would expect from a luxury brand: always polite and professional, customer-centric, going above and beyond, parcel always arrives perfectly neat and undamaged. There was confusion about my order and they did an excellent job in fixing it, earning themselves a lifelong raving fan. Fast service. Great communication. Very rarely any issues and if there are any, their customer help is amazing. Fantastic range of products. While some other Kbeauty businesses here in South Africa take complaints personally and guilttrip you, Skinbeat is professional, collected and reliable.
1 reviews | Active since Jan 2020
Skinbeat.co.za has the level of customer service one would expect from a luxury brand: always polite and professional, customer-centric, going above and beyond, parcel always arrives perfectly neat and undamaged. There was confusion about my order and they did an excellent job in fixing it, earning themselves a lifelong raving fan. Fast service. Great communication. Very rarely any issues and if there are any, their customer help is amazing. Fantastic range of products. While some other Kbeauty businesses here in South Africa take complaints personally and guilttrip you, Skinbeat is professional, collected and reliable.
1 reviews | Active since Jan 2020
I normally purchase Korean skincare from skinbeat co.za.. I normally spend over R3000 a month with them..been purchasing over a year from them.today the 20th of December 2024 I did a order for only R370 around 7 am..I sent through a email asking to cancel around 9am.. I received a response email basically explaining that I cannot cancel,that I would have to receive the parcel,pay delivery fees again and be charged a 4% handling fee!! Extremely disappointed No value on customers I urge anyone looking to buy from skinbeat.co.za dealing with Veronika NOT TO SUPPORT THIS BUSINESS!! NO VALUE ON CUSTOMERS WHATSOEVER!!!
1 reviews | Active since Jan 2020
I normally purchase Korean skincare from skinbeat co.za.. I normally spend over R3000 a month with them..been purchasing over a year from them.today the 20th of December 2024 I did a order for only R370 around 7 am..I sent through a email asking to cancel around 9am.. I received a response email basically explaining that I cannot cancel,that I would have to receive the parcel,pay delivery fees again and be charged a 4% handling fee!! Extremely disappointed No value on customers I urge anyone looking to buy from skinbeat.co.za dealing with Veronika NOT TO SUPPORT THIS BUSINESS!! NO VALUE ON CUSTOMERS WHATSOEVER!!!
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