Skynet Internet SA
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolute horrible customer service. Your call consultants are rude and uninformed, plus you guys are terrible at delivery, which is literally your whole job.
1 reviews | Active since Jan 2020
Absolute horrible customer service. Your call consultants are rude and uninformed, plus you guys are terrible at delivery, which is literally your whole job.
1 reviews | Active since Jan 2020
Out for delivery for 2 days no one knows what they are doing all they do is run a call centre that reads the office our script 8:00am to 5:00pm no one can further investigate the issue I get transferred from Bobshop to skynet
1 reviews | Active since Jan 2020
Out for delivery for 2 days no one knows what they are doing all they do is run a call centre that reads the office our script 8:00am to 5:00pm no one can further investigate the issue I get transferred from Bobshop to skynet
1 reviews | Active since Jan 2020
Skynet does not deserve a star. Their telephone number 087 106 9966 does not work. Their WhatsApp 087 106 9954 you wouldn't get any reply on your queries. Please do not even attempt on communicating on their live chat. That is even worse. The parcel I was supposed to receive was received by a "Stephen" who I do not even know. To resolve this issue is an impossible task because SKYNET believes that " no customer communication is the best communication". Should the worst customer service be your "idea of fun" then only I would suggest you use Skynet.
1 reviews | Active since Jan 2020
Skynet does not deserve a star. Their telephone number 087 106 9966 does not work. Their WhatsApp 087 106 9954 you wouldn't get any reply on your queries. Please do not even attempt on communicating on their live chat. That is even worse. The parcel I was supposed to receive was received by a "Stephen" who I do not even know. To resolve this issue is an impossible task because SKYNET believes that " no customer communication is the best communication". Should the worst customer service be your "idea of fun" then only I would suggest you use Skynet.
1 reviews | Active since Jan 2020
Very unprofessional and uncaring, customer service does not exist very unresponsive for instance I will pay month end and they will disconnect me without asking for a proof of payment from me or inform I have to let them or send them a proof of payment when I have paid. Their wifi is so slow and have disconnected me since 16 Tuesday May 2023 without any reason because I have paid for May month I have emailing and whatsaap them to no response, very unsatisfied and unhappy because I am not being rendered the services I paid and no one is attending to me.
1 reviews | Active since Jan 2020
Very unprofessional and uncaring, customer service does not exist very unresponsive for instance I will pay month end and they will disconnect me without asking for a proof of payment from me or inform I have to let them or send them a proof of payment when I have paid. Their wifi is so slow and have disconnected me since 16 Tuesday May 2023 without any reason because I have paid for May month I have emailing and whatsaap them to no response, very unsatisfied and unhappy because I am not being rendered the services I paid and no one is attending to me.
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