Skytech Satellite Technologies

Skytech Satellite Technologies dishonest and a price rip-off!

If you are wanting someone to install or work on your DSTV satellite installation, DO NOT HIRE SKYTECH SATELLITE TECHNOLOGIES! I Googled “Satellite TV installations” to search for a company or individual to install cabling and a connection to the dish and DSTV decoder. “Snupit” popped up and so I put the message out through them for my area. Arnold from SKYTECH SATELLITE TECHNOLOGIES was the first responder and he told me that his technician would contact me. The technician – Calvin, did contact me and foolishly, I did not ask for a quote before taking on SKYTECH SATELLITE TECHNOLOGIES, as they present themselves as “Professionals” on SNUPIT and on their website, so I assumed they would have charges in line with other professional installers. It turned out, they are total rip-off artists with their pricing. After the installation, Calvin the technician sent to do my installation, said he would have to be paid. I asked him to send me an invoice and I would pay by EFT. Calvin sent me an invoice for R3627.50 on Whatsapp. I have never had a DSTV installation done before and so I thought that as the company is listed on Snupit as “professional”, that was the going rate. Calvin pressed me into paying immediately, as he said he had to show his boss (Arnold) that the job had been paid for, before he left the premises. Foolishly, I paid the invoice immediately. It was only after Calvin had left that I looked at the details on the invoice and saw the outrageous charges. I was charged for 30 metres of coaxial aerial cabling, where only 8 metres was actually used (I personally measured it). When querying it, I was told by Calvin that they always allow some slack in the cabling “for future adjustments”. I pointed out to Calvin and Arnold that allowing for 22 metres of slack is highly excessive. The charge for the cable was R28 per metre, which is also excessive! TV installers buy a 30 metre cable drum at around R6.00 per metre, so 30 metres will cost them R180.00. This is a 467% profit that SKYTECH charged, without even using most of the cable! Likewise for the LNB. Their charge for a smart LNB is R1250.00, where an LNB from any of the major chain stores averages a R450.00 cost. A mark-up of R800 on a R450 product for SKYTECH SATELLITE TECHNOLOGIES! A charge of R150 was levied for “Sundries”, where the sundries used didn’t even come to R12.00. The so-called “sundries”,were 15 x cable staples; 2 x cable connectors - 1 at the LNB and 1 at the decoder; and 2 or 3 cable ties were used. I counted all these myself. After I saw the excessive charges, and to get a comparative quote, I contacted one of the other DSTV installers who had contacted me from the SNUPIT lead. His quotation for the exact same job was R1850.00 – half of the SKYTECH charge. When asking Arnold for a refund of these excessive charges, he defended his man Calvin, saying that Calvin was “adamant” that what was charged for is what was installed. This proved to me that Calvin is a totally dishonest person and Arnold, his boss was approving his dishonesty. When I sent to Arnold, a photograph and video of the actual cabling that had been installed, even including a tape measure to prove the length of cable installed, Arnold terminated all communication with me. DO NOT HIRE SKYTECH SATELLITE TECHNOLOGIES – unless you want to be **********! In my experience, this is a company that is dishonest and lacks integrity.