MARIUS A

Active since Aug 2012

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Reviews

12 reviews

4 months ago

Slim Shady(UKWIM)

Contacted these guys last night to splice a fibre cable. Was contacted this morning at 0700 sharp and enquired as to the price. Was given the s**** about how the technician needs to come and see exactly what is wrong in order to give price. I said exactly what is wrong and requested price again. Was told callout is R350, Asked again what is the price for such a simple repair. Was told 650 for splice. I still said its a bit much considering that it only requires terminating the fibre optic and fitting new connector/terminal. Was explained that that requires splicing. i submitted. The guys came several hours after they said they would. Apologised for being late. They spliced a preprepared terminal cable to my cable. tried to upsell me to a little box that would "prevent future breakage" Didn't want to say how much, just, 'We'll see". I insisted until they said R200, i said no thanks. Took about 6 minutes. Then the technician shows me the price . R450 for callout and 650 for splicing. I got real mad. tried calling the person who gave me price for about 15 minutes and he goes, no, the callout increased. I suppose i did not insist on the total price explicitly(repeatedly) and assumed, but their insistence on being avoidant distracted me. As i am sure it is intended. I could have gotten 2 months fibre and a better network if i knew i was gonna get ********** like this. I told him i will warn anyone doing business with them ever to watch their back, these guys act Dom untill time comes to pay. Never getting my business again.

0 replies

Builders Warehouse

4 months ago

Disgusting experience. Hate this shop now

I ordered a plasma unit online for delivery. about a week or more after the promised delivery date i enquired and after another few days was told that the supplier was out of stock and advise i could rather have a credit or refund where i must go and collect my cash instore. Don't know why i agreed, but i went to the Edenvale branch on the following Saturday and requested my refund, only to be told that it cannot be done as it was a "direct order" It has to be refunded by the online department.

8 replies

Telkom

27 months ago

Corporate heist

So i cancelled my month to month contract in FEB 24. Because of telkom's practices. The account they were debiting was not funded because i am unemployed. Even though i settled them in full , they proceeded to debit the account end of March and April when i told them that payment will be made on the 25th, almost a week before the debit order date. They then told me that i also owe a rejection fee of R202.70 besides the R150 my bank charges me for failed debit, which they insist on running and i can't block. This is a ******** scheme between bank and corporate ***** to rob the poor guy in the street. How many people are they doing this to? It is almost impossible to get a hold of them. This syndicate needs to be brought to book. To this date there has been no comms from them about this. Only send bills with incorrect details despite multiple corrections. What a ****up.

0 replies

Telkom

30 months ago

Disgusting "service"!!!

Disgusting customer service. So my debit order bounced on 31 January and i was not aware. I suffer from a relaxed attitude and don't worry about things if i don't know about it. I received the first notice yesterday, Tuesday, 13 February at 15:55; a SMS advising that my account is in arrears by R803.14 and that i must arrange immediate payment to avoid suspension. At 16:24, having stopped the car, i call 10210 and make arrangements, telling the nice lady that i will EFT as soon as i sit down at home, which she acknowledges. Payment was completed at 19:45. Today; at 14:59 i receive email from nudebt collections talking ******* about numerous written and telephonic requests for payment from their client. I have not received a single email or letter in the 14 days since my debit order failed and i would love to see their proof. Called call center(10210) at 18:17 today and was told that my account was apparently handed over on the 07th February. This relationship is on the rocks after over 15 years. What kind of people are running this trainwreck?

0 replies

Mr Price Sport

38 months ago

MR PRICE MONEY YOU SUCKKK!!!

These guys got hacked and sent me an SMS to say that i changed my contact number. If i do not recognise the transaction, respond to this email address or call 0860 number. I did within 2 hours of the SMS. Received email from accounts later that i need to provide ID or account number to proceed. I responded with the full details of incident and informed that i have not for 18 years and do not intend to change my number any time in the future and that i have paid up the account and thought it was closed. I was informed that i have to pay R78 to close account. I said NO! i actually overpaid by R29 when i closed it. After a rigmarole a nice call center lady advised that although i will not get my R29 back, i ca now consider the matter and account closed. That was 8 day ago. Today i received an account statement that say my balance is R78 and my credit available is .... I do not wish to have any communications with you MR Price!!! Leave me alone!

1 reply

Parmalat

41 months ago

Stinky Parmalat Everfresh milk

Complained early in November last year about Everfresh "Longlife" milk that was off and i actually inadvertently consumed some with my breakfast cereal before i became aware. Was assured feedback and even whatsapped pictures on November 16, they collected the sample. Absolutely zilch feedback despite numerous whatsapps to their dedicated number. last message, past Thursday, blueticked. Not the first time i bought Rancid milk from them though, though feedback was better then. Acknowledged fault and kept sending vouchers through the mail, that i never received. could've emailed them. Or smsed a code. Terrible "customer" service on top of repetitive subpar product. No more Parmalat for me, it stinks!

1 reply

Discovery Health

54 months ago

Discovery Customer"service" YOO suck

Just another opportunity for Discovery Customer "service" to suck. I try to log in to my profile to upload script and get a "Access denied, Your profile is not permitted to view this content" ***, I am the main member and i have used this profile since... Then i call call centre and the nice fellow tells me " this is a website query, let me put you to the website department" I get:"You have reached us outside our hours of service, please feel free to contact us during... I guess you know what i feel like?

2 replies

Woodford Car Hire

64 months ago

Much improved

As a customer that had issues with them in the past, i am glad to say that they came a long way. i had to rent a vehicle from OR TAMBO to Durban after coming out of quarantine last year and i had no cellphone access due to my service provider cancelling my sim whilst abroad. All done on web and car was right outside the office door which was a help as i had a ton of baggage. Dropping the car of at Springfield was easy too. Pricing was competitive, but i went with Thrifty on my subsequent trip to Cape Town. I would consider using them again.

1 reply

Discovery Insure

74 months ago

discovery Insure: ****py ethic

So i contact discovery via broker to request assistance with a blocked sewer line under the impression that much lauded 24hr emergency assistance will dispatch a plumber and make short work of a ****py issue. A while later broker advises that discovery is on the matter. I am currently stuck outside country so i get a whatsap from my daughter yesterday; a week later, asking if insurance came back to me. I contact broker and they advise that discovery let them know today that the fault falls under an exclusion on my policy. A simple unblocking of drainpipe i last paid plumber R300 for. Why do they advertise 24hr emergency assistance? Or, tell me what the problem is so i can get my kids out of leaking sewer pipes by requesting another plumber who can unblock sewers to do the job. Disgusting work ethic, human principles and just giving a damn. I cannot fully express my disgust and i also only gave 1 star because minus cannot be displayed. Life,medical aid, cars, house. Over R10K every month in total for this lack of service.

2 replies

Nedbank

79 months ago

Apathetic Nedbank Queensburgh

After numerous phone calls with no one picking up, i got through to call center(branch support), where the very nice and helpful gentleman advised me after trying to patch me through again, that he will email team leader at branch and ask them to call me back or email me to assist with my query. He also offered said email address for me to also attempt contact. Not a peep from them and i phoned again well before closing time with same results. Branch support are the only ones responding. I have been to that branch enough times to know that a funeral could easily take place there, that is how quiet it is most of the time. Tuesday afternoon... I believe this account has outlived it's usefulness

0 replies

Review Distribution

5 Star

1 (8.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

11 (91.7%)

MARIUS A

Reviews

Slim Shady(UKWIM)

Disgusting experience. Hate this shop now

Corporate heist

Disgusting "service"!!!

MR PRICE MONEY YOU SUCKKK!!!

Stinky Parmalat Everfresh milk

Discovery Customer"service" YOO suck

Much improved

discovery Insure: ****py ethic

Apathetic Nedbank Queensburgh

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