Bad Experience

I love my smooch and take advantage of any opportunity to fill a tub. My mom and I were at Heathway Centre on Friday afternoon. We decided to pop into the Smooch store and we were pretty shocked. First there were only 2 of the 4 machines working, the other 2 were refreshing or whatever. 1 of the working machines only had 1 flavour option. This is crazy to me as the centre was completely quiet but ok we put it down to bad timing on our part. We then proceeded to the toppings which were either empty, surrounded by bees or stale! The toppings are usually so beautifully presented at any other store. We managed to find a topping or 2, proceeded to pay and sat at the table outside the store which was so terribly dirty it looked like it hadn't been wiped down for days. Pretty disappointing.