Smooch
1.5|10 reviews
A
Anonymous
1 reviews | Active since Member
06 Feb 2017, 08:58
Expired products
<p>I purchased three flavors (biscotti, English toffee and bar one) Saturday, 4th of February 2017, at the Canal Walk branch, which 2 of them tasted off (Biscotti- Definitely off as it tasted like sour milk and bar one- tasted a little off) for R60- R70. The English toffee tasted fine, so I ate around the other flavors, however threw everything away after a few bites. Three hours later I was so sick (vomiting and diarrhea, which meant I had food poisoning). I am sure I am not the only one whom got sick. Their products are quite expensive therefore one would not expect such bad quality.</p>
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Anonymous's updateReviewer Update
07 Feb 2017, 13:54Good day Deanna
I have managed to track down the owner for the store and he sincerely regret the shocking standard of the product you bought in his store, he ask me to convey his sincere apology and ask you to give him another chance to spoil you and your family the way our customers deserve to be treated at his store with you flavour of choice on the cycle. His name is Shabir you can send him a mail on ********** and arrange when you can visit the store.
Again we sincerely apologise for this, hope the experience didn’t change how you feel about frozen yoghurt.
Regards
Vuyo Mlaza
Operations Support Specialist
Smooch, Cafe Fino & Illy Go
A
Anonymous's update07 Feb 2017, 13:54
Reviewer Update
Good day Deanna
I have managed to track down the owner for the store and he sincerely regret the shocking standard of the product you bought in his store, he ask me to convey his sincere apology and ask you to give him another chance to spoil you and your family the way our customers deserve to be treated at his store with you flavour of choice on the cycle. His name is Shabir you can send him a mail on ********** and arrange when you can visit the store.
Again we sincerely apologise for this, hope the experience didn’t change how you feel about frozen yoghurt.
Regards
Vuyo Mlaza
Operations Support Specialist
Smooch, Cafe Fino & Illy Go