SMT Training Centre / College
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
100
Recommended: Very Likely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
SMT College provides top-notch training with a strong focus on practical skills. The instructors are highly experienced and make learning enjoyable. I felt fully prepared to enter the industry after completing my course. Highly recommended for anyone looking to gain real-world experience
1 reviews | Active since Jan 2020
SMT College provides top-notch training with a strong focus on practical skills. The instructors are highly experienced and make learning enjoyable. I felt fully prepared to enter the industry after completing my course. Highly recommended for anyone looking to gain real-world experience
1 reviews | Active since Jan 2020
I had completed the Aesthetic courses with Smt Training. I was so nervous at first but the Lecturer put me at ease. I would recommend this college to anyone that wants to learn any courses in Hair and beauty they one of the best.
1 reviews | Active since Jan 2020
I had completed the Aesthetic courses with Smt Training. I was so nervous at first but the Lecturer put me at ease. I would recommend this college to anyone that wants to learn any courses in Hair and beauty they one of the best.
1 reviews | Active since Jan 2020
Google Smt Training Centre My daughter has attended Smt to do a nail and beauty course. Friendly and caring lecturer. Learning was fun and she now has her own spa. Boss Baby
1 reviews | Active since Jan 2020
Google Smt Training Centre My daughter has attended Smt to do a nail and beauty course. Friendly and caring lecturer. Learning was fun and she now has her own spa. Boss Baby
1 reviews | Active since Jan 2020
I have to say SMT is the WORST MOST UNPROFESSIONAL place I have ever had the misfortune of dealing with.I recently signed up for a 3 month course in beauty skills.Over the phone when everything was explained to me by Venita who is the owner, she told me that I do not need to bring anything in except writing material.After a few days, when some other people came in (who were doing a different course) and brought in their own paper towels,I was then asked by Venita where my paper towels were. I told her that she did not tell me to bring anything other than writing material to which she rep**** that she DID tell me to bring my own paper towels, which was a complete lie. Also, initially when I came in she tried to convince me to change my course, which I initially agreed to at first because the pricing which she gave me (R2500+R2500+R1200) was only a difference of R200 compared to the course which I was originally supposed to do.The very next day, she gave me a higher price and then told me that I must go according to the prices on the website, which would now actually mean that I must pay R5000+R5000+R5000.How does that work?You quote a person one price and then the following day you tell them to refer to your website.I felt that she was incredibly devious and was trying to manipulate me into spending more money than I was initially going to spend.Thereafter I changed my course back to the original one. The owner is incredibly shifty, flighty and has absolutely no sense of direction. The first 2 days of doing the course were okay because the lady teaching me knew exactly what she was doing and maintained absolute professionalism at all times. But once she had to go off for medical reasons, everything went downhill from there. There were lots of times when I was left sitting with nothing to do and the owner had gone off and disappeared for hours on end,leaving me without any direction as to what I was supposed to be doing.The ladies who work there are by no means proper instructors or teachers in any way, shape or form and are mainly there to massage clients so they can get paid, so any time that she told them to teach me anything they didn't show any interest and seemed more like they just wanted to get the task over with. She also does not have a proper class/ teaching area so basically you and other people will all be crammed into one extremely small room where you are given lessons of some sort but in between there are also clients walking in for massages as well and it is sometimes awkward to walk past as the passage between rooms is extremely narrow making it difficult for two people to pass by each other. There was one time when a client came in and I went into a room in order for him to pass me, it so happened that he was coming into the same room where one of the workers was waiting to give him a massage.The worker starts screaming "SORRY!SORRY!SORRY!" at me not even giving me a chance to say I was just trying to allow him to pass me as the passage was too narrow for us to both walk at the same time. I found that to be extremely RUDE AND UNPROFESSIONAL. I also found the owner to be extremely inquisitive about my husband and my personal life, wanting to know where he works, what he does for a living, so much so that she had the AUDACITY to ask me what my husband's boss thought about him coming to pick me up and take me home during his working hours, this woman really has some NERVE!I could easily go on and on about her never ending LACK of PROFESSIONALISM and UNCOUTH.Also I was dismayed to hear that when she was teaching me how to perform a certain task and I did not get it right, she went to the other ladies who were also in training and made a comment about how they should have "seen" what I did and then when they asked her what I did, she "rolled" her eyes at them. Lastly, I was supposed to have finished the course on Thursday but she told me that I will have to come in on Monday in order to finish instead. Due to the fact that my husband was going to be out of Durban and I was not going to be able to come in on the Monday, I phoned to ask her if she can change it to Thursday, she said no and that I must leave it as Monday.I then called her back and told her to leave out whatever I still needed to do on the course, she said I must call her and let her know when I can go in and then go to her town branch, which is a run down dilapidated building that makes you feel totally unsafe.I was not happy with this as when I did go in to the town branch on the one occasion, I was given two students to train me, who didn't fully understand what they were doing themselves, while the so called trainer/teacher sat with her legs up on the chair,getting a massage.I then sent a message to the owner telling her that I will come in on Monday to her branch in Umhlanga as I was initially supposed to.I also sent her an email to let her know as well.She did not reply to either.The end result being I got there, she was not there, I tried calling her, she cut the first call while the phone was ringing, the second time I tried, it rang and went to voice-mail.It is now the afternoon, I have returned home and still not gotten a call/message/explanation.DO NOT WASTE YOUR TIME OR MONEY ON SMT COLLEGE.The owner is UNPROFESSIONAL, RUDE and if you ask me, only does what she is doing for the money.She has no interest in taking the time to teach people and has ABSOLUTELY NO PASSION for what she claims to be a "college."She has no business running any kind of "college " as she clearly has no sense of direction and does not know what she is doing.The one thing she is good at is telling you that the "money must be paid upfront ."So there goes R6000 FLUSHED DOWN THE TOILET.My advice to anyone would be to rather pay more money and get proper service delivery. This woman honestly behaved as though she was doing me some kind of favour and not like I PAID HER R6000 IN FULL FOR PROPER TUITION!!!SHE IS ABSOLUTELY PATHETIC!
1 reviews | Active since Jan 2020
I have to say SMT is the WORST MOST UNPROFESSIONAL place I have ever had the misfortune of dealing with.I recently signed up for a 3 month course in beauty skills.Over the phone when everything was explained to me by Venita who is the owner, she told me that I do not need to bring anything in except writing material.After a few days, when some other people came in (who were doing a different course) and brought in their own paper towels,I was then asked by Venita where my paper towels were. I told her that she did not tell me to bring anything other than writing material to which she rep**** that she DID tell me to bring my own paper towels, which was a complete lie. Also, initially when I came in she tried to convince me to change my course, which I initially agreed to at first because the pricing which she gave me (R2500+R2500+R1200) was only a difference of R200 compared to the course which I was originally supposed to do.The very next day, she gave me a higher price and then told me that I must go according to the prices on the website, which would now actually mean that I must pay R5000+R5000+R5000.How does that work?You quote a person one price and then the following day you tell them to refer to your website.I felt that she was incredibly devious and was trying to manipulate me into spending more money than I was initially going to spend.Thereafter I changed my course back to the original one. The owner is incredibly shifty, flighty and has absolutely no sense of direction. The first 2 days of doing the course were okay because the lady teaching me knew exactly what she was doing and maintained absolute professionalism at all times. But once she had to go off for medical reasons, everything went downhill from there. There were lots of times when I was left sitting with nothing to do and the owner had gone off and disappeared for hours on end,leaving me without any direction as to what I was supposed to be doing.The ladies who work there are by no means proper instructors or teachers in any way, shape or form and are mainly there to massage clients so they can get paid, so any time that she told them to teach me anything they didn't show any interest and seemed more like they just wanted to get the task over with. She also does not have a proper class/ teaching area so basically you and other people will all be crammed into one extremely small room where you are given lessons of some sort but in between there are also clients walking in for massages as well and it is sometimes awkward to walk past as the passage between rooms is extremely narrow making it difficult for two people to pass by each other. There was one time when a client came in and I went into a room in order for him to pass me, it so happened that he was coming into the same room where one of the workers was waiting to give him a massage.The worker starts screaming "SORRY!SORRY!SORRY!" at me not even giving me a chance to say I was just trying to allow him to pass me as the passage was too narrow for us to both walk at the same time. I found that to be extremely RUDE AND UNPROFESSIONAL. I also found the owner to be extremely inquisitive about my husband and my personal life, wanting to know where he works, what he does for a living, so much so that she had the AUDACITY to ask me what my husband's boss thought about him coming to pick me up and take me home during his working hours, this woman really has some NERVE!I could easily go on and on about her never ending LACK of PROFESSIONALISM and UNCOUTH.Also I was dismayed to hear that when she was teaching me how to perform a certain task and I did not get it right, she went to the other ladies who were also in training and made a comment about how they should have "seen" what I did and then when they asked her what I did, she "rolled" her eyes at them. Lastly, I was supposed to have finished the course on Thursday but she told me that I will have to come in on Monday in order to finish instead. Due to the fact that my husband was going to be out of Durban and I was not going to be able to come in on the Monday, I phoned to ask her if she can change it to Thursday, she said no and that I must leave it as Monday.I then called her back and told her to leave out whatever I still needed to do on the course, she said I must call her and let her know when I can go in and then go to her town branch, which is a run down dilapidated building that makes you feel totally unsafe.I was not happy with this as when I did go in to the town branch on the one occasion, I was given two students to train me, who didn't fully understand what they were doing themselves, while the so called trainer/teacher sat with her legs up on the chair,getting a massage.I then sent a message to the owner telling her that I will come in on Monday to her branch in Umhlanga as I was initially supposed to.I also sent her an email to let her know as well.She did not reply to either.The end result being I got there, she was not there, I tried calling her, she cut the first call while the phone was ringing, the second time I tried, it rang and went to voice-mail.It is now the afternoon, I have returned home and still not gotten a call/message/explanation.DO NOT WASTE YOUR TIME OR MONEY ON SMT COLLEGE.The owner is UNPROFESSIONAL, RUDE and if you ask me, only does what she is doing for the money.She has no interest in taking the time to teach people and has ABSOLUTELY NO PASSION for what she claims to be a "college."She has no business running any kind of "college " as she clearly has no sense of direction and does not know what she is doing.The one thing she is good at is telling you that the "money must be paid upfront ."So there goes R6000 FLUSHED DOWN THE TOILET.My advice to anyone would be to rather pay more money and get proper service delivery. This woman honestly behaved as though she was doing me some kind of favour and not like I PAID HER R6000 IN FULL FOR PROPER TUITION!!!SHE IS ABSOLUTELY PATHETIC!
1 reviews | Active since Jan 2020
SMT Training Centre / College is non existent when it comes to service. On 23 June I registered and paid for a Microneedling course. Upon registration I was told that they'll come back to me as soon as payment has been received. Today us 1 July, surely payment had to be received already. I called them asking about my training and kit. Firstly, I was told they've been trying to get hold of me but were unable to find me (please note they have my NAME, SURNAME & EMAIL - I wasn't contacted at all). Secondly, I was told I registered for 2 people to do a training (I paid for a training with a microneedling kit) - they told me it's not possible. I told them well that's what I registered for on the college website, the woman had a look and told me oh okay, I need to WhatsApp her and she'll come back to me. I send her a Whatsapp. I was told to arrange my own courier to collect my kit (no information on this was stated on the website) I arranged courier and queried on why I should arrange my own courier - RESPONSE: We supply the product, you need to pay your own courier - I'll tell them to update the T&C's. Courier came to Pick up the product at instructed by the woman at 13:30 at the given address in Umhlanga. Courier arrived, she told the courier to come tomorrow. No information on this was given to me. I had to find out via the courier. I messaged her again. She just told me they have no stock and awaiting it - so how can you tell me to arrange courier to pick up the product at a specified date & time when you don't have stock. I send her a polite message about the bad service, and that she didn't inform me on anything and I've been waiting a week already and that I hope the service improves. With Kind regards at the end. Her response was that she's not a miracle worker & won't work with my rudeness and that I need to send my banking details so she can refund my money. Her miracles can't come from someone who she has no contact details with (uhmmm it's all on email and you supposed website and you've had time for a week now to arrange all of this) Nevertheless : DON'T BUT DON'T register for their courses. NO SERVICE NO IDEA OF WHAT IS GOING ON NO RESPECT FOR CUSTOMERS NO IDEA OF DOING BUSINESS VERY VERY VERY UNPROFFESIONAL
1 reviews | Active since Jan 2020
SMT Training Centre / College is non existent when it comes to service. On 23 June I registered and paid for a Microneedling course. Upon registration I was told that they'll come back to me as soon as payment has been received. Today us 1 July, surely payment had to be received already. I called them asking about my training and kit. Firstly, I was told they've been trying to get hold of me but were unable to find me (please note they have my NAME, SURNAME & EMAIL - I wasn't contacted at all). Secondly, I was told I registered for 2 people to do a training (I paid for a training with a microneedling kit) - they told me it's not possible. I told them well that's what I registered for on the college website, the woman had a look and told me oh okay, I need to WhatsApp her and she'll come back to me. I send her a Whatsapp. I was told to arrange my own courier to collect my kit (no information on this was stated on the website) I arranged courier and queried on why I should arrange my own courier - RESPONSE: We supply the product, you need to pay your own courier - I'll tell them to update the T&C's. Courier came to Pick up the product at instructed by the woman at 13:30 at the given address in Umhlanga. Courier arrived, she told the courier to come tomorrow. No information on this was given to me. I had to find out via the courier. I messaged her again. She just told me they have no stock and awaiting it - so how can you tell me to arrange courier to pick up the product at a specified date & time when you don't have stock. I send her a polite message about the bad service, and that she didn't inform me on anything and I've been waiting a week already and that I hope the service improves. With Kind regards at the end. Her response was that she's not a miracle worker & won't work with my rudeness and that I need to send my banking details so she can refund my money. Her miracles can't come from someone who she has no contact details with (uhmmm it's all on email and you supposed website and you've had time for a week now to arrange all of this) Nevertheless : DON'T BUT DON'T register for their courses. NO SERVICE NO IDEA OF WHAT IS GOING ON NO RESPECT FOR CUSTOMERS NO IDEA OF DOING BUSINESS VERY VERY VERY UNPROFFESIONAL
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