S&
Soetlief & Jasmyn suikerkuns studio
Claimed Business
S&
Soetlief & Jasmyn suikerkuns studio
Claimed Business
13 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#13Ranked In Entertainment & Gaming
4213h 12mReply Time
-34 NPSUnlikely
Replied to 25% of negative reviews
Reply time on negative reviews: 4213 hours 12 min
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
Avg Reply
4213h 12m
NPS Score
-34
Recommended: Unlikely
Replied to 25% of negative reviews
Reply time on negative reviews: 4213 hours 12 min
Review Distribution
2.5|13 Reviews
May '25 - Apr '26
5(41.7%)
4(0%)
3(0%)
2(0%)
1(58.3%)
5(41.7%)
4(0%)
3(0%)
2(0%)
1(58.3%)
Frequently Asked Questions About Soetlief & Jasmyn suikerkuns studio
Soetlief & Jasmyn suikerkuns studio has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 4213 hours 12 min. Hellopeter has tracked Soetlief & Jasmyn suikerkuns studio across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHK
Haseena K
1 reviews | Active since Jan 2020
10 Mar 2026, 08:06
Class Content Changed Without Notice & Certificate Not Provided
This business now goes as Create-a-lot. I attended a royal icing class which was advertised as a Christmas cookie decorating class. Unfortunately, the content of the class was changed without any prior notice. The class description indicated that we would be taught three royal icing consistencies. However, only two were demonstrated during the session. In addition, there was very little structured teaching, and when students asked questions they were often dismissed in a sarcastic manner, which made the learning environment uncomfortable. Another concern is that certificates of completion were promised to attendees, but none were provided — neither printed nor digital. I have noticed that certificates appear to have been issued to other students according to social media posts, but I have not received one. After the class I attempted to contact the organiser via WhatsApp to ask about the certificate and to raise my concerns. Instead of resolving the issue, I was blocked, which made it impossible to communicate further with the owner. I paid a significant amount to attend this class based on what was advertised, and unfortunately the experience did not match those expectations. I would appreciate it if the organiser could respond and address these concerns, particularly regarding the promised certificate and the discrepancy between what was advertised and what was delivered.
Helpful (0)
|Replies (0)HK
Haseena K
1 reviews | Active since Jan 2020
10 Mar 2026, 08:06
Class Content Changed Without Notice & Certificate Not Provided
This business now goes as Create-a-lot. I attended a royal icing class which was advertised as a Christmas cookie decorating class. Unfortunately, the content of the class was changed without any prior notice. The class description indicated that we would be taught three royal icing consistencies. However, only two were demonstrated during the session. In addition, there was very little structured teaching, and when students asked questions they were often dismissed in a sarcastic manner, which made the learning environment uncomfortable. Another concern is that certificates of completion were promised to attendees, but none were provided — neither printed nor digital. I have noticed that certificates appear to have been issued to other students according to social media posts, but I have not received one. After the class I attempted to contact the organiser via WhatsApp to ask about the certificate and to raise my concerns. Instead of resolving the issue, I was blocked, which made it impossible to communicate further with the owner. I paid a significant amount to attend this class based on what was advertised, and unfortunately the experience did not match those expectations. I would appreciate it if the organiser could respond and address these concerns, particularly regarding the promised certificate and the discrepancy between what was advertised and what was delivered.
0
Replies (0)CG
Charmaine G
1 reviews | Active since Jan 2020
9 Mar 2026, 16:25
What a truly wonderful experience! The Cupcake Flower Piping class was absolutely amazing from start to finish
What a truly wonderful experience! The Cupcake Flower Piping class was absolutely amazing from start to finish. Everything was perfectly organised, and all the tools, ingredients, and materials were provided, which made the day so relaxed and enjoyable. The instruction was clear, patient, and easy to follow, even for beginners. I learned so much about buttercream consistency, piping techniques, and how to create beautiful, realistic flowers. Watching my cupcakes turn into a stunning floral bouquet was incredibly rewarding! The atmosphere was friendly, inspiring, and creative, and I left feeling confident, proud of what I created, and excited to practice at home. This class is not just about learning a skill – it's a full creative experience. Highly recommended to anyone who loves baking, creativity, and beautiful results. I would definitely book another class without hesitation!
Helpful (0)
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Charmaine G
1 reviews | Active since Jan 2020
9 Mar 2026, 16:25
What a truly wonderful experience! The Cupcake Flower Piping class was absolutely amazing from start to finish
What a truly wonderful experience! The Cupcake Flower Piping class was absolutely amazing from start to finish. Everything was perfectly organised, and all the tools, ingredients, and materials were provided, which made the day so relaxed and enjoyable. The instruction was clear, patient, and easy to follow, even for beginners. I learned so much about buttercream consistency, piping techniques, and how to create beautiful, realistic flowers. Watching my cupcakes turn into a stunning floral bouquet was incredibly rewarding! The atmosphere was friendly, inspiring, and creative, and I left feeling confident, proud of what I created, and excited to practice at home. This class is not just about learning a skill – it's a full creative experience. Highly recommended to anyone who loves baking, creativity, and beautiful results. I would definitely book another class without hesitation!
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Replies (0)HK
AA
PL
Pauline L
1 reviews | Active since Jan 2020
3 Mar 2026, 20:49
I have attended several baking, chef, and culinary institutions before coming to Charmaine, and I can honestly say she outnumbers them all by far! From the very first class, I was deeply impressed by her honesty and transparency
I have attended several baking, chef, and culinary institutions before coming to Charmaine, and I can honestly say she outnumbers them all by far! From the very first class, I was deeply impressed by her honesty and transparency. Charmaine demonstrates everything step by step - no shortcuts, no hidden techniques, and no so-called "secret cake mixes" with unpleasant tastes like I experienced at other schools. What you see is what you learn, and what you learn truly works. Her training is real, authentic, and done with integrity. She gives her students her full knowledge, skill, and heart. That alone sets her apart from any other institution I have attended. I truly believe God chose Charmaine for me. He gave me the best teacher a human could ask for.Thank you so much, beautiful Charmaine - I mean every word I say. Your classes are like magic!
Helpful (0)
|Replies (0)PL
Pauline L
1 reviews | Active since Jan 2020
3 Mar 2026, 20:49
I have attended several baking, chef, and culinary institutions before coming to Charmaine, and I can honestly say she outnumbers them all by far! From the very first class, I was deeply impressed by her honesty and transparency
I have attended several baking, chef, and culinary institutions before coming to Charmaine, and I can honestly say she outnumbers them all by far! From the very first class, I was deeply impressed by her honesty and transparency. Charmaine demonstrates everything step by step - no shortcuts, no hidden techniques, and no so-called "secret cake mixes" with unpleasant tastes like I experienced at other schools. What you see is what you learn, and what you learn truly works. Her training is real, authentic, and done with integrity. She gives her students her full knowledge, skill, and heart. That alone sets her apart from any other institution I have attended. I truly believe God chose Charmaine for me. He gave me the best teacher a human could ask for.Thank you so much, beautiful Charmaine - I mean every word I say. Your classes are like magic!
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Replies (0)AG
Amy G
1 reviews | Active since Jan 2020
3 Mar 2026, 20:14
I recently attended one of Charmaine’s classes at Create-a-lot and what an incredible experience it was! From the moment I walked in, I felt welcomed and inspired
I recently attended one of Charmaine’s classes at Create-a-lot and what an incredible experience it was! From the moment I walked in, I felt welcomed and inspired. Charmaine explains everything so clearly and patiently, making even detailed techniques feel achievable. Her passion for sugar art and baking truly shines through in the way she teaches. She doesn’t just show you how — she makes sure you understand why. The class atmosphere was relaxed, friendly, and encouraging. I left feeling confident, motivated, and so proud of what I created. It’s amazing how much you learn in just a few hours! If you are thinking about booking a class — do it. Whether you are a beginner or already have experience, you will walk away with new skills and a boost of confidence. Thank you, Charmaine, for sharing your talent and knowledge so generously. I can’t wait to attend another class! i highly recommend Create-a-lot baking studio!
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Amy G
1 reviews | Active since Jan 2020
3 Mar 2026, 20:14
I recently attended one of Charmaine’s classes at Create-a-lot and what an incredible experience it was! From the moment I walked in, I felt welcomed and inspired
I recently attended one of Charmaine’s classes at Create-a-lot and what an incredible experience it was! From the moment I walked in, I felt welcomed and inspired. Charmaine explains everything so clearly and patiently, making even detailed techniques feel achievable. Her passion for sugar art and baking truly shines through in the way she teaches. She doesn’t just show you how — she makes sure you understand why. The class atmosphere was relaxed, friendly, and encouraging. I left feeling confident, motivated, and so proud of what I created. It’s amazing how much you learn in just a few hours! If you are thinking about booking a class — do it. Whether you are a beginner or already have experience, you will walk away with new skills and a boost of confidence. Thank you, Charmaine, for sharing your talent and knowledge so generously. I can’t wait to attend another class! i highly recommend Create-a-lot baking studio!
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Replies (0)CG
Charmaine G
1 reviews | Active since Jan 2020
3 Mar 2026, 20:07
I learnt so much from Charmaine
I learnt so much from Charmaine. I attended the cupcake piping class and enjoyed it so much that I attended another 3 classes.My kitchen turned into my favorite space in my house where I can express my creativity in my baking and piping. The inspiration from Charmaine was what I needed and it turned into a hobby.I get so many compliments on my cupcakes. It is very convenient as well to order what I need from Charmaine. I definitely recommend her classes to anyone who is looking for a new challenge. Or even a business idea. Thank you so much Charmaine for also assisting me on WhatsApp whenever I need advice. Betsie
Helpful (0)
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Charmaine G
1 reviews | Active since Jan 2020
3 Mar 2026, 20:07
I learnt so much from Charmaine
I learnt so much from Charmaine. I attended the cupcake piping class and enjoyed it so much that I attended another 3 classes.My kitchen turned into my favorite space in my house where I can express my creativity in my baking and piping. The inspiration from Charmaine was what I needed and it turned into a hobby.I get so many compliments on my cupcakes. It is very convenient as well to order what I need from Charmaine. I definitely recommend her classes to anyone who is looking for a new challenge. Or even a business idea. Thank you so much Charmaine for also assisting me on WhatsApp whenever I need advice. Betsie
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Replies (0)CK
Chantelle K
1 reviews | Active since Jan 2020
1 Mar 2026, 18:09
Think twice before booking.
I attended a biscuit baking experience with Create-a-Lot, expecting a pleasant and enjoyable day out. Unfortunately, the experience was very disappointing. We spent approximately 6–7 hours there, and instead of enjoying the outing we left feeling completely drained and uncomfortable. Participants were encouraged to ask questions, but when we did, we were often ignored or given dismissive responses instead of proper guidance. For example, when we asked why bicarbonate of soda was used instead of baking powder, we were told that the recipe was “foolproof” and that if we wanted to change it we should Google other recipes. As beginners, we were simply trying to understand the process and left without a clear explanation. We expected guidance and encouragement, not to be made to feel uncomfortable for asking basic questions. My mother-in-law was not made to feel welcome and was at times clearly ignored, which was upsetting to witness. The presenter came across as unfriendly and impatient, and the overall atmosphere made what should have been a relaxed learning experience feel stressful instead. After reading other reviews afterwards, it is clear that similar concerns about attitude and treatment have been raised by other customers, which is very concerning. We also noticed that the business previously operated under the name Soetlief en Jasmyn Suikerkuns Studio, and many of the older reviews describe similar experiences. For the time and money spent, this experience was not enjoyable and we unfortunately would not recommend it.
Helpful (0)
|Replies (0)CK
Chantelle K
1 reviews | Active since Jan 2020
1 Mar 2026, 18:09
Think twice before booking.
I attended a biscuit baking experience with Create-a-Lot, expecting a pleasant and enjoyable day out. Unfortunately, the experience was very disappointing. We spent approximately 6–7 hours there, and instead of enjoying the outing we left feeling completely drained and uncomfortable. Participants were encouraged to ask questions, but when we did, we were often ignored or given dismissive responses instead of proper guidance. For example, when we asked why bicarbonate of soda was used instead of baking powder, we were told that the recipe was “foolproof” and that if we wanted to change it we should Google other recipes. As beginners, we were simply trying to understand the process and left without a clear explanation. We expected guidance and encouragement, not to be made to feel uncomfortable for asking basic questions. My mother-in-law was not made to feel welcome and was at times clearly ignored, which was upsetting to witness. The presenter came across as unfriendly and impatient, and the overall atmosphere made what should have been a relaxed learning experience feel stressful instead. After reading other reviews afterwards, it is clear that similar concerns about attitude and treatment have been raised by other customers, which is very concerning. We also noticed that the business previously operated under the name Soetlief en Jasmyn Suikerkuns Studio, and many of the older reviews describe similar experiences. For the time and money spent, this experience was not enjoyable and we unfortunately would not recommend it.
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Replies (0)