TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Solar Man has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Solar Man across 14 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If I could give 0 stars I would, terrible service from this shop, they are ****** and hate black people, do not go there because the guy at the door will talk to you like nonsense, he is ****** and swears at his customers.
1 reviews | Active since Jan 2020
If I could give 0 stars I would, terrible service from this shop, they are ****** and hate black people, do not go there because the guy at the door will talk to you like nonsense, he is ****** and swears at his customers.
1 reviews | Active since Jan 2020
I visited solar man and was very impressed by their sales skills and helpfulness, They provided me with an excellent system which goes above and beyond my expectations. The sales team really seems to know what they are doing. Thank you guys!
1 reviews | Active since Jan 2020
I visited solar man and was very impressed by their sales skills and helpfulness, They provided me with an excellent system which goes above and beyond my expectations. The sales team really seems to know what they are doing. Thank you guys!
1 reviews | Active since Jan 2020
Our SCHUBART INVERTER was re-installed by our Nedbank Insurance Service Provider after being sent back because of setting problems. With the installation of the new batteries, we encountered the same problem (a) the batteries do not charge and (b) at night time the system bypasses the batteries and takes on Eskom power. On 6 June 2023 my wife and I returned to the store to try and get some assistance as the settings, as programmed by Solar Man Pretoria East were not working. The rude abusive manner in which my wife and I got treated when asking for assistance is unacceptable. My wife was told to "f**k-off out of the shop ". I was told that I was stupid as I could not read the manual. The more we tried to explain that the settings were as per Solar Man Pretoria East the more abusive the indicated "owner of the business" became. It was very clear that Solar Man Pretoria East does not have the technical knowledge or ability to advise customers on solar problems. We have photographic evidence where "the owner" singed a middle finger to my wife of 73. Pretoria residents should not purchase from this store and should avoid the store like the plague. Situated at Shop 2, Willow Rock Value Centre, C/o Solomon Mahlangu Drv & Bendeman Blvd, Pretoria East. 012 809 1525 / 071 690 8022 / 071 690 8031
1 reviews | Active since Jan 2020
Our SCHUBART INVERTER was re-installed by our Nedbank Insurance Service Provider after being sent back because of setting problems. With the installation of the new batteries, we encountered the same problem (a) the batteries do not charge and (b) at night time the system bypasses the batteries and takes on Eskom power. On 6 June 2023 my wife and I returned to the store to try and get some assistance as the settings, as programmed by Solar Man Pretoria East were not working. The rude abusive manner in which my wife and I got treated when asking for assistance is unacceptable. My wife was told to "f**k-off out of the shop ". I was told that I was stupid as I could not read the manual. The more we tried to explain that the settings were as per Solar Man Pretoria East the more abusive the indicated "owner of the business" became. It was very clear that Solar Man Pretoria East does not have the technical knowledge or ability to advise customers on solar problems. We have photographic evidence where "the owner" singed a middle finger to my wife of 73. Pretoria residents should not purchase from this store and should avoid the store like the plague. Situated at Shop 2, Willow Rock Value Centre, C/o Solomon Mahlangu Drv & Bendeman Blvd, Pretoria East. 012 809 1525 / 071 690 8022 / 071 690 8031
1 reviews | Active since Jan 2020
Solar Man at Solomon Mhlangu Ave Pretoria East. Our Schubart inverter got damaged by lightning. Nedbank Insurance replaced same with same. The new unit was set up as per the settings of the previous unit. However, the system will not utilize the saved battery power. Tried to reason with Manager Jean that the unit, not a week old, is faulty. Tried to get technical assistance from Solar Man but they cannot assist. Their knowledge of the product and technical assistance is pathetic. Solar Man acknowledged that the manual provided by the manufacturer is a badly translated effort. After-sales service as their knowledge of the product is totally unacceptable.
1 reviews | Active since Jan 2020
Solar Man at Solomon Mhlangu Ave Pretoria East. Our Schubart inverter got damaged by lightning. Nedbank Insurance replaced same with same. The new unit was set up as per the settings of the previous unit. However, the system will not utilize the saved battery power. Tried to reason with Manager Jean that the unit, not a week old, is faulty. Tried to get technical assistance from Solar Man but they cannot assist. Their knowledge of the product and technical assistance is pathetic. Solar Man acknowledged that the manual provided by the manufacturer is a badly translated effort. After-sales service as their knowledge of the product is totally unacceptable.
1 reviews | Active since Jan 2020
Horrible products. Bad after sale service. Never answers calls. I would never ever recommend these people for solar craftsmanship. Wiring not up to standard. They put in axpert products.
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