Solar Supply
Claimed Business
Solar Supply
Claimed Business
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Solar Supply receives strong praise for quality solar products, professional installations and significant electricity savings for homes and businesses. Customers frequently highlight the friendliness and expertise of staff members like Phillip, Geoff and Bradley, along with responsive after-sale support via WhatsApp. However, recurring negative feedback points to delayed installations, unresolved faults, missing COC certificates and poor communication from certain team members. Several dissatisfied customers reported being ignored after raising issues, suggesting inconsistency in service delivery and follow-through on commitments.
Performance(last 12 months):
0Trustindex Rating
#9Ranked In Electronics & Technology
1161h 32mReply Time
66 NPSVery Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 28 hours 45 min
TrustIndex
0
Ranking
#9
in Electronics & Technology
Avg Reply
1161h 32m
NPS Score
66
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 28 hours 45 min
Review Distribution
4.2|13 Reviews
Jun '25 - May '26
5(75%)
4(16.7%)
3(0%)
2(0%)
1(8.3%)
5(75%)
4(16.7%)
3(0%)
2(0%)
1(8.3%)
Frequently Asked Questions About Solar Supply
Based on recent customer reviews, Solar Supply receives strong praise for quality solar products, professional installations and significant electricity savings for homes and businesses. Customers frequently highlight the friendliness and expertise of staff members like Phillip, Geoff and Bradley, along with responsive after-sale support via WhatsApp. However, recurring negative feedback points to delayed installations, unresolved faults, missing COC certificates and poor communication from certain team members. Several dissatisfied customers reported being ignored after raising issues, suggesting inconsistency in service delivery and follow-through on commitments.
Solar Supply has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 28 hours 45 min. Hellopeter has tracked Solar Supply across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
P
Pieter
1 reviews | Active since Jan 2020
22 Feb 2026, 13:06
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process. They were always professional, knowledgeable, and willing to go the extra mile to ensure everything was done properly. Thank you for helping us save money we truly appreciate the excellent service.
Helpful (0)
|Replies (0)P
Pieter
1 reviews | Active since Jan 2020
22 Feb 2026, 13:06
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process. They were always professional, knowledgeable, and willing to go the extra mile to ensure everything was done properly. Thank you for helping us save money we truly appreciate the excellent service.
0
Replies (0)DR
Desigan R
1 reviews | Active since Jan 2020
6 Feb 2026, 06:58
Shocking Service
I have received absolutely poor/shocking service from the owner and team of Solar Supply. I paid my deposit for a solar solution over three weeks ago and still to date they have not completed installation. I have been calling and messaging continuously but I get ignored and get a seldom response of we will get to you when we can. A week ago i sent the owner, Ewan Opperman, a video of something going wrong and I was completely ignored. Further, there has been issues with the partial installation received to date, I had no light overnight and there were many loose wires after their team had worked on my DB board. to date, promises made to complete my installation has been broken and the message is that they have other clients, and completing the service to me is less important. I would not recommend Solar Supply at all
Helpful (0)
|Replies (0)DR
Desigan R
1 reviews | Active since Jan 2020
6 Feb 2026, 06:58
Shocking Service
I have received absolutely poor/shocking service from the owner and team of Solar Supply. I paid my deposit for a solar solution over three weeks ago and still to date they have not completed installation. I have been calling and messaging continuously but I get ignored and get a seldom response of we will get to you when we can. A week ago i sent the owner, Ewan Opperman, a video of something going wrong and I was completely ignored. Further, there has been issues with the partial installation received to date, I had no light overnight and there were many loose wires after their team had worked on my DB board. to date, promises made to complete my installation has been broken and the message is that they have other clients, and completing the service to me is less important. I would not recommend Solar Supply at all
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Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
30 Nov 2025, 09:35
Solar Supply Specialist
Absolute highly skilled and qualified Owner with perfect transfer of operational skills to the workforce. Products installed is quite good quality and he is very skilled on his operation of product. Company goes the extra mile to supply correctly and better than quoted. Phillip is a very nice person with quality life skills. Highly recommend their company, products and knowledge for installation and service.
Helpful (0)
|Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
30 Nov 2025, 09:35
Solar Supply Specialist
Absolute highly skilled and qualified Owner with perfect transfer of operational skills to the workforce. Products installed is quite good quality and he is very skilled on his operation of product. Company goes the extra mile to supply correctly and better than quoted. Phillip is a very nice person with quality life skills. Highly recommend their company, products and knowledge for installation and service.
0
Replies (0)R
Robert
1 reviews | Active since Jan 2020
25 Sept 2025, 11:10
I can really recommend Solar Supply to anyone
I can really recommend Solar Supply to anyone. They have such friendly service from from start to end, special thanks to their teqnition team that supp**** me with expert and need work. I really would like to take the time to thank Solar Supply for lighting up me and my families house with their very intelligent Solar System.
Helpful (0)
|Replies (0)R
Robert
1 reviews | Active since Jan 2020
25 Sept 2025, 11:10
I can really recommend Solar Supply to anyone
I can really recommend Solar Supply to anyone. They have such friendly service from from start to end, special thanks to their teqnition team that supp**** me with expert and need work. I really would like to take the time to thank Solar Supply for lighting up me and my families house with their very intelligent Solar System.
0
Replies (0)NV
Nick V
1 reviews | Active since Jan 2020
11 Jul 2025, 12:24
I am very happy that I chose them
After getting several quotes and having different consults with a few solar providers, I chose to go with Solar Supply. Overall great experience with a tailore made, affordable solution for my home and business. Good quality products and installations, I am very happy that I chose them.
Helpful (0)
|Replies (0)NV
Nick V
1 reviews | Active since Jan 2020
11 Jul 2025, 12:24
I am very happy that I chose them
After getting several quotes and having different consults with a few solar providers, I chose to go with Solar Supply. Overall great experience with a tailore made, affordable solution for my home and business. Good quality products and installations, I am very happy that I chose them.
0
Replies (0)SM
Sue M
1 reviews | Active since Jan 2020
9 Jul 2025, 11:27
Good work with solar that works well!
The team that did my installation were really good and the products they put in my home work really well during outages. I struggle a bit with understanding the app and different settings, but overall I would recommend them for all solar or power backup
Helpful (0)
|Replies (0)SM
Sue M
1 reviews | Active since Jan 2020
9 Jul 2025, 11:27
Good work with solar that works well!
The team that did my installation were really good and the products they put in my home work really well during outages. I struggle a bit with understanding the app and different settings, but overall I would recommend them for all solar or power backup
0
Replies (0)JS
John S
1 reviews | Active since Jan 2020
9 Jul 2025, 11:02
Highly recommend for great service and products
Great service, great products. Thanks so much to Solar Supply, you guys have helped me cut my electricity costs by more than half! Excellent after-sale service too. Highly recommended
Helpful (0)
|Replies (0)JS
John S
1 reviews | Active since Jan 2020
9 Jul 2025, 11:02
Highly recommend for great service and products
Great service, great products. Thanks so much to Solar Supply, you guys have helped me cut my electricity costs by more than half! Excellent after-sale service too. Highly recommended
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Replies (0)